CELIN PETER GALANT
FACILITIES / OPERATIONS/ PROJECT MANAGER
Disciplines and expertise in:
-Facilities Management
-Contract Management
-Operations Management
-Project Management
-Executive Report Writing
EDUCATION
Commercial Advancement Training Jan 2008 - Dec 2010
Diploma: Business Administration (NQF L5)
Maitland High School Jan 2000 – Dec 2000
Grade 11
Academy of York Aug 2022- Current
Project and Facilities Management (NQF L4)
Revo Properties
Property inspectors Coordnator
Part time
Home and property inspectors may perform some or all of the following duties: Inspect new or resale homes on behalf of clients, make assessments and provide reports on the physical condition of property. Inspect and conduct basic testing of existing electrical or plumbing installations.
Reason for leaving: Looking fo stable working environment.
Kai Transcriptionist
High-end Medical transcriptons
Cape town
Listen and transcribe medical consltantions for UK and USA medial teams.
Reason for leaving: better job prosects
OMG Center (UK)
Operations/ Project Director: Remote Work Contract
Cape Town (Online) 18 October 2022- January 2023
As the Operations Director at The OMG Center, our digital agency coaching company, I am responsible for overseeing and managing the day-to-day operations of the company. With over 17 years of experience in project management and team leadership, I am skilled at ensuring that all of our projects run smoothly and efficiently.
Digital Marketing Manager
-Ensure that all digital platforms are attended to and services
-Ensure that posts are done in a timeous manner
-Ensure that schedules are updated daily
-Ensure that all customer service queries are attended to.
-Daily Scrum meetings
SEO
-Ensure that client reports and queries are attended to
-Ensure that website Audits are trolled and reported against
-Monthly client meetings attended and delivery reports sent to client in a timeous manner
-Daily Scrum Meetings attended and one on one meetings
-Ensure that SEO follows schedules and updated daily.
Worked closely with the Owner to ensure success of the Project and ensure that his deliverables are met by staff and ensure client satisfaction.
Reason For Leaving: Contract Ended
AFRIMOBILITY SOLUTIONS
Contract Manager for the Department of Health (School Health Project)
Western Cape and Eastern Cape 01 Jun 2021- August 2021
The contract being managed is between Afrimobility Solutions and with the Western Cape Department of Health, this position
ensures that a Contract is adhered to and that the drivers of the mobile schools Health vehicles arrives on site on time with all the relevant equipment needed for their daily operations.
The contract deliverable that is overseen by the district coordinators of each district which has their deliverables that staff has to comply with, and Project Manager needs to ensure that all relevant mandates are adhered to daily and reported against monthly for management in the management reports.
Afrimobility Solutions provides the following service and manufacture vehicles for schools health for the Department of Health that does the following: Optometrist, Dentistry and general GP checkups for the general health of the children in the rural area.
Roles and Responsibilities:
Contracts and Project management
Contract Deliverable and agreed upon scope with Department of Health for both Eastern Cape and Western Cape,
Fleet and Risk mitigation on all vehicles to ensure no downtime is experienced at any site for any reason and if need contact the relevant coordinator 2 hours prior to starting operation to inform them of difficulty experienced and what I will do to rectify and replace Vehicle where needed.
Retain the status Quo between Afrimobility solutions and maintain a relationship between the Department of Health and Afrimobility Services by providing a Customer Relationship Management report which is due monthly to exco and to the exco team managing the school rural health departments.
Waste Management of medical waste at the specified medical area’s for disposal
Operations Management
Reports writing for The Department of Health regarding Maintenance downtime for the month and the planning regarding the most optimized Route planning to proof we have attempted to safe money for the client
Project Manager direct link for the Client (DOH) and AMS (Afrimobility Solutions) as the Client Liaison on the projects.
Helpdesk operator and ticket logger for the project for Afrimobility Solution and DOH Districts into the Executive members of staff for both AMS and DOH
Fleet Management
Ensures that vehicles are serviced maintained for all the fleet and medical equipment
Ensure tracking is done with management of fuel and investigate overfilling ect.
