Derrick A. Lawrence Atlanta Georgia ***** *********@*****.*** 678-***-****
Summary
Extremely dynamic technology manager with multiple successes in enhancement support and deployment of critical business/academic technological solutions. Facilitated multi-million-dollar technology implementations and managed all end-user applications for academic technology. Developed and successfully implemented technology training program for the faculty and staff.
Core Skills include:
Staff Management Project Management Lan/Wan/Vpn/Wireless Hardware Builds
Technical Summary Network Operating Systems: Software:
Hardware:
Employment History
Supply Chain Management
Procurement Management System Audits
Systems Administration Applications Management
Clark Atlanta University
October 2001 - Present
-Project Specialist/Title III Property Mgr.
October 2022 - Present
-Academic Technology/Technology Procurement Mgr. June 2020 - Sept. 2022
-Adjunct Professor School of Education (Educational Technology) August 2018 – Sept. 2022
-User Services Manager (Service-desk) May 2016 - June 2020
-Help desk support for Executive Staff Fall 2010 - Spring 2016
-PC, Help Desk Trainer 2nd, 3rd, Level Support. Fall 2004 -Summer2010
-PC, Help Desk Technician 1st Level Support Fall 2000 - Spring 2004
-Configured PC based peripherals (Hard ware, Smart Devices, Multimedia equipment)
-Network and Terminal Server Administrator.
-Implemented Wireless set-up for Fall 2003, Spring 2004 Registration
Education And Training
Clark Atlanta University, Atlanta, Ga.
MBA Graduate, Supply Chain Management/Marketing May 2017
Active Directory, All Windows Desktop OS, All Mac OS
MS office suites. MS Exchange, Canvas, Zoom, Teams, DocuSign, internet browsers, Kaseya asset management/service desk tools, black board, Canvas, Elucian service desk tools/ Digital Video Surveillance, SPSS, Polycom OS
IBM, Mac, Dell, HP,: Desktop, Laptop, and Server configurations. Smart phones (I-phone, Android) Printer configurations including HP, Epson, Zerox,
Lanier, Ricoh, standalones with print servers. Data-center configuration Polycom, Viewsonic, Air media