Project Manager Social Media

James Doling

610-***-**** ***********@*******.***

Professional Summary

James Doling is an experienced project manager skilled in all aspects of project management, planning, budgeting, organization, communications, writing, proofreading, website design and management, social media management, customer service, help desk, safety and emergency management.

Work Experience

Project Manager Profound Technologies-Chester Springs, PA September 2023 to Present

• Manage complete project scope, execution, goals, budget, and deliverables through the entire delivery process, from receipt of the Purchase Order to the transition to customer support. • Understand, communicate, and ensure commitments as reflected in any RFP, contracts, proposals, statements of work or other documents including post installation commitments under Maintenance and Support. • Coordinate all activities with client organizations to ensure that all projects are delivered on- time, within scope and budget, and at the expected level of quality. • Develop initial project plan in conjunction with the client.

• Establish periodic project status calls with the client and track any action items to closure. • Share well documented meeting minutes. • Create and maintain comprehensive project documentation. • Provide daily and weekly external/internal project status reports as required. • Identify, communicate, address, and resolve risks and issues within the project including escalating issues. • Communicate and document any updates or changes to the project plan to team members and the client, as appropriate. • Coach, mentor, motivate and supervise project team members and subcontractors, and influence them to take positive action and accountability for their assigned work. • Evaluate need for subcontractors based on the project complexity, budget, internal resources. • Coordinate with administration and accounting during subcontractor selection process. • Ensure that all materials, tools, and equipment needed for the installation are checked, packed, and delivered for timely installation. • Ensure that all team members and subcontractors execute and document their tasks in a timely manner. Share documentation with project team members. • Prepare purchase requisitions, negotiate change orders, and coordinate field service requirements.

Project Manager Education Management Solutions-Exton, PA November 2020 to September 2023 Public Information Coordinator Township of Radnor Police Department March 2000 to February 2020

• Designed and managed the Radnor township government access television channel, with the ability to produce, script, direct, film and edit live broadcasts, programs and public service announcements. • Established and maintained a computerized public bulletin board. • Designed and managed the township website Radnor.com. • Created and managed social media accounts, and an automated system to maintain content development in conjunction with the website. • Composed township photography, videography, communications, press releases and maintained system of local and cloud servers for record keeping. • Supported the information technology department and help desk. • Collaborated in emergency management operation, emergency notifications and served as chairman of the Radnor township employee safety committee for 13 years. Education

Associate Degree in Video Productions Philadelphia Art Institute August 1997 to December 1999 Links

http://linkedin.com/in/jdoling

Certifications and Licenses

CTS February 2024 to April 2027 Certificate # 403085

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