Mental Health Case Management

Carolyn D. Walker

***-***•**** ********@*****.***

PROFESSIONAL SUMMARY

Energetic, self-motivated, loyal, dedicated worker with more than 10 years of experience as an Assessment Counselor Proven leadership skills, Including managing and motivating staff to achieve company objectives

An effective communicator with good problem solving and analytical skills,

Sl(ILLS :

•Training tools utlllzed: Avatar, CMHC, Scripts, Netsmart, CDS

•Determine ellglblllty criteria and appropriateness for services, provide diagnosis and treatment.

•Document assessments, demonstrating critical thinking skills to analyze and syntlleslze data Into cohesive case formulation,

•Individual counseling for mental health and substance abuse Issues

•Referral to treatment providers, Identifying special needs for support services,

•Facllltate Group couniellng for substance use disorder,

WORK EXPERIENCE:

West Cm·e Foundation Milwaukee, WI 12/22-Current

•Provide Intakes for mental health assessments and substance use disorders.

•Conduct psychosocial assessenebts, which Includes provisional DSM·V and ICD-11 diagnosis, treatment plan, and recommended therapies.

•Provide treatment services, to Include Individual and group counseling,

•Participate In West Care Wisconsin, Inc education and health programs,

•Participate In staff meetings and client staffing as needed,

•Complete Case documentation

•Case management

•Referrals for continued services and resources

•Adhere to state regulation and polies .

•Complete all ongoing record keeping per Wisconsin Administrative Codes and i requirements.

•Perform other Job"related duties, as may be assigned

AcadiaComprehen ive

Treatment Center Mllwm1kee,Wl 11/2017- 01/10/22

•Manage 60 plus patient case load,

•Conduct Inltakes

•Case Management

•Float Comlselor

•Conduct staffing's

•Collaborate/arrange services for g11est doslng,

•Advocate foi• patient/via treatmenl team meetings and staf'fing's,

•Case Presentations fol' phase ( take home prlvilege's)

•Provide intervention/ prevention se!'vices for crisis,

M &S C\lnlcal Services MIiwaukee, WI 7/Z011 to 3/2017

Access Point Supervisor;

•Provide Interventions and crisis supervisions for staff and client care,

•Collaborate treatment service through provider networks

•Conduct Interviews for employee applicants

•Monitor and supervise staff on cllr\lcal and agency objectives

•Monitor phones for crisis and operations Information

•Complete and Conduct comprehensive assessment

•Referrals for treatment and other programs

•· Staff coaching and documentation

•Status Reports for funders, Grant writers, and administration

M& s Clinical services Milwaulkee, WI 7 /1999 to 7/2011

Intake Counselor:

•Conduct orientation

•Triage

•Determine ellglblllly

•Complete Intake Assessment

•Make referrals

•Complete service authorizations

•Traln staff

•Attend Milwaukee County Meetings, Nlatex Program,MC3 Change Agent training and events, Supervisor's meetings

Genesis Residential MIiwaukee, WI9/1998 to 7/1999

AODA Counselor:

•conduct psychosocial Assessment

•Complete treatment plan with client

•Facilitate groups

•Organize file and documentation

•Provide Individual counseling

•Adhere to Probation and Parole stipulations through contractor

•Conduct discharge from treatment and aftercme programs

•Attend staffing for client care

•Handle 15 client case load

•

Genesis Detox:

Mllwaul<ee, WI 9/1996 to 9/l.998

Staff Assistant:

•Document client personal belonging

•Monitor vitals

•Make referrals for aftercare and treatment

•Wash Laundry

•Assist nurses with Intoxicated clients for sober/up and admissions

•Discharge clients from sober up

•serve and prepare client meals

•Clean Rooms

CERTIPICATIONS, LICENSES, AWARDS

CSAC 2005, ICS 20l5, LPC-IT 2024-

EDUCATION

Springfield MA, Human Services" Mental Health Concentration Master of Science Springfield MA, Human Services achelor's

Degree

Degree

2013

2005

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