Journeyman Plumber
Resume:
Lindsey Ruffin
Loyal, career minded, hardworking, and eager to learn!
Amarillo, TX 79108
*******.**********@*****.***
Accomplished Journeyman Plumber with 7+ years of experience in residential and commercial plumbing, including new construction, service calls, and maintenance. Proficient in a variety of plumbing techniques, including pipe cutting, soldering, and pressure testing. Possess a strong understanding of plumbing codes and regulations. Proven ability to work effectively in a fast-paced environment, with excellent customer service skills. Skilled in operating heavy equipment, including front-end loaders and batch mixing hot mix plants. Possess a Journeyman Plumber license and OSHA certifications. Proficient in a range of software, including Quickbooks and Service Titan Program. Seeking a role that utilizes my plumbing expertise and allows me to continue growing as a professional.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Journeyman Plumber
Howard’s Mechanical-Amarillo, TX
July 2024 to Present
New construction working in the jails and college
• Utilized a variety of tools such as pipe cutters, wrenches, soldering torches, and pressure gauges for plumbing installations and repairs
• Ensured compliance with safety regulations while working on plumbing projects
• Diagnosed malfunctions in plumbing systems and implemented necessary repairs or replacements
• Tested pipes for leaks using pressure gauges or other equipment to ensure proper functioning of the system
• Provided guidance to apprentices by demonstrating proper techniques for installing pipes, fittings, valves, etc
• Installed water heaters, toilets, sinks, faucets, showers/tubs ensuring proper functionality and adherence to specifications
• Interpreted blueprints and building codes to ensure accurate installation of pipes, fixtures, and appliances
Plumber/Service Tech
ALLENS TRI-STATE MECHANICAL-Amarillo, TX
February 2024 to April 2024
Took service calls and made necessary repairs
• Collaborated with clients to understand their needs and provide effective plumbing solutions
• Diagnosed malfunctions in plumbing systems and implemented necessary repairs or replacements
• Maintained accurate records of work performed including materials used, time spent on each task, and any additional notes or recommendations
• Installed water heaters, toilets, sinks, faucets, showers/tubs ensuring proper functionality and adherence to specifications
• Inspected sewer lines using video cameras to identify blockages or damages requiring repair
• Replaced worn-out parts such as seals/gaskets in faucets/fixtures ensuring leak-free operation Plumber
Roto-Rooter Plumbing & Water Cleanup-San Antonio, TX May 2023 to October 2023
Residential and commercial service plumbing
• Performed inspections to identify plumbing issues and determine appropriate solutions
• Responded promptly to emergency service calls for urgent plumbing repairs or maintenance requests
• Provided excellent customer service by addressing client concerns professionally and resolving any issues that arose during the job process
• Demonstrated expertise in troubleshooting complex plumbing problems and providing effective solutions
Apprentice Plumber
Anthony Mechanical inc-Lubbock, TX
April 2019 to February 2023
I started as a first year apprentice and worked with the same company until I received my license.
• Assisted journeyman plumber in the installation, repair, and maintenance of plumbing systems
• Learned to read blueprints and follow technical specifications to ensure accurate installations
• Attended training sessions and workshops to enhance knowledge of plumbing techniques and industry standards
• Demonstrated strong attention to detail when measuring, cutting, and fitting pipes accurately
• Gained experience working with different types of piping materials including copper, PVC, PEX etc Caterer
Danny’s Catering-Lubbock, TX
May 2018 to May 2019
Worked in catering for parties setting up, feeding, and cleaning up
• Prepared and cooked a variety of dishes for large-scale catering events, ensuring high quality and presentation
• Maintained cleanliness and organization of the kitchen area, adhering to health and safety regulations at all times
• Implemented portion control measures to minimize food waste and optimize cost efficiency
• Utilized various cooking techniques such as grilling, baking, sautéing, and frying to prepare diverse menu items
• Created visually appealing displays for buffet-style setups that showcased the variety of dishes available
• Catered private parties ranging from intimate gatherings to large corporate functions with hundreds of attendees
• Managed multiple tasks simultaneously in a fast-paced environment while maintaining attention to detail
Equipment Operator
Earth Works-Idalou, TX
January 2016 to May 2016
Responsibilities
Operate equipment and doing dirt work for building pads
• Operated heavy machinery, including excavators, bulldozers, and loaders, to perform various construction tasks
• Transported materials and equipment safely and efficiently around job sites using forklifts or other appropriate vehicles
• Maintained equipment by conducting routine inspections, performing preventive maintenance, and addressing minor repairs
• Safely operated heavy machinery in tight spaces or challenging terrain without causing damage to property or infrastructure
• Efficiently loaded/unloaded trucks with materials using proper lifting techniques and equipment such as cranes or hoists
• Maintained accurate records of daily activities including hours worked, fuel consumption, maintenance performed, etc
• Performed regular checks on equipment functionality to identify any potential issues that could affect performance or safety
