Sales Representative Account Manager
Resume:
ROBERT E. STARR
Durham, NC 27703
Cell: 302-***-****
**********@*****.***
Sales and account manager
Experienced Sales and Account Management specialist with proven abilities in relationship management, account servicing, and building long-term client relationships. Proficient in all phases of organizing and coordinating assignments, meeting deadlines and objectives.
Professional Experience
Aflac – Durham, NC
Benefits Advisor 2024 - Present
Works directly with individuals and businesses to identify and present Aflac's voluntary benefits options to their employees, primarily focusing on generating sales through networking, cold calling, and conducting presentations to educate employees on the value of supplemental insurance plans like accident, cancer, and critical illness coverage, while also providing ongoing customer service and claims support to new and existing policyholders; essentially acting as a sales representative specializing in Aflac's supplemental insurance products within the workplace.
Responsibilities:
Develop relationships with business owners and HR managers to identify potential clients and present Aflac's benefits solutions.
Conduct engaging presentations at worksites to educate employees about Aflac's various insurance products and their benefits.
Maintain ongoing communication with clients to address concerns, provide claims support, and identify potential new coverage needs.
Actively network within the community to generate new leads and referrals.
Wellcare – Raleigh, NC
Medicare Sales Representative / Advisor 2023 - 2024
Helped individuals aged 65 and over understand and choose the right Medicare plan for their needs.
Responsibilities:
Conducted in-depth consultation with clients to assess their individual needs, health conditions, and budget.
Explain the various Medicare parts (A, B, C, D) in a clear and consistent manner.
Compare and contrast different plans highlighting key features, benefits, and costs. 1
Assist clients in selecting the most appropriate plan based on their circumstances.
Provide ongoing support and guidance before and after the enrollment process.
Thrivent Financial – Raleigh, NC
Financial Associate / Advisor 2019 – 2023
Provides financial services and support to clients/members to help them achieve their financial goals. Also assists client/members in maintaining their current assets and portfolios and guidance with obtaining additional assets as necessary/desired.
Managing assets under management (AUM) of $5+ million
Altria Group Distribution Company – Chesapeake, VA
Territory Sales Manager 2014 – 2016
Managed sales and marketing activities for an assigned sales territory with average annual sales of $12.5 million dollars in the Hampton Roads region of Southeastern Virginia. Accountability included strategic planning, competitive analysis, market positioning, new business development, new product introductions, retail partner training and development, and building and maintaining client relationships. Managed an area of 130 retail locations.
Increased revenue by $1.2 million dollars through growth of two national account contracts.
Exceeded sales expectations each year, including 103% of budget in 2015.
Boosted sales 11% in 2015 through expanding new product lines 9.5%, which increased brand market share.
Developed and utilized systems which tracked, measured and analyzed progress against key sales initiatives and business metrics.
New York Life Insurance Company – Newark, DE
Insurance/Financial Sales Agent 2008 – 2013
Assisted customers (individuals and small to medium size businesses) by gathering accurate information regarding their present financial situation, providing analysis, and ultimately presenting solutions and recommendations to help achieve their financial goals with insurance and financial products.
Consistent Performer: Exceeded 3rd Quarter 2009 Incentive Program by adding 18 new cases and exceeding revenue by 162% over objective; Ranked 4th out of 15 agents in year to date (new) cases.
Developed long lasting client relationships by providing detailed services and products in the following areas: accumulation of retirement assets, education financing, protecting valuable assets, and retirement distribution.
Accountable for researching and resolving client inquiries in accordance with existing policies and procedures.
Effectively managed client and company deadlines resulting in quick response to changing priorities.
Sanofi-Aventis Pharmaceutical – Bridgewater, NJ
Senior Sales Professional 2004 – 2008
Sold and promoted cardiovascular and sleep products to Cardiologists, Internists, and Primary Care providers. Worked on a team to manage a sales territory of 130 physicians. Also monitored territory performance and market trends while increasing market share.
Planned and implemented promotional events, including speaker and professional educational programs to enhance customer relations and product awareness.
Received the 2005 Sanofi-Aventis Sales Champions Regional Award (Top 20% of sales in the nation for Sanofi-Aventis)
PDI, Inc. – Upper Saddle River, NJ
Sales Specialist / AstraZeneca Contract 2000 – 2004
Responsible for the sale and promotion of pharmaceutical products to Gastroenterologists, Cardiologists and Primary Care providers
Evaluated territory performance and market trends and increased market share with customers.
Enhanced Planned and implementing promotional events designed to enhance customer relations.
Assisted District Sales Manager in training new employees with field sales education; acted as a resource to field sales representatives.
Education
B.S., Marketing, North Carolina A&T State University, Greensboro, North Carolina
M.B.A., Goldey Beacom College, Wilmington, Delaware
Certificate in Clinical Trials Management, University of Delaware, Newark, Delaware
Professional Licenses
Series 6
Series 63
Life and Health Insurance
Community Activities
United Strings of Color, Inc. - Board Member 2022 - Present
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