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Customer Service Data Entry

Location:
Clarksville, TN
Posted:
December 03, 2024

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Resume:

Cindy Vang

Clarksville, TN *****

****.*******@*****.***

+1-931-***-****

Professional Experience

Shift Supervisor

Hustler Hollywood, Nashville, TN

**/**** - **/****

Managed store opening and closing procedures

Provided high-quality customer service and cashiering

Oversaw cash handling and ensured transaction accuracy

Responded to customer inquiries via phone

Maintained store cleanliness and organization

Conducted merchandising and inventory stocking

Performed administrative tasks and paperwork

Specimen Collector

Precision Diagnostics, Minneapolis, MN

September 2021 – March 2022

Ensured accuracy in insurance and billing processes

Collected, processed, labeled, and shipped specimens

Conducted data collection and entry with attention to detail

Maintained HIPAA-compliant confidentiality standards

Verified billing information and completed order entries on schedule

Beauty Advisor

Sally Beauty Supply, Minnetonka, MN

January 2016 – April 2020

Assisted in opening and closing store operations

Performed cash handling, bank deposits, and inventory control

Delivered personalized hair and makeup advice

Organized product displays and planograms

Handled employee scheduling, recruiting, and training

Customer Service Representative / Collections

Staffing Inc., Brooklyn Park, MN

November 2015 – December 2017

Managed inbound and outbound customer calls

Processed data entry and document collection

Assisted with payments and maintained customer accounts

Contacted customers about overdue accounts and provided recommendations

Department Manager

Walmart, Brooklyn Center, MN

October 2015 – January 2017

Supervised inventory management and organized department displays

Supported customer service, cashiering, and fitting room assistance

Coordinated scheduling and provided back-office support

Education

High School Diploma

Edison High School, Minneapolis, MN

September 2011 – June 2014

Skills

Management & Leadership: Assistant Manager Experience, Supervising, Store Management, Retail Sales, Shift Management, Loss Prevention

Customer Service & Sales: Customer Service, Cash Handling, Sales, Cold Calling, Hospitality, Guest Services, Patient Observation

Retail & Inventory: Merchandising, Inventory Control, Pricing, Planograms, POS

Administrative & Technical: Data Entry, Clerical Experience, Microsoft Office Suite (Excel, Word, PowerPoint), QuickBooks, Financial Concepts, Typing

Healthcare & Specimen Handling: Specimen Collection, Medical Records, Medical Office Procedures, Vital Signs

Certifications

First Aid Certification

Basic Life Support (BLS) Certification

CPR Certification

Valid Driver's License



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