Human Resources Talent Acquisition

Continued

Patricia Lee Caprino, MBA Gilroy, CA 408-***-**** ********.*.****@***.***

www.linkedin.com/in/patricia-lee-caprino-mba-55b8373 Human Resources Executive - Leader and Coach

Enabling Organizational Success with Strategic Talent and Human Resources Innovations Dedicated, career-long human resources professional with a deep portfolio of leadership and management impact in all HR disciplines and areas of focus. Motivated to continually improve policy, process, and execution to best serve employees while maximizing organizational capacity and effectiveness. An approachable leader committed to creating engaging cultures where people can do their best work in an inclusive environment. Always learning while training and coaching others to excel. SKILLS & KNOWLEDGE

Human Resources Management

Policy & Procedure Creation

Talent Acquisition & Selection

Training & Development

HRIS Implementation

Compensation & Benefits

Risk Management

Strategic Planning

Succession Planning

Health & Safety Policies

Diversity & Inclusion

Engagement & Retention

Employee Relations

HR Reporting

Labor Law Compliance

Technology: Microsoft – Office 365 – Word, Excel, PowerPoint, Outlook, SharePoint, OneDrive, Teams, Zoom, Google Meet UKG Pro Global HRIS/Payroll, ADP – Workforce Now, ADP Enhanced HR, ADP Pay eXpert, ADP HR eXpert, ADP EZ Labor Management, ADP Document Cloud, and Paychex, Centricity (ASO), TriNet (PEO), TriNet HR Passport / Stratustime, Deel Global HRIS/Payroll, Bamboo HR, BAI Learning Systems, Rippling HRIS/Payroll, ATS Systems

(Lever, Greenhouse), Radford Data & Analytics

Social Media – LinkedIn Recruiter, Facebook, Instagram, Snapchat, WhatsApp, YouTube EXPERIENCE

Tigo Energy Campbell, CA 7/2022 – Present

Global Manager, Human Resources

Executive Summary: Serve as Executive Team Member and lead the Human Resources Department, including Principal Talent Acquisition Manager and HR Administrator, to build a culture of innovation and excellence across this company that designs solar power conversion and storage products.

Employing career-long knowledge and deep expertise in human resource management to provide the tools, policies, processes, guidance, and controls to make Tigo a best-in-class organization. Ensure compensation and benefits are competitive and act as a strategic differentiator to attract talented people. Full scope of HR discipline managed also includes recruiting, selection, onboarding, training, employee relations, conflict resolution, employee engagement, performance management system, and support of team members located across the globe. Use UKG Pro, BambooHR and Rippling HRIS to automate processes and drive efficiency. Significant Accomplishments:

As Tigo’s first HR representative, I built the HR department from scratch. Built solid infrastructure for Human Resources department.

Wrote a workforce development plan and trained managers in the US and internationally on effective and legal interviewing and talent acquisition techniques. Changes have smoothed the process during hiring of approximately 100 new employees.

Developed and published policies and procedures to make employee onboarding, exit, remote work, and others clear, consistent, and simple to understand. This included automation and ATS implementation through BambooHR.

Completed and continuing wide-ranging work concerning 401(k) provider, workers compensation and other insurance vendors, compliance with SB1162 (pay transparency) and other laws as well as other technical HR priorities.

Spearheading comprehensive HR-related training (e.g., sexual harassment avoidance), benefits education including stock options program, and other topics both in-person and virtually.

Implementing HR best practices and managing execution enterprise-wide to position firm for a successful IPO, which occurred May 2023.

Main Administrator for the implementation and transition from Rippling to UKG Pro. Implemented all features associated with UKG Pro’s Global HRIS/payroll.

