JENNIFER L. HART
CHICAGO, IL ***** 773-***-**** *********@******.***
PROFESSIONAL SUMMARY
Motivated, teamwork-oriented, and responsible Business and Data Analyst with over 20 years of experience driving innovative solutions, enhancing cross-functional client collaboration in diverse arenas. Routinely provides high levels of service to clients in a variety of situations. Proven history of increasing comprehension of reports and data for business professionals. Proficient at developing database access systems, conducting preventative and corrective data maintenance, and utilizing statistical analysis to conduct research. Analytical problem solver with a history of success managing simultaneous projects. Influential mentor with exceptional interpersonal, presentation, and communication skills.
PROFESSIONAL EXPERIENCE
Conagra Brands, ERP Implementation Analyst (2019 – 2024)
·Led the SAP S4 TMA project to implement SAP S4 into our Canada and Mexico business that included: functional requirements gathering, UAT acceptance criteria creation and IT test completion, and created Training Documentation for the business.
·Organized and facilitated SAP S4 TMA training workshops for the international team in Mexico, which included travel to Mexico and helping to train an entire team of people where English was not their first language.
·Started a project to rebuild and update all our Collibra databases so business teams could start using them on a more regular basis. o
·Led a project to build an in-house Post Event Analysis application, which included building a custom Power BI dashboard, that resulted in saving the company $580k annually.
·Continually looking at where we can enhance and improve both our applications and processes for our Sales Ops, Trade Ops and Foodservice Team while making sure to ensure to maintain the highest standard data quality.
·Member of the Agile Center of Excellence which created documentation and provides training for the entire company to implement an Agile style of working
·Utilized SQL and excel to run complex reports when the Sales or Trade Team would need and request them.
Lawson Products, Strategic Pricing Analyst (2018 – 2019)
·Collaborated with executive leadership, customers, and suppliers to ensure pricing accuracy
·Performs financial modeling and analysis to existing accounts and company pricing
·Prepares analyses, reports, charts, and graphs on a monthly basis, including ad hoc reports
·Creates new item pricing, ensuring compatibility with existing lines, profit margins, and market competitiveness
·Maintains current and historical pricing structure and pricing data
·Used Winshuttle and very large sets of data in excel to help keep the quality of data correct and upload and download the necessary information to compare pricing
LaSalle Network (Morton Salt), Procurement Data Analyst (2018 – 2018)
·Utilized SAP to run weekly open aged PO reports for all plants using excel, confirming delivery delays and providing enhanced analytics for planning team
·Analyzed current vendor pricing and researched other vendor to determine best value for determining future Outline Agreements
·Evaluated current year purchases related to vendor Outline Agreements, recommended and promoted cost saving adjustments for future Outline agreements
·Aligned Canadian business with US business by comparing units of measure issues, currency problems, as well as vendor cost
·Generated and compiled weekly open requisition and pending PO approval reports and distributed to plant buyers and regional managers
·Ensured all Maintenance department KPIs are accurate and relevant for weekly and monthly reporting
MarketSource Inc., Senior Team Lead (2015 – 2018)
·Directed staff of four by creating training and revising training documents and ensuring team is up to date on process improvements
·Received and processed new inbound inventory while maintaining relevant paperwork and inventory data in computer system
·Selected as Apple Master, Samsung Advocate, and Google Ambassador; became expert with all brands
·Recruited and interviewed potential new team members and developed individuals considered to be emerging leaders within the organization
·Communicated daily sales goals to team clearly and effectively, providing support as needed
·Top sales representative in district of over 75 employees, exceeded baseline in every sales category
Pactiv, Master Data Analyst (2015)
·Managed data integrity for 48 total plants, provided analysis on new and standard processes as well as root cause analysis on master data issues to check process amendment needs
·Supported on going SAP implementations and special requirements for go-live master data as requested
·Performed data audits on master data activities daily, weekly, monthly, and annually
·Built and maintained professional relationships with plant managers, routinely communicated issues and provided updates when necessary
AbbVie, Business Systems Lead (2014 – 2015)
·Lead analyst during implementation of CRM Worldlink application upgrade to incorporate Dangerous Goods Products; worked in tandem with FedEx on Dangerous Goods Shippers Declarations updated configuration tables, and tested data to ensure DOT compliance
·Liaison and business process expert to IT organizations; communicated business drivers to developments groups and ensured various data implementation phases succeeded
·First point of support for SCLogic, an application that channeled HR data to various departments related to employee moves or updates
·Established positive relationships between clients and IT organizations while providing effective communication channels
Barry Callebaut, Master Data Analyst (2010 – 2014)
·Executed creation and change process of material data related to material packaging, imports, raw materials, intermediates, and finished products
·Collaborated on optimization projects, standardizing internal process related to product data management and master data integration
·Completed multiple Mass Uploads in SAP to ensure data was accurate and consistent departmental needs
·Maintained complete creation rules files and work instructions ensuring company policies and procedures were relevant and correct
·Data quality expert – ran very large sets of data in excel in order to ensure 100% data quality
·Lead analyst during integration of Customer Master Data into Master Data Department, created and delivered training documentation and business process documentation
·Key analyst during SalesForce implementation into call center, provided testing and training to end-users
PepsiCo, SAP Supply Chain Analyst (2008 - 2010)
·Maintained 90% compliance on established processes and data accuracy transactions and 50% reduction of system interface errors
·Analyzed upcoming release changes and determined impact to existing users while providing support for previous releases
·Monitored and resolved errors and issues related to interfaces among all OM/Transportation/Warehouse applications and SAP; first point of contact for all shipment receipt issues in SAP
·Liaison to end-user, SAP technical support, and ETMS support to resolved inbound/outbound IDOC issues
·Modified and enhanced training materials for upcoming releases, facilitated appropriate re-training of staff
EDUCATION & SKILLS
Bachelor of Business Administration, William Penn University
Computer Skills: SAP, SAP ECC, SAP S4, SAP CRM, SAP BW, SAP TMA, SAP TPM, Workspace One, Siebel, Winshuttle, SalesForce, E-Maintenance, Business Warehouse, Microsoft Office Suite, Front Page