Laborer
Scott Stephens Concrete-Lubbock, TX
June 2014 to September 2015
Responsibilities
Acid stain, stamped, epoxy all things involved in decorated concrete
• Poured and finished concrete for various construction projects, including sidewalks, driveways, and foundations
• Operated power tools such as trowels, edgers, and screeds to achieve desired concrete finish
• Applied curing compounds or sealants to protect the concrete from weather conditions
• Installed rebar or wire mesh reinforcement in accordance with project specifications
• Created decorative patterns on concrete surfaces using stamps or stencils for aesthetic appeal
• Maintained clean work area by removing debris and cleaning tools after each job
• Utilized knowledge of different types of finishes (e.g., broom finish, exposed aggregate) based on project specifications
Office Manager
West Infrastructure (same location new owner)-Lubbock, TX October 2013 to January 2014
Skills Used
Computer skills, customer service, multitasking, working with deadlines, & managing other employees,
• Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
• Developed and implemented efficient filing systems to improve document organization and retrieval
• Maintained confidential employee records, ensuring compliance with privacy regulations
• Prepared reports on office expenses, budget variances, and operational performance for senior management review
• Managed relationships with external stakeholders such as clients, suppliers/vendors, contractors/ subcontractors in a professional manner
• Managed the office budget, tracking expenses and identifying areas for cost-saving measures Office Manager
Advanced pavement of lubbock-Lubbock, TX
March 2013 to October 2013
Responsibilities
Customer service, hiring new employees,kept files compliant, payroll, safety program, monthly employee rewards, AP, AR, buying the supplies, kept the office clean, kept all equipment files. Etc Accomplishments
I was the first employee they hired due to opening a new company, so I set up the office,all files, and I brought them clients,
Skills Used
Computer skills, customer service, dealing with multiple issues all at once, organization, positive attitude always with a smile,
• Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
• Maintained confidential employee records, ensuring compliance with privacy regulations
• Prepared reports on office expenses, budget variances, and operational performance for senior management review
• Managed relationships with external stakeholders such as clients, suppliers/vendors, contractors/ subcontractors in a professional manner
• Managed the office budget, tracking expenses and identifying areas for cost-saving measures Field Supervisor
Lone Star Dirt & Paving ( same location new owner)-Lubbock, TX January 2013 to March 2013
Responsibilities
Run crew, paperwork, production, safety program; operate front end loader and crusher. Fill orders, load trucks
• Managed a team of construction workers, overseeing all aspects of project execution and ensuring adherence to safety protocols
• Monitored work progress on a daily basis, identifying areas for improvement and implementing corrective actions as necessary
• Maintained accurate records of labor hours worked by each crew member for payroll purposes
• Ensured that all work performed on-site met or exceeded industry standards for craftsmanship and durability
• Conducted regular inspections to verify compliance with safety regulations and implemented corrective measures when needed
Office Manager Assistant
Armor Asphalt-Lubbock, TX
September 2012 to January 2013
• Assisted office manager in overseeing daily operations and ensuring smooth workflow
• Maintained office supplies inventory, anticipating needs and placing orders to ensure uninterrupted workflow
• Implemented efficient filing systems to improve document organization and retrieval processes
• Assumed responsibility for managing confidential documents, maintaining utmost discretion at all times
• Supported onboarding process by preparing orientation materials and assisting new hires with paperwork completion
• Developed effective communication channels between departments to enhance collaboration and information sharing
• Acted as a liaison between employees and upper management facilitating effective communication flow Trainer and shift supervisor
Stenocall-Lubbock, TX
August 2011 to September 2012
• Supervised a team of call center agents, providing guidance and support to ensure high-quality customer service
• Developed and delivered comprehensive training programs for new hires, reducing onboarding time
• Monitored call center metrics and performance indicators to identify areas for improvement and implement corrective actions
• Resolved escalated customer complaints or issues promptly and effectively while maintaining a positive customer experience
• Conducted regular quality assurance audits of calls to ensure adherence to company policies and procedures
• Trained agents on effective communication techniques including active listening skills, empathy building, and de-escalation strategies
Assistant Plant Manager
Armor Asphalt-Lubbock, TX
September 2008 to July 2011
Responsibilities
Operate a hot mix plant, write out all the ticket sales, data entry, paperwork, customer service schedule and oversee all customer deliveries
Accomplishments
Created the safety program, collected and put together MSDS, created the maintenance program on the plant to keep better track on the hours,
Skills Used
Quick learning and able to adapt to the fast work pace, keep a good positive attitude and be able to keep on tract regardless of all the interruptions, organizational skills, etc
