Administrative Assistant Front Desk

Laura Taylor

Summerville, SC

Administrative assistant/receptionist with excellent customer care and computer skills Meticulous attention to detail involving charting and scheduling patient appointments Office Assistant committed to keeping accurate accounting records Possesses a natural knack for numerical accuracy and calculating balances Specializing in both medical and retail offices

Patient charting

Schedule management

Strong interpersonal skills Accounts receivable

General ledger accounting

Work Experience

Front Desk Associate

Tyndale House Publishers - Carol Stream, IL

January 2014 to September 2022

Managed front desk in lobby, greeting guests and determining how to assist them. Used a multi line phone system to answer calls and transfer to appropriate employees Petty cash drawer for employees.

Assisted customers in bookstore, helping them find books and ringing up sales. Used two way radio system for building maintenance issues. Assisted employees with large mailings, word documents, filling in spreadsheets, special projects with editors

Administrative Assistant/Receptionist

High Risk Obstetrics and Diagnostics - St. Charles, I L December 2005 to March 2013

Managed the front desk and receptionist area, including greeting patients, responding to telephone and in-person requests for information and determining type of appointment needed. Made copies, sent faxes and handled incoming and outgoing correspondence. Managed the monthly calendar for the physician's call schedule. Created, managed and filed patient charts.

Office Assistant

Kmart Corporation - Hoffman Estates, IL

May 1977 to February 2006

Performed accounts receivable duties including balancing all register and office monies, researching and resolving discrepancies and making bank deposits.

Processed invoices and data entry to post sales reports. Assisted with payroll and yearly inventory. Filed all office paperwork. Education

Elgin Community College

Skills

• High School Degree

• General Ledger Reconciliation

• Bank Reconciliation

• General Ledger Accounting

• Customer service (10+ years)

• Accounts Receivable

• Account Reconciliation

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