Warehouse Associate Inside Sales
Resume:
Brandon Potts
Atlanta, GA *****
*******@***.***
To obtain a position in an organization with a teamwork culture and who believes in the development of its employees for the betterment of company goals. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Warehouse Associate
Masis Staffing Solutions - Morrow, GA
June 2022 to Present
Warehouse Associate
FedEx - Atlanta, GA
August 2020 to Present
Customer Engagement Specialist
TireHub - Hayward, CA
July 2018 to September 2019
• Develop and maintain customer relationships
• Manage incoming and outbound sales calls, inquiries and all aspects of order management
• Collaborate with field sales team on assigned customers with focus to maximize program sales
• Input and maintain customer accounts
• Collaboration with TLC team to maximize route optimization
• Manage customer returns and warranties
• Product recommendations
• Excellent written, interpersonal, and verbal communication skills
• Demonstrated ability to deliver results to the appropriate quality and time metrics
• Demonstrated problem solving & critical thinking skills
• Product and industry knowledge
• Collections experience
• Microsoft Office experience
• Other directives as set by Branch Manager and District Manager
• End of day closing activities
• Demonstrated success with over-the-phone communication Sortation Associate
Amazon Fulfillment Associates - San Jose, CA
September 2018 to January 2019
Unloading, scanning, and sorting of packages to ensure timely delivery to customer. Inside Sales Coordinator
LKQ/Keystone Automotive Industries Inc. - Atlanta, GA April 2018 to August 2018
• Generates revenue by promoting sales of new and existing products.
• Initiates sales calls to existing customers to assess the need for replenishing inventories.
• Assists "walk-in" customers with sales of product and/or services, responds to questions regarding parts, pricing, services, etc.
• Prospects and develops relationships with potential customers, or leads, to cultivate new business. Provides ongoing customer and technical service on existing accounts.
• Processes orders -- performs order entry, reviews orders for correct handling, pricing, quantities and shipping data.
• Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• May directly receive and process payment from walk-in customers.
• Advises customer on substitution or modification of part when part requested is not available.
• Dispatches delivery of orders, as necessary to comply with customer requests
• Assists with "check-in" and "check-out" process of Route Salespeople.
• Observes changes in inventory to insure minimum stock levels.
• Sets up special order part numbers that are not regularly stocked in the warehouse.
• Coordinates with warehouse department to pull product(s) for customer.
• Assumes other duties as assigned.
• Meet and surpass sales quotas each month.
Tile department
Floor and Décor - Morrow, GA
June 2017 to March 2018
Responsibilities- Sales leadership, inventory management, inventory replenishment, planogram and floor reset, employee development and engagement, customer service, customer resolution, maintain and observe daily sales goals.
Sales / Commercial Parts Manager
Advance Auto Parts - Forest Park, GA
August 2009 to August 2013
Responsibilities- Greet customers, assist customers on sales floor, respond to concerns, locate automotive products, restock shelves on sales floor and parts department, inventory management, and handle returns. Deliver parts to commercial customers, complete weekly planograms. Assist in managing inventory and tracking of shrink in the store. Sort and file away store papers daily, Open and close store. Assist in staff management and development of team members. Fiscal budget management, balancing cash registers and safe daily.
Education
GED
Skills
• Retail Management (4 years)
• Customer Service (10+ years)
• Sales (6 years)
• Budgeting (1 year)
• Inventory Management (5 years)
• Driving Experience (9 years)
• Inside Sales
• Supervising experience
• Microsoft Office
• Microsoft Word
• Cash Handling
• Sales support
• Stocking
• Administrative Experience
• Customer relationship management
• Outbound Sales
• Planograms
• Order Entry
• Door-to-door
• Sales Management
• Cold Calling
• Order Management System
Certifications and Licenses
ASE
June 2009 to August 2013
Automotive Ase Certificate
Additional Information
The majority of my work history revolved around Retail Sales and Management within the Automotive Parts Industry. Over the past four years my core strengths have greatly improved and expanded. Client service, Communication, Organization, Team Development, Money Management, Building Business relationships, just to list a few.
Based on my experience and strong commitment to go above what is needed, I do know I will deliver similar results for your company. I have attached my résumé to supply more information on my strengths and career achievements. I eagerly look forward to speaking with you. Thank you for your time and consideration.
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