Amy Robinson
Monroe Ga,30655
**************@*****.***
About
Highly motivated and committed medical assistant with a proven history of superior performance at individual, team, and organizational levels. Multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment.
Experience
Park Place
Admission Assistant Monroe, GA
August 2023- Present
●Assist families with admissions paperwork and make sure all insurance is on file.
●Verify insurance
●Make follow-up appointments
●Making sure POLST forms are completed for each patient.
●Assisted incoming calls regarding admissions
●Assisted Social Services with discharges
●Set up patient transportation
●Entered all of patients information into EMR systems
●Manage the admission process in a 165-bed nursing facility.
●Obtained signatures for consent for all vaccines.
●Oversee admissions during the Admissions Director’s absence or peak workload periods
●Sent referrals
Regional Medical Center
Medical Front Desk / Decatur, GA
June 2018- August 2023
●Welcomed guests and facilitated a smooth check in process.
●Accepted incoming calls to schedule and reschedule appointments
●Sent referrals for procedures
●Verified insurance
●Scheduled MRI appointments
●Assisted Patients with filling out paperwork
●Uploaded Doctor notes for dictation
The Oaks of Athens
Receptionist / Athens, GA
May 2016- June 2018
●Assisted multiple departments, while managing front desk responsibilities and resident services.
● Documents reservations and sent text reminders to guests prior to scheduled arrival time.
●Ran scheduling for patients and doctors via outlook, and reached out to reschedule within 72 hours of cancellation.
●Scheduled Post Op appointments, follow up appointments, and transportation
Education
High School Diploma
Monroe Area High School
C/O 2008
Skills
●Strong knowledge of EMR systems
●Excellent communication skills
●Attention to detail
●Great patient service
●Ability to collaborate effectively
●Providing high-quality care
●HIPAA Compliance
●Strong communication