Router optimization and route planning to optimized service delivery across the contract
Ensure all operators are aware of the contract deliverables and their roles and responsible
Reason for leaving: Retrenched
IYEZA HEALTH
National Operations and Supply Chain Manager 02 Dec 2019- 31 Dec 2020
Responsible to provide Human resources, Rostering, Policies and Procedure, Client Contract Management, SLA agreements and MOU negotiations and Operations/ Infrastructure (office moves, warehousing, assets, cleaning and OHS) Management across departments and locations and standardizing the operations and procedures across all departments, implementing a standardized Policies and procedures to standardize workflows and process.
Roles and Responsibilities:
Human Resources Management
function by creating Job descriptions for all staff and providing staff with Contacts and lastly Develop KPI’s for all staff employed under Iyeza Health to be measured against for bonuses.
Create Policies and Procedures based on their current way of work and streamline processes to create a workflow that’s streamlined and easy for manage and follow by staff and their communication channels.
Project Management with The DOH and Iyeza health and pharmacy council by negotiating SLA’s, MOU and contracts for Clicks and Dischem and understanding the requirements of the relevant clients’ requirements vs what we can actually be done.
I had to ensure monthly management reports were submitted and preventative fleet management and costing was adhered to and had to ensure that contract and client satisfaction was always in the adhered to and Client reports and management presentation reports was done monthly with all Key performance areas of the report was covered in the reports and cost cutting was done and that we offered the best service rendered to the client. Create standard reports based on the managed reports for all SLA, contracts and legacy contracts across departments.
Create interlinking workflows to speak to SLA of clients across all departments
Legacy clients update and talks on new contracts ect. and MOU to further the contacts for the origination.
Operations Management (Contracts management)
Courier service and Clinical teams across south Africa for both Clicks and Dischem that covered training and reporting and client services.
Preventive maintenance and planning to assist with courier drivers and courier services and reports and fleet management and route optimization for world class delivery service our clients by ensuring the best service delivery we can offer.
Create reports for management for report back to executives on Asset allocations and depreciation, contact management and performance reports based on the contract deliverables and IT assistance to all clients with Iyeza’s application for courier services and delivery app and Clicks and Dischem registration process and numbers registered per week and monthly.
Asset management of the warehouse and stocktaking and ensuring that order are fulfilled. Ensuring stock shortages
Facilities/ Infrastructure Management (Soft services)
All new offices by ensuring cleaning contracts and Building leases are negotiated and security and OHS is in place and adhered to and offer training for all new starters of the organization.
The Rollout planning and roll out schedules for all new offices and Training management and training plan was created to make teams aware of their roles and responsibilities. Designed and implemented a warehouse process and policy to ensure no shortages occur and all incoming parcels and outgoing parcels are recorded for reporting purposes and stocktaking is done weekly.
Waste disposal
Contract to collect and dispose of medical waste and confidential documents
Fleet/ Logistics Management
Ensures that all delivery services routes and optimized to safe the company fuel and optimizing to the best coverage for delivery with the best end result in mind and ensuring that wear and tear and fuel cost remail low overall
Management Reporting on fuel spends and wear and tear and coverage for the month.
Reason for leaving: Contract Ended.
ST LUKE’S COMBINED HOSPICES
Head of Department: Support Services Oct 2018 - Nov 2019
Responsible for the overall planning, organization, management and coordination of functions such as Operations (inclusive of Procurement & Fleet Management cleaning, hygiene, CCTV, Office Automation, Security contracts and management of teams), Information Services (IT), Donor Care, E-Health and Marketing and Events for the organization as to maximize the efficacy of the processes within the organization. The incumbent will lead the strategic direction of the identified areas in conjunction with the CEO.
Roles and Responsibilities:
Facilities Management: Soft Service
• Provide Strategic Support Service to the CEO to ensure efficacy of processes and alignment with organizational goals
• Develop and implement Support Services plans and processes for security, contract, office automation, hygiene waste management, fleet, fundraising, tracking ect.
