Customer Service Transportation Management
Resume:
MICHAEL HAMILTON
San Diego, CA *****
619-***-**** - ********@*****.*** - WWW: Bold Profile
PROFESSIONAL SUMMARY
Dynamic professional with a proven track record in transportation management and exceptional customer service, honed at Lksk Distribution. Skilled in streamlining processes to enhance efficiency and reduce delivery times, alongside a technical aptitude that contributed to successful project completions. Demonstrates adaptability and a commitment to excellence, with a focus on achieving significant improvements in customer satisfaction.
SKILLS
• Transportation management • Technical aptitude
• Staff training and development • Customer Service
• Product distribution • Safe vehicle operation
• Vehicle operation • Adaptability
• Adaptability and flexibility
WORK HISTORY
01/2021 to Current Distributor
Lksk Distribution – San Diego, CA
Streamlined distribution processes for improved efficiency and reduced delivery times.
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Increased customer satisfaction by providing exceptional service and support to distributors.
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Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
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Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
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Advised retailers on merchandising best practices, enhancing product visibility within stores.
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• Conducted regular inventory audits to ensure accuracy and prevent losses.
• Operated delivery vehicles safely and efficiently.
• Completed daily pre- and post-trip vehicle inspections. 06/2004 to 10/2020 Field Ironworker
Local Union 229 – San Diego, CA
Complied with OSHA and company safety guidelines for height safety, lock out tag out, confined space, and hazardous material handling.
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Contributed to successful project completion through precise cutting, bending, and welding of metal materials.
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Inspected completed work for accuracy and adherence to building codes and safety standards.
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• Positioned rebar and other iron reinforcement following pouring of concrete. Maneuvered and positioned support structures before and after pouring concrete, often manipulating iron by cutting, welding, or bending.
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10/1987 to 06/2002 Grocery Clerk
Ralphs Grocery – San Diego, CA
• Stocked shelves and organized merchandise displays for easy retrieval. Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
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Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
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• Pleasantly greeted customers and provided prompt and courteous service.
• Used pallet jacks and hand trucks to move merchandise to sales floor for stocking. Collaborated with team members to meet daily objectives and maintain smooth store operations.
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EDUCATION
No Degree: English
Grossmont College - El Cajon, CA
06/1987 High School Diploma
Patrick Henry High School - Del Cerro
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