Patricia Lee Caprino, MBA Page Two 408-***-**** ********.*.****@***.*** Pacific Valley Bank Salinas, CA 5/2019 – 7/2022

Human Resources Manager

Executive Summary: Managed and improved HR processes, programs, and practices for this community bank of four branches employing 60 people. Reported to CFO and collaborated with TriNet PEO to provide exceptional HR services to employees while ensuring compliance with relevant HR-related laws and regulations for the bank. Ensured high-quality, accurate, and timely execution of all HR processes for the bank including employee training initiatives, administration of benefits, unemployment claims, and LOAs in collaboration with TriNet, resolution of employee relations issues, investigations of incidents and complaints, and data maintenance and entry in HRIS. Processed payroll. Trained managers on HR- related issues encompassing interviewing, hiring, terminations, performance reviews, safety, and sexual harassment avoidance. Set a high standard for performance through personal example and deep knowledge of human resources management. Significant Accomplishments:

Implemented a workers compensation carve out in 2020 that saved the bank $25,000 annually.

Built, launched, and supported a comprehensive performance management program incorporating regular six-month goal- setting and reviews, the bank’s first-ever defined process. Drove continuous organizational and individual improvement.

Contributed to bank’s earning the “Blue Zones Certified” designation by managing benefits and wellness initiatives to achieve this goal. PVB became the first Central Coast bank to be certified.

Responded to COVID-19 threat by writing, revising, and communicating policy, including WFH, in alignment with CDC guidelines. Trained managers and staff to ensure flawless execution. Ultimately kept the bank operating through the pandemic.

Launched bank’s 401(k) plan in collaboration with Ascensus and drove enrollment results to maximize participation.

Fueled CPR and first aid training and certification initiative. Many employees and self became American Heart Assoc. certified.

Wrote or re-wrote comprehensive suite of policies and procedures to ensure bank complied with relevant laws and regulations.

Recognized as “Employee of the Quarter” for outstanding recruiting efforts and improvements to policies and procedures.

Boosted and maintained excellence of mandated and bank-specific training completion and timeliness metrics. XP Power LLC Sunnyvale, CA 3/2002 – 4/2019

Human Resources Manager

Executive Summary: Hired with mandate to build a strategic, value-creating HR department for this global electronics manufacturing company. Reporting to Vice President, developed a department that supported a workforce of more than 500 employees at 23 US and Canada locations.

Used a strategic mindset and firm grounding in HR best practices to create, build, scale, and optimize this department to provide full-scope HR services to employees and executive guidance concerning recruitment, compliance, compensation, benefits, policy, and procedure. Drove continual advancement of technology use to ramp up efficiency and accuracy while boosting service to employees and other stakeholders. Also provided coaching and counselling to managers concerning employee relations issues, safety, conflict resolution, and other concerns. Created and facilitated training. Managed investigations and collaborated with legal counsel to reach fair, just conclusions to protect employees and the company. Significant Accomplishments:

Implemented ADP Enhanced HR and Document Cloud, an initiative that automated HR functions and boosted efficiency.

Recommended and drove transition to a new 401(k) provider that ultimately cut costs.

Managed HR issues and initiatives related to multiple mergers and acquisition while always ensuring achievement of goals.

Completed detailed review and rewrite of safety materials and training to meet OSHA’s, US states’, and Canadian standards. Rewrites also incorporated ISO 9001 and ISO 14001 components.

Developed, launched, and refined all HR processes, procedures, and workflows, always with efficiency, accuracy, confidentiality, compliance, and service to the organization as top priorities.

Created employee survey to assess value of healthcare plan options. Drove carrier changes that improved service and value.

Recognized with numerous “outstanding” performance reviews and formal awards for contributions to company success. PROFESSIONAL AFFILIATIONS

Northern California Human Resources Administration (NCHRA) Society of Human Resources Management (SHRM)

Patricia Lee Caprino, MBA Page Two 408-***-**** ********.*.****@***.*** EDUCATION

Master of Business Administration (MBA) – Human Resources Management University of Phoenix

Bachelor of Science (BS) – Business Administration University of Phoenix

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