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Social Media Customer Service

Location:
Atlanta, GA
Posted:
December 04, 2024

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Resume:

Customer Service Professional

Saje

Lewis

Objectives

My objective is to positively impact an organization's customer experience.

I believe my technology skills, problem solving skills and passion for helping people can help an

organization reach its business goals.

Experience May 2021-Current

Administrative Customer Service Assistant - Parsons House Senior Living Duties include: Resident record keeping, database and financial systems entry, medical systems management, resident satisfaction/conflict management, organizational calendar management, resident activities coordination,

May 2022– August 2022

Social Media Copywriter, Social Media Content Creator, Graphic Designer Intern- Shawtime Media

Duties included: Site graphic design development. daily content posting across multiple social media platforms, user engagement management

November 2018- January 2019

Sales Associate-Macys

Duties include: Greeting and helping customers find products. Answering questions: and making recommendations based on customers' needs and wants. Processing payments: Inform customers about sales, promotions, and payment and exchange policies Preparing merchandise and handling complaints

June 2014 – June 2017

Administrative Assistant/Receptionist-Diversified Home Health Care Duties included: medical department receptionist, scheduling medical appointments, administrative document management, patient appointment scheduling and payment collection, Education

Prairie View A&M University

B.A., Mass Communication

August 2019 – Dec. 2022

Lone Star College: 2017- 19

Skills

Data analysis

Project management

Communication

Organization

Problem solving

Internships

HA SERVICES –

Administrative intern

May 2020-Sept. 2020

KIDS OF VALOR SCHOOL-

Pre-Kindergarten Teacher

March 2023-August 2023

Contact

9122 Kirkleigh Lane

Spring, Tx 77379

*******@*****.***

713-***-****



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