Report on monthly spend to the executive and board and daily meetings with the CEO regarding the department’s performance and fundraising stats daily
Finance Management: (Budgeting Forecasting and Profit and loss)
• Manage, plan and forecast related budgets and develop, implement and submit related reports within required timeframes and standards
• Develop and implement policies and procedures for areas of accountability based on a Strictly budgets.
• Create, maintain and enhance relationships with stakeholders Contracts and Assets for all departments and vehicles and tracking and negotiate the best deals on the contract costing to safe the company money.
• Ongoing development review and testing, contract, client, service management, and improvement of the maintenance of internal operational controls and procedures for hygiene contracts and
• Manage and lead the team to develop hi-performing employees by aligning to the organizations vision, values and culture
• Perform other duties, as and when so requested, in support of team goals.
Waste Management contracts agreement management and disposal and documented proof of destruction for filing and record purposes of medical waste and medicines
Management Reports
Compiling of monthly statistical reports to the CEO and executive and board of directors monthly and presentation of budgets annually for the year on preventative maintenance and contracts, SLA, MOU performances and finances.
Reason for leaving: Work closer to home.
SAOTA
Facilities Manager Jan 2018 - Sept 2018
My responsibilities was for the overall effectiveness and smooth running of the Facilities department for the studios for Architects, interior designers, shop and 6 properties with tenants. I was responsible for the planning, directing, delegating, and overseeing of building operations and related services to all properties the buildings and security and cleaning and concierge services .
Roles and Responsivities:
Statutory, Hygiene & Disaster Risk Management
• Manage OHS and Risk Assessments for all the departments on all floors with the contracted cleaning companies supervisor and staff and negotiating of contract agreements for a better rate on contracts for Cleaning, Airconditioning, Security, canteen caterers, ect
• Ensure compliance with relevant legislation and standards.
• Develop and upkeep of Business Continuity Planning (e.g. disaster recovery and emergency procedures)
• Respond appropriately to emergencies or urgent issues as they arise, investigate the causes and implement procedures for prevention in the future.
• Schedule Industrial hygiene cleaning, including indoor air quality testing, contracted Supercare to manage and deliver plants for the office and water weekly and implement all hygiene products in the bathrooms and kitchens.
• Ensure hygiene, cleaning and horticultural plants was seen to by the contracted teams and controls was put in place to manage the organizations soft services including the Aircon servicing and cleaning daily.
• Program periodic Statutory Testing and Inspections of soft services delivery and monthly customer feedback and reports was produced, and plans implemented to ensure we keep all departments happy.
Security, Communication Devices and Access Control thought out the building are in working order and that staff can work without any disturbances.
• Ensure sound security and access control systems, security cameras and time (HR) management control device are in place. Liaison with external security company to ensure relevant/ up to date equipment meets the needs of the company
• Implement and oversee maintenance of telecommunications, including telephones, mobile phones, television/ DSTV licenses and contracts, photocopiers and maintenance of Air conditioners and plumbing and electrical, cleaning horticultural and quarterly deep office cleaning thought the company.
Document waste disposal is done weekly or monthly as the need arose.
Canteen Management
Assisted with the building and installation of Aircons and IT capabilities and electrical installations to the wall and to the tables
Procured countertop dishwashers and Hob and stoves microwave etc.
Ensured that all the cleaning contracts and Aircon contracts and CCTV and DSTV and electrical and warrantees are kept and recorded.
Recruitment of canteen staff and created policy and procedure as to what is done where and how and a roster for cleaning.
Ensure that company received Fresh fruit daily and Flowers and gardening and window cleaning is done weekly.
Caterers are informed of the weekly menu for food delivery for staff and that have sufficient totals as per the menue selection made by the executives
Waste disposal is done after every event
Property Management
• Attending Community meetings / forums as or when needed
Maintenance, Equipment, Building, Office and Space Management
•General upkeep, cleaning and maintenance of building and grounds
• Inspection of structure of building and determining if repairs are needed
• Design, manage and direct effective and attainable work programs for
• The maintenance and cleaning of buildings, plumbing systems (including grey water), and electrical systems, alarm systems, landscaping, and parking areas etc.
