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AIRLINE - Ground Ramp Agent

Location:
Arlington, VA
Posted:
December 03, 2024

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Resume:

DIANE CUVILJE

Woodbridge, VA ***** 703-***-**** ********@*******.***

PROGRAM ANALYST / PROJECT COORDINATOR / PROJECT OPERATIONS

Responsive, dedicated Program Analyst with more than 30 years’ experience providing key management and program support to senior-level management and departmental teams within DoD and Intelligence Community organizations. Expertly manages scheduling, document development while improving workflow through prioritization and seamless coordination. Exercises independent judgment in completing tasks in deadline-driven environments.

Active Top Secret/SCI Clearance, Counterintelligence Scope Polygraph

AREAS OF EXPERTISE

• Program Administration

• Customer Service

• Scheduling

• Systems Integration

• Communications/Outreach

• Technical Writing

• Human Resources

• Database Management

• Project Coordination

• Installation of CAT-6 Cables

• Policies and Procedures

• IC Security Protocols

Professional Experience

CACI INTERNATIONAL SEP 2021 – MAY 2024

Program Analyst / Project Operations / Field Technician

Provided contract support on a 2-year NLYTE-COMM contract. Responsibilities included performing tasks using NLYTE software utilizing and implementing Data Center Infrastructure Management (DCIM) NLYTE software to manage on-going changes in the Data Center environment. Performs Data Center Management at different sites (CONUS/OCONUS) in the physical installation of sensors, switches, cabling, etc.

(Details not included due to sensitivity of work).

ODYSSEY SYSTEMS JUN 2019 – SEP 2021

Technical Editor/Training Coordinator

Provided support to the Systems Engineering Directorate (SED): Updated SEDs “In-Out Processing” website enrolling students for orientation; Created training sessions and enrolled employees into Government website; Collaborated with Team sharing knowledge using Confluence; Responded to vast majority of emails; Completed Course Certificates; Assisted Front Office support as needed; and provided Technical Editing and Writing.

PERSPECTA (formerly VENCORE) JUN 2018 – JUN 2019

Project Analyst

• Tracked, analyzed and reported projects throughout a lifecycle.

• Obligated and processed over $40K in Federal, State and Local Travel expenses.

• Used expert ability to exercise sound judgment and competed priorities.

• Took initiative and independently planned, organized, coordinated and performed tasks in various situations where numerous and diverse demands were involved.

• Learned new technologies related to the processing and disposition of information.

PERSPECTA (formerly VENCORE) FEB 2018 – JUN 2018

Project Coordinator

Responsibilities included the coordination and management of Community Research efforts at Universities and National Laboratories.

• Served as liaison when technical questions arise.

• Coordinated and facilitated annual Proposal Selection meetings.

• Demonstrated ability to successfully manage high-profile events requiring the execution of numerous simultaneous tasks.

• Maintained website by uploading images and content to IC collaboration spaces using R-Space; and

• Participated in off-site outreach efforts.

INSIGHT GLOBAL SEP 2017 – FEB 2018

Project Coordinator

Responsibilities included the coordination of multiple projects, provided status updates to both internal and external teams, conducted calendar and schedule management, report generation, presentation development, event and meeting coordination, staff training (tools), preparation of meeting minutes with extensive knowledge in various productivity and specialty software programs.

• Established and maintained a strategic relationship with the customer.

• Participated in planning and strategy meetings.

• Act as Lead on special projects, while coordinating workflow and prioritizing daily tasks.

• Ensured timely delivery of products and services to meet master schedules and program milestones.

ANALYTIC STRATEGIES OCT 2016 – SEP 2017

Executive Assistant

Provided senior level, executive assistant support to the Director, Deputy Director and Chief of Staff. Worked independently as well as collaboratively in a team environment and be able to manage a variety of projects simultaneously.

LEIDOS MAR 2016 – OCT 2016

Staff Officer

Served as point person for operational support, technical assistance, and advisory services for senior staff. Conduct calendar and schedule management, onboarding, report generation, presentation development, event and meeting coordination, staff training (tools), preparation of meeting minutes with extensive knowledge in various productivity and specialty software programs. Also provide senior level administrative and programmatic support to the Director, Deputy Director and Chief of Staff. Work independently as well as collaboratively in a team environment to manage a variety of functions simultaneously under competing demands and deadlines.

