Multi-Line Appointment Scheduling
Resume:
MARLENE
CUEVAS
= *************@*****.***
Q Lynwood, CA 90262
SKILLS
+ Reception management
+ File organization
+ Multi-line phone operation
+ Appointment setting
+ Payment collection
+ Reception area maintenance
+ Document scanning and
digitization
+ Document management
+ Appointment scheduling
+ Calendar management
+ Scheduling appointments
EDUCATION
PROFESSIONAL SUMMARY
Adept at reception management and enhancing customer satisfaction,
leveraged my expertise in multi-line phone operation and interpersonal
skills at Chamber of Commerce at Highlands Ranch and Donuts.
Achieved excellent accuracy in transactions, contributing to a
welcoming and efficient environment. Excelled in document
management and appointment scheduling, driving improvements in
operational efficiency.
WORK HISTORY
Chamber of Commerce at Highlands Ranch - Receptionist
Administrator
Commerce, CA + 08/2020 - 05/2024
+ Answered incoming calls, directing clients to individuals addressing
specific needs.
+ Kept reception area clean and neat to give visitors positive first
impression.
+ Took delivery of packages and documents, applying appropriate
internal policies relating to chain of possession.
+ Greeted incoming visitors and customers professionally and provided
friendly, knowledgeable assistance.
+ Handled complaints and questions, and re-directed calls to other
team members.
+ Maintained a clean, organized, and welcoming reception area with
updated reading materials for visitors while monitoring security by
verifying visitor credentials and issuing visitor badges.
+ Collaborated with team members on various projects to achieve
department goals and improve overall efficiency.
+ Contributed to a positive work environment through excellent
interpersonal skills and genuine care for colleagues” needs or
concerns.
IDonuts - Cashier
Lynwood, CA + 05/2019 - 06/2020
+ Operated cash register for cash, check, and credit card transactions
with excellent accuracy levels.
+ Performed cash, card, and check transactions to complete customer
Purchases.
+ Handled multiple payment methods securely, minimizing
discrepancies and potential losses.
+ Enhanced customer satisfaction by providing efficient and accurate
cash transactions.
LANGUAGES
English Spanish
Full Professional
Contact this candidate