• Both internal, whether new installation or reorganizing current space and external minor works, through the senior architects.
• Transport, disposal of sensitive documentation, or relocate office equipment and furniture
• Waste Management and recycling contracts and confirmed disposal documents are filed and recorded.
• Annual maintenance schedule annually prepared and costed.
• Maintenance and cleaning interior and exterior of the buildings
• Design preventive, predictive and corrective maintenance and cleaning programs (including but not limited to Fire protection systems and lifting equipment) and manage execution.
• Manages equipment maintenance servicing and maintenance where needed
• Research and purchasing of new office equipment to enhance the office space and create and green office environment
• Maintain supplier / sub-contract relationships and negotiate the best deals with them to ensure that we always get the best deals.
• Select, acquire, purchase and program installation of furniture and non-IT equipment for staff
• Liaise with local authority / council municipalities as needed
Assisted with their state-of-the-art canteen implemented and managed the canteen the equipment including dishwashers, microwaves, hob and oven, cutlery and crockery the DSTV contract and the management of the 200inch Tv and fridges etc. with its warrantees and lists of when that expire
Implemented a cleaning and reminder schedules for teams to manage and operate in the canteen daily with the ordering of fresh fruit and meals for the departments and training for all cleaners to use the coffee machines and produce coffee shop quality coffee. Cleaning after every event and floors, tables and dishes are cleaned daily and windows cleaning weekly and feedback form was placed for staff to indicate what they like what they don’t and what we can improve on.
Body Corporate
• Attend and participation in AGM meetings
• Assist BC managing agent regarding budgetary detail to maintain common areas and building structure. i.e. ensure roofs and elevators have updated inspections done by qualified companies or persons.
• Manage stocks process with canteen staff and order where needed
• All tenant liaison
Financial
• Set up & manage budget and ensure expenditure records are up to date
• Prepare work scopes for contracted maintenance activities and contingency items
• Analyze comparative costs provided for required goods or services and implement necessary changes to achieve maximum value for money
• Liaise with insurance companies where required
Staff Management
• Manage, coach and appraise employees within the team at performance reviews
• Coordinate and lead one or more teams to cover various areas of responsibility
• Provide training to one or more team members to improve skills. Advise HR if further external training may be needed
• Report of all staff Matters HR, disciplinary, ect to management and HR
General and Administration
• Oversee Staff on-boarding & off-boarding team to ensure tags, access codes, desk set up, seating and stationery is provided.
• Manage and implement efficient procurement processes
• Monthly management reporting, Board reports and quarterly articles
• Prepare and present information concerning operational effectiveness and service levels to upper management and elected officials
• Filing, sorting and retrieval of all incoming documentation (both hard copy and electronic)
• Create formats for various databases, forms and procedures required by the Facilities Department
• Various other related duties as required
Waste disposal
Ensures that the companies confidential documents and shredded and certificate provided for destruction
Reason for leaving: Received an offer of employment from St Luke’s Combined Hospices
KHETH'IMPILO Aids free living
National Fixed Assets and Vehicle Management Apr 2016 - Jan 2018
Responsible was to ensure that all offices Policies, processes and assets are maintained, and the support services required to all districts employees are Operating in an efficient friendly environment. This includes but is not limited to meeting the requirements in respect of reception services, tea / coffee, ablution facilities, cleaning contracts, Horticultural plant management, stationary, HVAC and Asset management, Project management, electrical, construction installation and refurbishments, OHS, Cleaning, Hygiene products for all ablution and kitchen areas of all sites (35), inspections, technical drawing interpretations and maintenance of all soft services within all 35 sites in and around south Africa, Burundi, DRC, Zimbabwe, Nigeria.