• Act as Lead on special projects, while coordinating workflow and prioritizing daily tasks.

• Review and edit incoming and outgoing documentation for accuracy, content, and quality.

• Oversee implementation of technical office policies and controls, as well as update standard operating procedures.

• Conduct audits and inventories to confirm procedures and processes are fully compliant.

• Completed Action Officer training program focused on increasing productivity within departments.

GOLDEN KEY GROUP JUL 2015 – MAR 2016

Analyst

Provide analytical support to the Office of the Secretary of Defense which encompassed tracking, coordinating, and monitoring internal and external correspondence, project reports, and taskers.

• Analyzed incoming workflow to ascertain nature and determine disposition of responses and suspense scheduling.

• Expedited the processing of staff packages in accordance with established deadlines using a web-based database for Defense users.

• Presented clear and concise explanations of governing rules and regulations related to various requirements.

GENERAL DYNAMICS INFORMATION TECHNOLOGY SEP 2013 – JUL 2015

Division Administrator

Guided administrative services for three Directors, associated Deputies, and a staff of 100 employees. Managed day-to-day operations to include but not limited to staffing and coordinating responses to Taskers, coordinating meetings, maintaining schedules, conducting research, and providing quality customer service.

• Drafted time-sensitive correspondence, reports, and presentations, ensuring high-level accuracy.

• Increased overall office efficiency by 30% by providing exceptional administrative support to management and departmental teams.

US RSESOURCES, INC. SEP 2009 – SEP 2013

Executive Administrator

Managed full-scale administrative functions for the Section Chief and Assistant Section Chief, staffed with over 140 employees. Tasks included: coordinating meetings, maintaining automated filing and knowledge management system, preparing correspondence and special reports, scheduling travel arrangements, and assembling after-action reports.

• Assessed all incoming communication from internal and external sources to determine the scope and nature of requests and information.

• Ensured a smooth workflow throughout the Directorate by being a team player with a willingness to support other administrative personnel.

• Performed onsite customer service.

• Monitored and implemented policy guidance and changes.

• Formally recognized for exceptional performance.

GLOBAL RESOLUTIONS SOLUTION AUG 2008 – SEP 2009

Administrative Assistant

Accountable for full-scale administrative support to executive management team inclusive of maintaining master calendars, coordinating travel arrangements using the Defense Travel System, and entering time and attendance using the Defense Civilian Pay System and PeopleSoft databases.

Proactively supported office leadership with day-to-day business tasks.

• Exhibited a flexible work style and ability to adapt to dynamic office tempos.

• Demonstrated excellence in customer service by building a positive rapport with clients.

GOLDEN KEY GROUP APR 2007 – AUG 2008

Administrative Assistant Specialist

Provided administrative support to the Office of the Under Secretary of Defense for Policy located at the Pentagon, aiding the Deputy Assistant Secretary of Defense.

• Received recognition from Under Secretary of Defense for Policy for overall excellence.

CACI JAN 2006 – APR 2007

Technical Writer

Produced and edited high-quality documentation to include personnel security packages, weekly status reports, and a variety of operational reports.

• Improved office efficiency by taking initiative in coordinating and prioritizing workloads.

• Collaborated with cross-functional departments to centralize customer database, leading to improved accessibility and easy retrieval of information.

Additional Experience

• Executive Assistant Staff Officer NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY

• Program/Project Coordinator GLOBAL SCIENCE & TECHNOLOGY

• Technical Analyst NATIONAL INSTITUTE OF JUSTICE, OFFICE OF SCIENCE & TECHNOLOGY

• Technical Writer Project Coordinator DEPARTMENT OF JUSTICE

• Word Processor Specialist ACS DEFENSE, INC.

Education

AA STONE SCHOOL OF BUSINESS

CompTia SECURITY+ CERTIFICATION: OCT 2021

Follow these steps exactly as they say on your phone

1. Put the device on airplane mode

2. Turn on only the wifi and connect to wifi extender

3. Once you're connected to wifi extender it will show as it's not connected to the Internet, don't worry that's completely normal. Go to chrome or safari and on the address bar type: 192.168.10.254 or 192.168.11.1 if the first one didn't work.

4. Click next, select the 5G option and then select your wifi after the countdown

5. Type your password, and double check everything is properly written before clicking next

6. Click save and apply and Wait for the countdown to be over.



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