Cindy Vang
Clarksville, TN *****
****.*******@*****.***
Professional Experience
Shift Supervisor
Hustler Hollywood, Nashville, TN
Managed store opening and closing procedures
Provided high-quality customer service and cashiering
Oversaw cash handling and ensured transaction accuracy
Responded to customer inquiries via phone
Maintained store cleanliness and organization
Conducted merchandising and inventory stocking
Performed administrative tasks and paperwork
Specimen Collector
Precision Diagnostics, Minneapolis, MN
September 2021 – March 2022
Ensured accuracy in insurance and billing processes
Collected, processed, labeled, and shipped specimens
Conducted data collection and entry with attention to detail
Maintained HIPAA-compliant confidentiality standards
Verified billing information and completed order entries on schedule
Beauty Advisor
Sally Beauty Supply, Minnetonka, MN
January 2016 – April 2020
Assisted in opening and closing store operations
Performed cash handling, bank deposits, and inventory control
Delivered personalized hair and makeup advice
Organized product displays and planograms
Handled employee scheduling, recruiting, and training
Customer Service Representative / Collections
Staffing Inc., Brooklyn Park, MN
November 2015 – December 2017
Managed inbound and outbound customer calls
Processed data entry and document collection
Assisted with payments and maintained customer accounts
Contacted customers about overdue accounts and provided recommendations
Department Manager
Walmart, Brooklyn Center, MN
October 2015 – January 2017
Supervised inventory management and organized department displays
Supported customer service, cashiering, and fitting room assistance
Coordinated scheduling and provided back-office support
Education
High School Diploma
Edison High School, Minneapolis, MN
September 2011 – June 2014
Skills
Management & Leadership: Assistant Manager Experience, Supervising, Store Management, Retail Sales, Shift Management, Loss Prevention
Customer Service & Sales: Customer Service, Cash Handling, Sales, Cold Calling, Hospitality, Guest Services, Patient Observation
Retail & Inventory: Merchandising, Inventory Control, Pricing, Planograms, POS
Administrative & Technical: Data Entry, Clerical Experience, Microsoft Office Suite (Excel, Word, PowerPoint), QuickBooks, Financial Concepts, Typing
Healthcare & Specimen Handling: Specimen Collection, Medical Records, Medical Office Procedures, Vital Signs
Certifications
First Aid Certification
Basic Life Support (BLS) Certification
CPR Certification
Valid Driver's License