Data Entry Customer Service
Resume:
WORK EXPERIENCE
Branch Manager
Alabama Title Loans, Inc - Mobile, AL
January 2020 to Present
Manage day to day operations. Prepare bank deposit. Payroll, Data Entry, Collection, Scheduling Branch work flow. Open and Close Accounts. Accept payments for Payday loans and Title loans. Preview loans and documents & approve the loans. Place liens on Title. Accept payments for loans. Balance cash drawer daily. Perform daily collection calls daily. Customer Services. Manage two customer services representative. Approve loans and underwriting. Recruiting & train staff to ensure profitability, sales and customer experience. Protect customer confidentiality and privacy. Perform branch services, duties such as take payment, receiving, cash. Balance cash drawer. Communication with customer service representative. Enter data is system. ACH bank accounts daily for past due amount. Pull GL accounts and balance it. Collection, Cash Handling and Reconciling bank and credit accounts. Process payments via over the phone or in the office or internet payments. File and retrieve records and correspondence for the branch. MSR / Head Teller
Navigator Credit Union - Mobile, AL
March 2013 to January 2020
Responsible for leading day to day operations. Serve as primary contact for new accounts opening and closing accounts. Cross- selling NCU products and services. Perform basic teller transaction such as accept deposits and loan payments. Verifying cash and endorsements, cash checks. Issuing money orders, cashier checks and redeeming saving bonds. Meet and greet members. Pull reports daily.
Balance cash drawer and vault daily. Supervise a team of three tellers. Perform monthly Branch Audits. Audit and Balance ATM and Cash Vault weekly. Answer telephone and route calls promptly. Complies with all company policies and procedures and regulations. Receives and sort all incoming mail from US Postal Service. Maintain log of all branch visitors. Basic accounting and Data Entry. Logistics Manager
Patsco LLC - Jacksonville, FL
April 2011 to March 2013
DOMINIQUE
JAMES
Mobile, AL 36605
*********.*******@*****.***
Desiring a entry level position or career change that will provide a challenging opportunity with a leading company.
#readytowork
Negotiate contracts with vendors. Payroll / Benefits. File and retrieve records and correspondence. Answer telephone and route calls promptly. Scheduling training and testing. Inspect job site. Data Entry, Inspect equipment. Communication with Site Operational Manager.
EDUCATION
AS
Pensacola Junior College
SKILLS
Proficient Working Knowledge of Microsoft Windows. Excel, Meridian Link, Symitar, etc (10+ years) Microsoft Office (10+ years)
Inventory (10+ years)
Customer Service (10+ years)
Retail (8 years)
Sales (10+ years)
Cash Handling (10+ years)
Customer Service (10+ years)
Inventory (10+ years)
MS Office (10+ years)
Microsoft Office (10+ years)
Retail (10+ years)
Sales (10+ years)
Leadership Experience (10+ years)
Microsoft Excel
Microsoft Office
Inventory
Organizational Skills
Sales
Scheduling
training
Typing
Data Entry
Communications
Excel
Filing
Marketing
Outlook
Quickbooks
Receptionist
Cold Calling
Sales Experience
Outside Sales
Powerpoint
Strategic Planning
Word
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budget
retail sales
ACH
Contract Negotiation
Underwriting
Financial Report Writing
Negotiation
Recruiting
Accounts Payable
Credit Analysis
Business Development
Account Management
Account Reconciliation
Management
Banking
AWARDS
Customer Services At It's Best
April 2019
Going beyond to assist a customer with any issues that she or he may have. Give them your full attention. Greet every customer that comes in the Branch with a Smile.
CERTIFICATIONS AND LICENSES
Driver's License
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Contact this candidate