Personal Assistant Administrative
Resume:
Curriculum Vitea
Theresa Bothma
Cell : 072*******
Personal Information.
Name: Theresa
Surname: Bothma
Id Number: 840-***-**** 080
Postal Address: P. O. Box 1715
Emalahleni
1035
Physical Address: 171 Rockridge View
Cashan
Rustenburg
1035
Marital Status: Married
Language: Afrikaans
Fluent in English
Criminal Record : None
Driver’s License: Yes
Nationality: South African.
Dependents: 2
Contact Details: 072*******
Key Skills and Competence.
Excellent communication skills.
Excellent telephonic skills and client service
Good understanding of director level responsibility.
An excellent level of attention to detail.
Ability to prioritise workload in a demanding team environment.
Experience and knowledge of Microsoft Office,Google Sheets, NCH Suite, Expres Sribe PowerPoint, Pastel, Pastel payroll, Excel, Outlook, Midbase, Nas, ASC,CMS AMS, ZENDESK
Academic Qualifications
Matriculated in 2002 – General Hertzog High.
Damelin 2004 – Professional receptionist and personal assistant.
Personal Summary.
A highly motivated and confidant individual with exceptional multi-tasking and organizational skills. Able to exhibit confidentiality, discretion, tact, diplomacy and professionalism when dealing with directors and senior members. Possessing a proven ability to help managers to make best use of their time by dealing with their secretarial and administrative tasks
Work Experience
8 Till Late Supermarket
Cashier & Administrative Assistant 2002 – 2003
Duties
Merchandising and attending to customers on a daily basis.
Working as part of the team and supporting the office manager.
Responsible for the day to day tasks and administrative duties of the office.
Invico Environmental pumps and mining supplies.
Receptionist and office assistant 2003 – 2005
Duties
Meeting and greeting clients and visitors to the office
Handling incoming and outgoing calls correspondence and filling.
Monitoring inventory
Providing secretarial services such as minute taking and diary management.
Handling requests for information and data
Circulating Documents via post and email
Scanning and copying document.
Raising purchase orders and chasing outstanding accounts.
Recording. Compiling, transcribing and distributing the minutes of meetings.
Invico Environmental pumps and mining Supplies
Personal Assistant 2005 – 2009
Duties
Personal assistant to 4 managing directors.
Providing general and secretarial support to senior management.
Organising external and internal meeting and attending and taking minutes.
Making appointments and arranging travel and accommodation.
Raising purchase orders.
Carrying out routine administrative duties.
Writing, reporting and briefing papers, and making presentations.
Dealing with incoming emails faxes and post.
Producing board meeting papers agendas, and facilities for meetings.
Responsible for stationary acquisition.
Emalahleni Local Municipality
Data Base Controller. 2015
Duties.
Establish new Data Base System for Building control on all illegal building fines
Issue Notices and fines
Obtain Court orders for demolishing
Control Database System
Arrange transport, Security and legal/Sheriff support on day of demolishing
Executing and completing all demolishing of illegal buildings
General admin duties and office support
Personal Assistant to Mr Tenner.
Making appointments and sorting emails and post.
Finovest Accountants ( Tango Sun Trust )
Rental Agent / Administrative assistant. 2021 – 2022
Duties
• Handling of new rental agreements and basic rental calculations
• Handling and paying of utilities bill s for all 250 owned units.
• Maintenance management for all units
• Ingoing / Outgoing inspections for all units
• General Admin and office support
• Handling of all incoming mail and post.
• Handling of land evaluation of all properties.
• Debtors control for all rental units
• Complaints and enquiry control.
• Generate information and documents for both internal and external use.
• Problem Solving abilities
EDG Technical Rustenburg ( 2022 – 2023 )
Duties
Management of Admin office for EDG Technical
Diary management.
Handling complaint and enquiry control
Maintenance planning.
Parts management.
Project management.
Debtors control.
Creditors Control.
Problem Solving Abilities.
All admin responsibilities. ( RFQ, Quotes, Purchase orders, Invoicing)
Personnel management.
Knowledge of IQ Retail.
Workshop administration and planning.
Metro Fibre Networx ( March 2023 – Current)
Duties
Knowledge of Midbase, Tyntec, AMS, ACS, CMS, NAS, Zendesk.
Handling and meeting timeline / deadline on customer service responsibilities.
Consulting with 3rd parties engaged with the company to ensure service is provided on
seamless manner.
Providing service delivery with high standard professionalism and consistency to customers
Diary management.
Problem Solving Abilities.
All admin responsibilities.
Logging and following up on tickets for clients ( Zendesk and Midbase )
Doing troubleshooting for clients and assisting in accordance to their problems.
• Complaints and enquiry control.
Call centre agent – Customer care responsibilities.
Assisting with customer care on WhatsApp channel ( Tyntec and support emails )
References
Mr JPA Tenner ( Emalahleni Local Municipality )
2016 – 2019
Self employed.
2021 June – 2022
Jenny Venter
2022 – 2023
Kevin Claassen
2023 – Current
Setsile Maake
Grant Du Plooy
Areas of expertise
Data Entry Specialist
Transcriber – Audio / Data
Administration
Secretarial duties
Finance administration
Document Management
Diary Management
Time Management
Workshop Admin and planning
Customer care service.
Professional Skills
Punctual and reliable
Organising
Excellent Memory
Remain calm under pressure.
Contact this candidate