Customer Service Palm Bay
Resume:
Ronda Rawlings
Palm Bay, Florida *****
*************@*****.***
Summary
I am a business-minded professional tackling any job task with gusto and precision. I am highly adaptable in any work environment,team builder and player. Service oriented and responds to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Skills
Budget Management
Financial Planning
Cost Control And Budgeting
Sales Oversight
Policies And Procedures Development
Recruiting And Training
Account Management
Customer Service
Policy And Procedure Implementation
Strategic Planning
Meeting Sales Goals
Employee Performance Management
Effective Communication
Experience
March 2019 - Current
Allied Coleman - Palm Bay, FL
Small Business Owner
Created budgets and monitored expenses to stay within budget limits.
Developed business plans and strategies to grow small business. Trained and developed new employees. Kept losses to a minimum to effectively maximize profit margins.
Monitored the progress of all incoming and outgoing relocation processes to ensure smooth transitions.
Communicated regularly with Human Resources team to provide updates on all relocation activities.
Collaborated with other departments within the organization to ensure compliance with corporate policies related to relocation activities.
January 2013 - February 2019
CMJ Transport - Palm Bay, FL
Laborer /Packer
Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.
Worked with team members to ensure efficient workflow throughout the day.
Transported heavy items from one location to another using hand trucks or carts.
Maintained accurate records of inventory levels and product locations in the warehouse.
Unloaded freight from containers and organized them for storage in designated areas.
Collaborated with team members to complete assigned tasks and meet tight deadlines.
Wrapped items securely using appropriate packing materials.
Labeled boxes, crates, and other containers accurately.
April 1999 - August 2011
Rent A Center - Newark, Delaware
Store Manager
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves.
Developed strategies to maximize sales and profitability.
Established customer service standards and monitored staff compliance.
Organized promotional events to increase product awareness.
Resolved customer complaints in a timely manner.
Recruited, trained and supervised new employees.
Analyzed financial data to identify areas of improvement.
Created weekly work schedules for store personnel.
Managed daily banking activities such as deposits and withdrawals.
Prepared monthly reports on sales figures, expenses, profits.
Monitored employee performance and identified performance gaps for corrective action.
Education and Training
April 2006
Cecil Community College North East, MD
Associate of Arts Business Administration
June 1981
Bellport Senior High School Brookhaven, NY
High School Diploma
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