Customer Service Supply Chain

MADISON JONES

*******.*.******@*****.*** 914-***-**** Eastchester, NY 10709

Summary

Self-motivated fashion professional with proven leadership and communication skills. Skilled in problem-solving and thriving in team-oriented, fast-paced environments. Experienced in curating visual displays and developing effective marketing strategies. Passionate about blending creativity and fashion knowledge to drive business growth and deliver memorable brand experiences. Education

Sacred Heart University Fairfield, CT

Bachelor of Science:Fashion Marketing & Merchandising Minor:Supply Chain Management

Skills

● Visual Merchandising

● Time Management

● Microsoft Office

● Inventory Management

● Customer Service

● Google Workspace

Experience

Assistant Business Manager Madison’s Niche - RyeBrook, NY 06/2024-Present

· Proficiently maintains accurate inventory records and optimizing stock levels to meet customer demand

· Developed visually engaging store layouts and displays, strategically arranging merchandise to emphasize key products

· Successfully orchestrated and managed promotional events, pioneering new revenue streams Key holder Madison’s Niche - RyeBrook, NY 03/2024-0/6/2024

· Ability to prioritize tasks efficiently and manage time efficiently in a fast-paced environment

· Executes opening and closing procedures, including securing premises and handling cash deposits

· Provided exceptional customer service, addressed customer inquiries and concerns Boutique Operations Coordinator Cutely Covered - Eastchester, NY 08/2023– 03/2024

· Conducted regular inventory audits to ensure accuracy

· Collaborated with colleagues to execute visual merchandising initiatives, enhancing the overall boutique aesthetic

· Implemented streamlined inventory organization protocols to significantly enhance order fulfillment efficiency Sales Associate Apricot Lane Boutique - Fairfield,CT 04/2022 - 08/2022

· Utilized customer service skills through addressing inquiries, resolving issues, and ensuring overall customer satisfaction

· Stocked, replenished, and performed an inventory of merchandise

· Assisted customers with product selection, offered styling advice, and resolved inquiries Sales Associate Victoria's Secret - Trumbull, CT 06/2021 - 08/2021

· Conducted cash and credit card transactions for customer purchases and returns

· Efficiently stocked and arranged new items on the sales floor, maintaining optimal presentation and accessibility

· Maintained store appearance and merchandise presentation to uphold brand standards Activities

· D1 Cheerleader, 2019-2023, Captain 2022-2023

· Student-Athlete Advisory Committee, 2022-2023

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