Virginia Slayden
Westland, MI *****
*****************@*****.***
Due to a very sudden loss of a loved one I have been out of the working field for awhile. I have taken the necessary time off for grieving, and I feel 100% confident to start my career. I appreciate your understanding I'm this matter.
I am a efficient and experienced professional with knowledge of document imaging, desktop technology and emerging technologies along with my 16-yr experience In the restaurant industry. My goal is to use my skills to successfully fill the position and create a team. I am highly motivated and detail-oriented; a professional with expertise in data analysis, project management and process improvement. I know that leading a team to success is the foundation for a thriving business. Adept at troubleshooting and resolving complex issues, I can say that I am qualified in many fields however, management in hospitality is my center. I am Skilled in developing and implementing innovative strategies to reduce costs and increase efficiency. I am a Reliable worker with excellent communication, time management, and computer skills. I am a driven woman with a desire to use analytical and problem-solving skills to meet necessary goals. As a Highly organized worker, I consider myself to exceed expectations. My strong points; Develop strategies, and provide solutions to complex problems. I can assure you the skills and knowledge I have gained throughout my work WILL contribute to team success. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. I am reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. I am also a very skilled worker in a heavy labor position. There is no job to complex for me, considering I take pride in my work.
I see myself as a ambitious individual with strong organizational and multitasking skills, as well as an aptitude for gaining seniority. I am always eager and ready to apply knowledge and skills to any challenge. Authorized to work in the US for any employer
Work Experience
Receiving Assistant Manager/Dock Coordinator
RESTAURANT DEPOT-Ypsilanti, MI
June 2023 to August 2023
• Managed and coordinated pallets and merchandise brought in through the receiving Dock
• Scanned, counted and entered merchandise into systems required; maintained inventory and necessary materials that were expected on arrival
• Loaded, broke down and block tagged pallets for the floor manager to inspect and load onto racks
• Maintained a positive work environment for employees in a high paced work station
• Lifted and stocked boxes weighing on average 60-90lbs
• Set up schedules for trucks to arrive with merchandise, maintaining a safe and secure time frame for employees to pace out their needs and lifting abilities
• Responsibility of Dairy, Meat and produce trucks on expected days of arrival
• Built and acquired strong and suitable lifting abilities during my shifts; worked along side floor management when truck orders were complete
• Recently left this job due to discrepancies.
Equipment Coordinator
B&W INTERSTATE-Taylor, MI
March 2023 to June 2023
• Developed pricing models based on current market trends for budgeting purposes.
• Set up and tested newly acquired equipment before distribution to users.
• Prepared documents such as invoices, manifests, bills of lading., as required by law.
• Set up vendors/service calls for trailers in need of repairs.
• Made sure FHWA/PM, FHWA, PM Inspections were set up when needed and insured they were passed.
• Organized and tracked all incoming shipments of new equipment.
• Inspected used equipment prior to purchase or rental to ensure quality standards were met.
• Negotiated contracts with vendors to obtain best prices for equipment purchases. Private Caregiver
WORK FROM HOME CARETAKER-Taylor, MI
March 2023 to March 2023
• Coordinated medical appointments, errands, and social events.
• Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
• Utilized problem-solving skills to develop individualized care plans tailored to the unique needs of each patient.
• Administered medications as prescribed by physician in accordance with accepted standards of practice.
• Provided emotional support and comfort to patients during difficult times.
• Performed daily activities such as bathing, grooming, dressing, feeding and transferring patients safely.
• Engaged in positive interactions with patients while providing encouragement for independence when appropriate.
• Provided attentive and compassionate care to elderly patients with physical disabilities, mental illness, and dementia.
General Manager
BIG BOY-Ypsilanti, MI
January 2017 to April 2021
• Coached and mentored new employees on company policies and procedures.
• Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
• Helped oversee the daily operations of the store, managing staff and inventory.
• Scheduled equipment cleanings, maintenance, and repairs and ordered new equipment and tools.
• Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations. • Developed and implemented effective customer service strategies to reduce wait times and improve customer satisfaction.
• Oversaw daily financial transactions and managed cash flow to suppport profitability.
• Tracked store inventories and replenished products according to demand.
• Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
• Implemented cost-saving measures that resulted in a XX% reduction in operational expenses
• Developed and implemented strategic plans to drive business growth and increase profitability
• Led a team of XX employees, providing guidance, training, and support to ensure high levels of productivity and performance
• Established strong relationships with key stakeholders such as suppliers, vendors, and customers to enhance business partnerships
• Analyzed market trends and competitor activities to identify opportunities for improvement and innovation
• Implemented effective marketing strategies that increased customer traffic by XX%
• Achieved sales targets consistently by implementing targeted promotions and upselling techniques
• Managed inventory levels to optimize stock availability while minimizing carrying costs
• Created employee schedules that ensured adequate staffing levels during peak hours while controlling labor costs
• Conducted regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback
• Developed training programs to enhance employee skills in areas such as customer service, product knowledge, and sales techniques
• Ensured compliance with health and safety regulations by conducting regular inspections and implementing corrective actions when necessary
• Resolved customer complaints promptly and effectively to maintain high levels of customer satisfaction
• Collaborated with the finance department on budgeting processes to achieve financial objectives
• Negotiated contracts with suppliers/vendors resulting in cost savings
• Improved employee retention rates through the implementation of employee engagement initiatives
• Streamlined workflow processes resulting in improved productivity Education
High School Diploma
Asher High School - Southgate, MI
June 2008
Skills
• Maintenance Tasks
• Fire Inspection Suppression
• Gear Distribution
• Patient-Handling Equipment
• Handheld Scanners
• Work Orders
• Instructing Users
• Equipment Maintenance
• OSHA Standards
• Customer Experience
• Timely Project Completion
• DOT Policies
• Advanced Troubleshooting
• Purchase Orders
• Production Goals
• Cost Estimates
• Special Requests
• Client Relationships References
• Senior Care
• Restaurant Management
• Dementia Care
• Produce Experience
• Contract Negotiation
• Management
• Budgeting
• Medication Administration
• Process Improvement
• Home Care
• Strategic Planning
• Project Management
• Assistant Manager Experience
• Recruiting
• Alzheimer's Care
• Caregiving
• Vital Signs
• Hospice Care
• Restaurant experience
• Employment & labor law
• Hospitality
• Serving
• Heavy lifting
• Hotel experience
• Upselling
• Bartending
• Warehouse management
• Pricing
• Property management
• Accounting
• Analysis skills
• Project management
• Interviewing
• Customer service
• Leadership
• Public relations
• Conflict management
• Cash handling
• Driving
• Guest services
• Supervising experience
• Financial management
• Mentoring
• Cooking
• Vital signs
• Proofreading
• QuickBooks
• Marketing
• Events management
• Business analysis
• Product demos
• Assembly
• Financial acumen
• Manufacturing
• Management reporting
• Sourcing
• EMR systems
• Team management
• Cash register
• Negotiation
• Telecommunication
• Front desk
• Credit analysis
• Sales
• Warehouse management system
• MRP
• Care plans
• Hoyer lift
• Memory care
• Cleaning
• Residential cleaning
• Heavy equipment operation
• Merchandising
• Yardi
• Barista experience
• Food handling
• Culinary experience
• Store management
• Retail math
• Communication skills
• B2B sales
• Floor care
• Food industry
• Organizational skills
• Retail sales
• Custodial experience
• Janitorial experience
• Computer skills
• Teaching
• Food safety
• POS
• Microsoft Office
• Microsoft Word
• Microsoft Outlook
• Microsoft Excel
• Office experience
• Time management
• Operations management
• Inside sales
• Conversion optimization
• Early childhood education
• CPT coding
• Discharge planning
• Classroom management
• Cold calling
• AI
• Canvassing
• Planograms
• iOS
• Kitchen experience
• Long term care
• Sanitation
• Warehouse experience
• Distribution center
• Precision measuring instruments
• CRM software
• Outbound calling
• English
• Multilingual
• Software troubleshooting
• Food service management
Certifications and Licenses
Driver's License
July 2023 to 2027
Bartender License
Food Handler Certification
CPR Certification
April 2023 to Present
First Aid Certification
ServSafe
Pallet Jack Certification
Forklift Certification