Data Entry Customer Service

TRISHA LAMBERT

Lubbock, TX ***** 806-***-**** ********.*****@*****.*** WWW: Bold Profile

Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Proficient and caring nursing team member offering outstanding patient- facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

• Keyword Research • CRM Management

• Conversion Optimization • Customer Acquisition

• Accuracy and Attention to Detail • Fast Typing Speed

• File Management • Office Administration

• Patient Care • Vital signs monitoring

• Compassion and Empathy • Basic Life Support

• Customer Service

Affiliate Marketer, 02/2024 - 09/2024

Ecommerce Business – Lubbock, TX

Built strong relationships with industry influencers through networking and collaboration, leading to mutually beneficial partnerships.

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• Conducted thorough market research to identify new niches and potential affiliates for business expansion. Implemented A/B testing methodologies to refine campaign messaging, targeting, and creative elements for improved results.

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Developed detailed reports highlighting affiliate marketing performance metrics to share with senior leadership, demonstrating the value of this channel in driving company growth.

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Data Entry Clerk, 08/2023 - 01/2024

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

PREIMINATE SOULATIONS – Dallas, TX

• Completed data entry tasks with accuracy and efficiency.

• Followed established procedures to enter and process data correctly.

• Organized, sorted, and checked input data against original documents.

• Scanned documents and saved in database to keep records of essential organizational information. CNA, 08/2021 - 01/2022

ROCKHAVEN NURSING HOME – Nacogdoches, TX

• Assisted patients with daily living activities, promoting independence and dignity.

• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

• Enhanced patient satisfaction by providing compassionate and attentive care. SALES /Customer Service Representative, 03/1997 - 07/2002 MEIJERS – Charlotte, MI

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

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• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

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• Responded to customer requests for products, services, and company information. CNA CERTIFICATION: NURSING, 05/2019

US CAREER INSTUTATION - ONLINE

No Degree: Nursing, 08/2018

Daytona State College - Daytona Beach, FL

High School Diploma: 06/1999

MAPLE VALLEY JR-SR HIGH - Vermontville, MI

• First Aid Certification - American Red Cross or American Heart Association.

• Certified Nursing Assistant (CNA) - State Boards of Nursing.

• Advanced Cardiovascular Life Support (ACLS) - American Heart Association. EDUCATION

CERTIFICATIONS

Contact this candidate