Roles and Responsibilities:
Asset Management
Strategic procurement of Asset and the management thereof. All Purchased assets and keeping accurate record of their storage and movement
Fleet Management
Procurement and maintenance of company vehicles required
Contracts Management
High attention to detail for all items procured and leased and contracts managed and SLA, MOU’s undertaken, contracts end dates and negotiations for cleaning, security, OHS, office equipment maintenance and servicing and Exceedingly well-organized reports for the monthly stats of all sites and fleet and their performance.
Ability to work in with administrative challenges of supporting an office of diverse people
Proven ability to work effectively under pressure and solve problems in a fast-paced working environment
Excellent communication skills (written and verbal)
Travel nationally when required
Computer research, policy writing and implementation and contracts negotiation
Facilities Management
Manage the leases of all 35 sites
Ensures that all the cleaning, office automation, IT server management, tracker ect is in place for all sites and managed and reported against monthly.
Monthly Management reports was to be sent to management monthly to ensure the stats are recording and waste management was done for confidential documents and slips received for auditing purposes.
Reason wanting to leave: Left due to funding
SYGNIA ASSET MANAGEMENT – (Investments)
Facilities Manager Dec 2014 - Feb 2016
I was responsible for ensuring all Sygnia offices (currently 3 offices) provide the support services required to enable Sygnia employees to operate in an efficient environment. This includes but is not limited to meeting the requirements in respect of reception services, cleaning, security, ablution retro fitted facilities, stationary, HVAC and Asset management, Project management, electrical, construction installation and refurbishments, H&S, Hygiene contracts ect. of all 3 sites, inspections, technical drawing interpretations.
Roles and Responsibilities:
Project /Facilities Maintenance
Management for all sites, by ensuring that a Planned and managed maintenance program is in place for the offices. Plan and coordinate internal and external staff (whether employees or external contractors), installations, repairs or refurbishment servicing ect. Reporting on
corrective actions and installation (eg: electrical, plumbing, construction, hygiene work) any safety violations to the appropriate reported and
rectified (including electrical, damage or breakage and DB boards, building and plumbing hygiene and OHS equipment ect.)
Office Services and Asset management
Plan/ coordinate/manage various admin duties within the office and vendor management environment (all staff outsourced and managed by the Facilities Manager).
Maintain and improve current services or contracts ect. Ensure that the facility is always in good operating condition and is reflective of our work environment, culture and values.
Develop and implement a facilities strategy and tactical plan to ensure that we provide a safe, healthy, clean and productive work environment to all employees.
Assign work orders to employees and ensure that completed in accordance with company policy. Ensure cleanliness of work being conducted all the equipment is maintained (e.g., HVAC system, Generators, Electrical, lighting, and machinery etc.) is always fully functional.
Make recommendations for changes, additional equipment as required. Ensure that the Assets within the company are all accounted for Bi- annually and the assets value at that specific time is reported.
Procurement contracts and SLA is updated annually, if necessary, on management reports and the performance of the contracts.
Procurement /Vendor/ Contract Management
Plan/ coordinate/manage/ optimize all current Vendors/ contractors and SLA annually.
Source new vendors if needed or where required, ensuring that they conform to the company’s policy and procedures.
Manage professional relationship with Vendors and All professional staff that we provide services to. Continually assess all services including contractors, supply vendors for office suppliers, coffee, cleaning, site inspections report etc. ensuring that the balance of quality and cost is maintained.
Assist the CFO in obtaining status of suppliers and contracts on a BI-annual basis. And ensure that costing is looked at to ensure that the company doesn’t overspend.
Monthly report on the performance of the contracts and advise management of the potential expansion of the contracts or the management of the current, and the financial impact it may have on the company’s finances.
Asset and Capacity management
Ensure effective management of schedule of work that include (but not limited to) space planning, building maintenance and resources planning etc.
Keep track of organizational changes and needs to anticipate facilities repercussions, taking proactive steps to support the organization.
Keeping abreast of all new technologies within the market to safe the company form overspending and making staff productive.