• Operated and maintained asphalt plant equipment, including mixers, conveyors, and crushers
• Monitored production processes to ensure consistent quality of asphalt products
• Performed routine maintenance tasks on plant equipment to prevent breakdowns and optimize performance
• Calibrated and adjusted machinery settings to achieve desired asphalt mix specifications
• Maintained accurate records of production data, including batch quantities, temperatures, and material usage
• Managed inventory levels of raw materials such as aggregates, sand, additives, and liquid asphalt
• Scheduled deliveries of finished products based on customer orders and project deadlines Diesel clerk
Loves truck stop-Amarillo, TX
April 2008 to September 2008
Skills Used
Organization skills, cleanliness, customer service, quick problem-solving ability, & math
• Provided excellent customer service to all gas station patrons, ensuring a positive experience
• Operated cash register and accurately processed transactions for fuel, food, and merchandise purchases
• Performed regular inspections of the gas station premises to maintain cleanliness and safety standards
• Assisted in receiving deliveries and stocking shelves with new merchandise according to established procedures
• Demonstrated strong problem-solving skills by resolving customer complaints or issues promptly and satisfactorily
Waitress/Server
A few different restaurants-Amarillo, TX
2000 to 2004
Accomplishments
I learned how to work well with people, it helped me learn how to work well under pressure, multi-tasking, and problem-solving.
• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
• Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections
• Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables
• Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
• Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures
• Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times
• Maintained cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc Education
online accounting and bookkeeping course in business Excel with Business - Lubbock, TX
2014 to 2014
GED and some college with no degree in Nuclear medicine Amarillo college - Amarillo, TX
2004 to 2005
Skills
• r, Quickbooks, 10 key, some Viewpoint, Excel, Word, most office related devices printer, fax, email,etc. Management, customer service, good phone etiquette and able to handle multiple phone lines, multitasking and working in a fast paced atmosphere, quick thinker and good problem-solving skills able to easily transition from one job to the next as to the companies needs, organized, self motivated operate heavy equipment such as front end loader, can operate a batch mixing hot mix plant, can operate a jaw and impact crusher, can run a screening plant OJT in landscaping and painting
• Plumbing
• Construction
• Pipe Threading
• Management (10+ years)
• Service Titan Program (1 year)
• Service technician experience (1 year)
• Shift management
• Hospital experience
• Leadership
• Conflict management
• Customer service
• Construction
• Cash handling
• Plumbing
• Sales
• Hand tools
• Power tools
• Field service
• Project coordination
• Construction plumbing
• Soldering
• Welding
• Boiler
• Maintenance
Certifications and Licenses
OJT Landscaping
May 2006 to Present
Basic landscaping techniques, lawnmower use, maintenance, and minor repair, use of weed-eater and edger
OJT Painting
June 2007 to Present
Most of my skills is with interior painting, taping, different texture techniques, multiple painting techniques, use of a paint sprayer etc.
Medical Card
August 2016 to August 2018
A DOT required certificate stating I'm qualified to drive. Journeyman plumber
January 2021 to Present
OSHA 10
Present
OSHA 30
Present
Journeyman Plumber
January 2022 to Present
Driver's License
September 2023 to September 2028
Plumbing License
Assessments
Construction safety — Proficient
February 2023
Using safe practices while on a construction site
Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient February 2023
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Customer focus & orientation — Proficient
February 2023
Responding to customer situations with sensitivity Full results: Proficient
Basic maintenance and repair — Proficient
February 2023
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Forklift safety — Proficient
February 2023
Best practices and safety hazards in forklift operation Full results: Proficient
Outside sales — Proficient
February 2023
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Customer service — Proficient
February 2023
Identifying and resolving common customer issues
Full results: Proficient
Work style: Reliability — Proficient
February 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Mechanical knowledge — Proficient
February 2023
Understanding and applying mechanical concepts and processes Full results: Proficient
Attention to detail — Proficient
February 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am very open minded and love to learn new things. I adapt well to high pressure environments while still keeping a good composure and attitude, I take constructive criticism as a learning tool and use it to better myself, I am a fast learner and always eager to take on a new adventure, I am not too proud and can ask for help if really needed but I am confident and will try to solve the problem if I am able to, I am a great team player and work well with others, I have many skills in management and I believe if you treat others with respect and work with them as an equal (meaning if I am able to get in there and work with them instead of just barking out orders) you are able to achieve better production and a more positive work environment
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