Public Relations & Customer Service in Travel & Tourism

LAWRENCE GREENMAN

**-*** ****** ********* #**, Rego Park, NY 11374

Cell: 917-***-**** * Email: *********@*****.***

EMPLOYMENT EXPERIENCE

****-****, ******** ****** ***** LLC, Flushing NY

****-*020 Manager, Public Relations & Customer Service: Prepare annual brochure, design

& 2023-Present and update of the website, design and place advertising, represent the company at

industry trade shows, hiring of cruise directors, respond to client feedback and

liaise with management to coordinate corrective action.

2000-2002 REGAL CHINA CRUISES, New York, NY

Marketing Manager: Brochure design and production, assisted in redesigning the company website, responsible for advertising, negotiated sales agreements with tour operators in North America and Europe, sales calls.

1992-1993 JSA NETWORK MARKETING, New York, NY

Operations Manager for a travel marketing firm handling several established tour

Operators and other industry organizations. Telemarketing, trade shows, press

releases, advertising, brochure preparation, sales calls.

1989-1992 HAROLD L. LEE & SONS TRAVEL SERVICE, New York, NY

Administrator: Handled office administration for an established retailer.

Previously held positions with several respected retail and wholesale travel companies in New York.

Teaching Experience (Part-time)

Instructor in Travel & Tourism at KINGSBOROUGH COMMUNITY COLLEGE, Brooklyn, NY (1991, 1992, 1995) and LONG ISLAND UNIVERSITY, Brooklyn, NY (1981-1983)

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EDUCATION

HARTWICK COLLEGE, Oneonta, New York

BA (History Major/Education Minor), 1972; Four Terms on Dean’s List

NEW YORK UNIVERSITY, New York, NY

Paralegal Diploma, 1993-1994

Certificate in Travel & Tourism Management, 1975

BERNARD M. BARUCH COLLEGE OF CUNY, New York, NY

Certificate in Business Management, 1988

GEORGE W. HEWLETT HIGH SCHOOL, Hewlett, New York

Regent’s Diploma with Honors

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PROFESSIONAL MEMBERSHIP, Life Member

PACIFIC ASIA TRAVEL ASSOCIATION, NEW YORK CHAPTER, Life Member

Served as a board member from 1990-2018. Organized numerous travel industry trade shows.

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