Ensuring that we employ the right person for the right job and effectively making the staff more productive.
Safety and security
Manage facility and implement control processes to enable accurate reporting and change control for all projects withing the company.
Manage storeroom reporting backs. Implement process to manage staff and conduct site visits. Maintain Health and safety processes, including fire drills and health and safety compliance.
Ensure that all locations have the proper safety training, precautions and are compliant including meeting ergonomic standards as well as coordination site visits for all site when doing annual H&S audits and site visits.
Stock Control
Implement full stock Control – Including but not limited to reporting on all purchases, breakages, all consumable stock and stock take. Report on inconsistencies of stock.
General Accountabilities
Communicating with executive management with regards to organizational operations and representing new ideas. Report - writing, or by e-mail. Establishing and maintaining interpersonal relationships,
developing constructive and cooperative working relationships with others and maintaining them over time. Develop, manage, or implement strategies and areas of responsibilities for all stakeholders.
Canteen Management
Ensured that all the cleaning contracts and Aircon contracts and CCTV and DSTV and electrical and warrantees are kept and recorded.
Recruitment of canteen staff and created policy and procedure as to what is done where and how and a roster for cleaning.
Ensure that company received Fresh fruit daily and Flowers and gardening and window cleaning is done weekly.
Caterers are informed of the weekly menu for food delivery for staff and that have sufficient totals as per the menue selection made by the executives
Waste disposal is done after every event
Reason for leaving: Position was made redundant
NUTRIPHARMA SOLUTIONS – (Pharmaceutical)
Facilities Manager Mar 2014 - Dec 2014
I manage the ground building, security, cleaning, IT and Parking and vehicles and contractors and OHS of the entire building and Namibia offices.
Roles and Responsibilities:
Facilities planning/ coordinating,
Work scheduling contracts management and vendor management, work allocation and priority setting for work done in electrical, construction or plumbing, hygiene, cleaning, horticulture, and security.
Capacity planning — Vender management, that they have the correct tools, equipment, software, hardware, etc.: in electrical or construction of any project or refurbishments within our buildings. Cleaning staff and hygiene equipment for the company quarterly deep cleaning and fire system management.
Determine required work schedule for all vendors and staff across the company.
Manage electrical, construction and plumbing Work Breakdown Structure for all projects, Resolve capacity problems and reports on the Performance monitoring- of all cleaners and subcontractors on site and security Service delivery from service providers. Report on Resolved and escalated facility management problems.
Develop Facilities policies, procedures, and systems
Facilities Budget: Develops budget for facilities spend
Manage expenses within allocated budget
Ensure compliance to OHS
Compile and maintain register of physical movement and storage of assets
Develop and agree SLA’ s with long term external service providers (e.g., electrical; building; plumbing; carpentry; alarms; security; office automation; office telecommunication; roofing; painters; window cleaners; vehicle services; fire & alarms; pest control; waste; irrigation)
Manage telephone system
Manage parking facilities 60 vehicles by assigning bays to specified members of the staff
Kitchen and maintenance supplies and canteen staff and stock ordering
Provide an IT desktop and infrastructure service and server, windows licensing and management for Tokai office and Namibia
Maintain infrastructure and office equipment
Ad hoc messenger services on request to Cape Town
Reason for leaving: Better job prospects (Company Closed)
MERCHANTS SA (Call Centre)
Facilities Officer Aug 2012 - Feb 2014
The purpose of this position is to manage the Business Unit’s site facility activities, in accordance with Merchants SLA objectives and targets.
Roles and Responsibilities:
Site Maintenance
• Conducts site visits to ensure operational effectiveness with minimal disruption to ongoing working staff.
• Ensures all work undertaken conforms to the Health and Safety Act and is not in contravention of any National Building Regulations.
Contract Management
• Always ensures cleaning staff efficiency on site and manage cleaning routines for the Business Units and ensure that all ablution facilities are fully kitted with Hygiene products and OHS.
• Coordinates the repairs and