Service Representative Customer

Cynthia Saiz

************@******.*** 479-***-****

Waldron, Ar 72926

Professional summary

Passionate and driven individual with a knack for problem-solving. Experienced in project management, strong communication skills, and a creative mindset. Thrives in collaborative environments and loves taking on new challenges.

Skills

• customer engagement

• Communication skills

• Restaurant experience

• Time management

• Computer literacy

• Leadership

• Guest services

Work history

Customer service representative Concentrix - Little Rock, Ar, USA 11/2023 - 03/2024

• Handled customer inquires, answered questions, and resolved problems in a timely manner.

• Kept accurate records of all interactions, including customers names, address, phone number, credit card information, and product sales.

• Creates a new customer data base by entering customers information into a database.

Cashier Walmart - Fort Smith, AR

06/2023 - 10/2023

• Greeted customers entering the store and responded promptly to the customers needs.

• Welcomed customers and helped determine their needs.

• Work flexible schedule and extra shifts to meet business needs.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

• Helped customers purchase, locate items, and join rewards programs.

• Assisted customers with returns,refunds, and resolving transactions issues.

• Stocked, tagged, and displayed merchandise as required.

Receptionist GMC dealership - Fort Smith

11/2022 - 05/2023

• greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

• Conformed appointments,communicated with clients, and updated clients records.

• Answered phone promptly and directed incoming calls to correct offices.

• Kept reception area clean and neat to give visitors positive first impression.

Cashier Harps grocery store - Waldron

06/2022 - 10/2022

• Greeted customers entering the store and responded promptly to the customers needs.

• Welcomed customers and helped determine their needs.

• Work flexible schedule and extra shifts to meet business needs.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Food Server sonic - Booneville, AR

07/2021 - 04/2022

• Greeted guest in a friendly and welcoming manner.

• Took orders from customers accurately and delivered to kitchen staff promptly.

• Brought food and beverages to customers in a timely manner.

• Ensured that all food safety guidelines lines were followed at all times.

• Followed proper cash handling procedures when accepting payment from customers.

• Preformed opening and closing duties such as counting money in register drawers or restocking supplies.

Education

Arkansas state university - Jonesboro, AR

Diagnostic medical imaging

Volunteered on a monthly basis to organize the products at the local pantry on campus.

Waldron high school - Waldron, AR

High school diploma

Certifications

Division of career and technical education certificate in medical professions

Contact this candidate