Data Entry Customer Service

MONICA CAMPBELL

**** ******* ***** ***** ***********, MD 20785

Cell: 240-***-**** Email: ***************@*****.***

Seeking an Administrative position in a team oriented corporation that offers security and advancement for dedication and dependability.

SKILL SUMMARY:

Managerial abilities Supervisor abilities, Cashier, Stocking, Customer Service, Telephone Operator, Deli, Payroll, Bank Reconciliation, and Loan Officer. Type 65 wpm, also efficient with software packages, such as Locus, WordPerfect, MS Word, Windows 95, Xerox Machine, Dell, Window Xp, proficient with cash register, and also I maintained 25,000 numerically. Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing or via telephone/electronic transfers. Proven abilities to communicate with program managers. Proficient with Yahoo internet Explorer in making travel arrangements using the new websites; like cheaptickets.com, and 4airlines.com.

WORK ETHICS: GOOD

Relate well with others and the ability to work independently or with a group.

EDUCATION:

PTC Career Institute – Business Diploma

EMPLOYEMENT RECORD:

Enterprise Golf Course/Supervisor, Mitchellville, MD

March, 2019 – Present

Food and Beverage Manager

Hired and trained staff of 10 food preparation employees Checked the quantity and quality of received products. Scheduled and direction staff in daily work assignments to maximize productivity. Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Efficiently resolved problems or concern to satisfaction of all involves parties. Continually MONITORED SNACK BAR and take appropriated action to ensure food quality and service standards were consistently met. Travel to other Golf Course and build up the environment to standard. Work with different distributor to build up contract for orders. Do monthly audit and inventory for all Golf Course. Make weekly schedule for staff. Respond promptly and appropriately to any customer questions or concerns.

Karibbean Kitchen / Cashier, Washington, DC

July, 2018 – January 2019

Cook

Prep

Work on the line making orders

Ring up Customers

Take orders over the phone

Clean up the areas

George Town University /House Keeping, Georgetown, Washington, DC

June, 2016 – May, 2018

Clean the dorms

Do bed rooms

Bath rooms

Clean the refrigerators

Vacuums

Windows

Mops

Shampoo the rugs

Washing Linens

Specialist/Modifying Homes, Home Protection Services USA, Germantown, Maryland,

January, 2014– May, 2016

Answer phone, multiple lines

Communicate with clients via phone or in person

Process Loans

Data Entry

Filing

Asst Customers

Data Entry Clerk/Data Banks Imx, Beltsville, Maryland, April, 2011 – December, 2013

Accurately microfilms any type paper documents, typically books, and periodicals,

Legal documents and engineering drawings.

Scan from original material to existing tiff file

Cropping and centering images to special image or margin size, to reduce print from existing negative

Prep incoming jobs

Data Entry

Responsible for receiving and imputing services call request from customer and distributing tasks to the appropriate department

Administrative Assistant/Secretary, Kashman Home Improvement, Hyattsville, Maryland,

July, 2007 – April, 2010

Draft Contracts

Answer phones multiple lines

Data Entry input alpha and numeric information

Filing and set appointments

Draft and monitors invoices

Draft financial estimates

Cashiering

Inventory and Procurement

Loan Officer/Finance Advisor, World Finance Group, Largo Maryland, February, 2005 – July, 2007

Assist Customers

Answer phones multiple lines

Communicate with clients via phone or in person

Process Loans

Data Entry

Filing

Cashiering

C&D Intl Grocery and Deli / Cashier, Washington, DC

January 1988 – November, 2004

Ring up Customers

Stock Shelf

Inventory

Order Supplies

Price incoming Supplies

Clean up the areas

SKILLS

Cooking

Serving

Food service management

Leadership

Cleaning

Food service

Supervising experience

Customer service

Purchasing

Office manage experience

Microsoft Excel

Kitchen management

Interviewing

Administrative experience

Food preparation

Budgeting

Food production

Cost control

Quality assurance

Kitchen experience

Organizational skills

Cash handling

Microsoft Office

Cashiering

Communication skills

Sales

Team Player Team building

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