Human Resource Resources
Resume:
Jingle Thakkar
**********@*****.***
Summary
• Human Resource Professional with 10 over years of experience.
• Highly analytical, organized, results-driven and offering progressive experience in all aspects of Human Resources.
• Preparing for a PHR.
• Client satisfaction-oriented focus, coupled with a successful track record in developing organizational cultures that emphasizes quality, continuous improvement, and high performance.
• Creative problem solver and collaborating with business leaders and frontline employee’s alike, finding creative solutions to workplace problems.
• Broad skills in recruitment, team leadership, and employee development. Proven expertise in managing projects, from concept development through project completion.
• Decisive, solutions-focused, and results-oriented Human resource professional seeking to contribute to a forward-thinking organization.
Education
• Post graduate diploma in Business Administration and Management, Somlalit Institute of Management, Graduated
• Bachelor of Psychology, Gujarat University, Graduated Language
• Hindi, English
Core Competencies
• Payroll Management
• Administrative Management
• Quality Assurance
• Human Resource Management
• Customer Relations
• Continuous Process Improvements
• Project / Program Management
• Employee Training and Development
Technical Skills
• Microsoft Office Suite (Word; Excel; PowerPoint; Outlook); ERP/HRIS Software; Internet, Ceridian software, ADP, Peoplesoft, UltiPro, ATS (Applicant Tracking System), UKG, Workday Professional Experience
People Support Specialist
Sound Physicians, Tacoma, USA 02/2022-11/2024
• Ensuring-on-time release of Clearance Kit following the offboarding process
• Providing consistent and effective communication regarding an employee’s status and offboarding process
• Closely monitoring and ensuring turnover of employee’s accountabilities
• Updating offboarding actions across tracking systems
• Regularly updating and monitoring clearance tracker
• Attending to all queries and concerns pertaining to the offboarding process
• Receiving and responding to inquiries concerning HR policies, procedures, and processes via email and phone
• Organizing and taking exit interviews
• Crafting and sending offboarding emails
• Closely coordinating with concerned teams updating the offboarding status
• Maintaining employee database
• Assisting with HR initiatives
• Collecting a sign on bonus from an early resigning employee
• Other tasks related to the achievement of HR’s goals and objectives.
• Key Achievements: Designed exit interview feedback evaluation sheet. Added process to smooth the collection process
HR Assistant
Trupanion, Seattle, USA 08/2021–01/2022
• Collaboratively developed scalable solutions to meet business requirements around HR systems/processes including cross-functional teams in technology, finance, internal audit, talent acquisition, compensation, and benefits.
• Developed and maintained processes that ensure accuracy, consistency, and integrity of HR processes and data.
• Created people data reports and analyzed for internal leaders and Board Members. Provided ad hoc reports, as needed, to support the needs of business operations.
• Compiled separation agreement in partnership with the team.
• Assisted in the development and implementation of personnel policies and procedures; prepared and maintained team member handbook and the company policies.
• Leaded the people data new hire onboarding process by maintaining accurate team member files and ensuring I-9 documentation is complete.
• Partnered with immigration attorney for the successful completion of all paperwork relating to immigration applications for new hire and current team members.
• Monitored and responded to team member inquiries relating to People Operations, such as: employment verification, resource locations, as well as escalating any issues to the appropriate partners for further resolution.
• Assisted with additional projects, as assigned.
• Key Achievements: 100% accuracy in I-9 documentation HR Assistant
Amazon, Seattle, USA 02/2020–08/2020
• Reviewing incoming I-9 forms and documentation with ensuring each I-9 compliance.
• Completing the entry of all I-9 data into the E-verify system within 3 days of start date and performed E-verify process of new hires and rehires to ensure employment eligibility.
• Auditing I-9 form and updating for all the errors. Coordinating with employees for corrections in I-9 form.
• Key Achievements: 100% accuracy in I-9 documentation HR Assistant
Amazon, Seattle, USA 03/2017–02/2018
• Reviewed incoming I-9 forms and documentation with ensuring each I-9 compliance.
• Completed the entry of all I-9 data into the E-verify system within 3 days of start date and performed E-verify process of new hires and rehires to ensure employment eligibility.
• Processed background check request. Gathered candidate’s information from the recruiter and updated candidate’s information to background check vendor.
• Coordinated with background check vendor for any query. Verified Candidate’s documents. Checked and updated candidate status in the system.
• Key Achievements: 100% accuracy in I-9 documentation Obama care benefits Coordinator 10/2016–11/2016
The Lighthouse for the Blind, Inc. - Seattle, USA
• Researched and understood company compliance, prepared and processed accurate Affordable Care Act for 2016, used Excel spreadsheets for importing ACA information to Ceridian software and checked data accuracy in Ceridian software, submitted information for forms 1094C and 1095C to the IRS.
• Key Achievements: 100% accurate data submitted and Completed 60 days project in 23 days. HR Manager/Recruiter
Anand Traders -Ahmedabad, Gujarat, India 03/2013-09/2014
• Identified and offered solutions to line managers on HR issues where possible.
• Worked with the Finance team to plan on people cost and budget.
• Conducted behavior analysis, employee development program, employee reward and recognition program, conducted and analyzed exit interviews.
• Managed all phases of full-cycle recruiting, from instating sourcing and screening through offer negotiations, placement and creatively source high-caliber candidates by leveraging recruiting software, social media, cold calling, and employee referrals.
• Oversaw on-boarding process, analyzed training requirement with manager and delivered training.
• Managed employee benefits and government forms, employee records and database, organizational compliance, accommodation for employee.
• Payroll and audited payroll data.
• Investigated and resolution of all employee relation's issues.
• Key Achievements: Increased customer satisfaction rate by 70 % to 90 % through employee development program, positive working environment, and reward and recognition program etc. Accurately tracked and forecasted budgets and expenses by analyzing and preparing payroll projection report. Assistant HR Manager/ Recruiter
Foliage Real Estate Developers Pvt Ltd. - Ahmedabad, Gujarat, India 08/2009–02/2013
• Assisted director for Human Resource Department.
• Acted as first point of contact for employees for policy and procedure, payroll, training and appraisal, employee Data, New Hire, Learning, Performance Management processes and Benefit inquiries etc..
• Acted first point of contact for candidates through any stage of the hiring process from phone, face to face, video, to travelling interview logistics and new hire processes.
• Introduced Employee Referral program in company through communicating all-employee broadcasts with weekly position opening announcements, accepting referral applications, tracking applicants, and paying rewards.
• Designed, maintained, and presented recruitment evaluation process and prepared recruiting reports like time to fill, position volume, step, and status conversion rates, recruiting source and filled positions as needed.
• Designed and implemented appraisal system by using formulas, KPI & KRA.
• Conducted on-boarding process and delivered on-boarding training.
• Managed employee benefits and government forms, employee records and database, organizational compliance, accommodation for employee including sending Forms and assisted with Tax issues.
• Generated payroll, audited payroll data, and managed vendors.
• Worked with managers to plan on people budgeting and internal transfer.
• Key Achievements: Credited with reducing hiring cycle from 60 days to 25 days. Held a key role in the design, evaluation, and implementation of increment systems to include preparation of departmental KRA & KPI. 100 % accuracy in payroll data generation and auditing. Reduced off cycle check processing by 99%.
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