Md. Najmul Hoque Yahia
Flat # E*, Queens Garden Homes
Cell: +880**********
E-mail:********@*****.***
Objective
To obtain a position in the field of Public relations, Admin & HR with long term career opportunity that will allow me to utilize my acquired expertise, creative talents and commitment to excellence.
Interest
I am a team player and enjoy the experience of working in team situation to overcome any difficulties and getting the job done to the best of my abilities as well as I am a self-starter person.
Professional Experience:
June, 2020 to till date
In charge Sylhet Branch
Bangladesh Finance & Investment Company Ltd.
Develop and implement different plans and strategies to meet annual target of the Branch.
Maintaining all administrative activities and public relation of Sylhet Br,
Generate business by maintaining relations with different business channel and promoting BD finance brand.
Ensure quality of branch portfolio by playing lead role in overdue collection and security management.
Ensure customer satisfaction by overseeing the quality of services delivered by branch staff.
Manage branch staff through counselling, training and development performance assessment and reinforcement mechanism.
Ensure compliance of internal and external regulatory requirement.
Oversee the overall branch operational and administrative issues.
August, 2018 to May, 2020
Team Leader
Wealth Management – Head Office
Bangladesh Finance & Investment Company Ltd.
Develop and implement different plans and strategies to meet annual target
Acquiring new customer segments as well as building good rapport with potential customer segments to expand the existing market.
Planning, organizing, and directing staffs in accomplishing business goals.
To lead, manage and monitor the sales force.
Working closely with DMD & MD for implementing new PPG
Working for New Product Development
Evaluate Product Marketing Officer (PMO) performance weekly
August, 2016 to July, 2018
Operations supervisor
IDLC Finance Ltd.
Managing on-going account relationships.
Approving loans in excess of unit/department level authorities.
Maintaining petty cash and monitoring administrative activities.
Ensuring conformity with bank policies and procedures.
Conduct periodical review on loan administration policy and procedures to streamline workflow.
Work closely with managers and central compliance team among and between other branches.
Preparing and maintaining branch compliance issues for facing Bangladesh Bank Audit Team.
Planning, organizing, and directing staffs in accomplishing business goals.
Overall operational supervision of the branch, such as Deposit operations, Home loan, Car loan, Personal loan Disbursement issues etc.
May, 2013 to July, 2016
Business development officer (Wealth Management)
Consumer Division (Gulshan Cluster)
IDLC Finance Ltd.
Defining the business target of direct sales team and leads the team spread across to achieve such targets in compliance with regulatory and other operational policies of the Company.
Design& implement effective marketing strategies to achieve sales target and support the growth of organization.
Acquiring new customer segments as well as building good rapport with potential customer segments to expand the existing market.
To lead, manage and monitor the sales force.
Set communication objectives strategies and sales campaign.
May, 2010 to April, 2013
Officer – HR & Admin
Pacific Bangladesh Telecom Ltd. (City Cell)
November, 2006 to April 2010
Territory Business Manager
Pacific Bangladesh Telecom Ltd. (City Cell)
September, 2004 to Oct 2006
Officer – Sales & Distribution
Pacific Bangladesh Telecom Ltd. (City Cell)
Education
Bachelor of Business Administration
Major in Marketing, 2004
East West University
Training
National Integrity Training Organized by BD Finance
Successfully completed 7 days Basic Banking operations course conducted by BIBM.
Successfully completed day long Business Etiquettes and Professional Excellence training conducted by BDJOBS exclusively arranged for IDLC.
Attended workshop on 21st century Salesmanship at Briddhi, organized by IDLC
Attended Training Program on Money Laundering Prevention Act-2009 and Anti-Terrorism Act-2009” Organized by IDLC
Participated 2 day Training workshop on “Green Banking for Sustainable Energy” Jointly Organized by SREDA, GIZ and BIBM
Achievements:
Received Award and certificate for achievement and outstanding performance of Deposit campaign from BD Finance Managing Director & CEO in the year of 2020
Received Spot Award for commendable effort from IDLC Managing Director & CEO in the year of 2018
Received Appreciation latter from IDLC CEO & IDLC securities MD for generate outstanding Business in special campaign in the year of 2014.
Received Spot Award for commendable effort from IDLC Managing Director & CEO in the year of 2013
Computer Skills
Microsoft Word, MS Excel, MS Power Point, Microsoft Windows, Unicom, Sts, My Deluxe Invoice and Estimates.
References:
Mohammed Jahir Uddin
SVP & Head of Branches
Bangladesh Finance & Investment Company Ltd.
Cell: 018********
Email: *****@*********.***