Customer Service Store Manager
Resume:
RESUME
Becki Lee Beishline
***** *. ******** **. ***# 409
Beach Park, IL 60099
(C) 224-***-****
*****.*********@*****.***
OBJECTIVE: To obtain employment where I can utilize my skills in customer service.
EDUCATION
Fenton High School
1000 Green St.
Bensenville, IL 60106
EMPLOYMENT
00
2021-2024 Family Dollar
3919 Washington Ave
Racine, WI
Title: Store Manager
Duties: Opening the store which consists of counting the safe, setting up the cash registers, printing daily reports, assigning associates tasks for the day. Once a week unloading our DC truck. Stocking the shelves, resetting schematics. Taking the deposit to the bank. Closing the store consists of counting down the registers, preparing the bank deposit and entering all the numbers into the computer.
2021-Present Piggly Wiggly
3341 Sheridan Rd.
Zion, Il 60099
Title: Cashier
Duties: Ring up customers groceries, bag the items, tender the order either with cash or run a credit card.
2020-2020 The Deli Source
937 Carney Ct.
Antioch, Il 60002
Title: Production Associate
Duties: Unwrap blocks of cheese for cutting, bag cheese as it is cut, seal new bricks of cheese, box cheese to be shipped to various customers.
2019-2019 Amazon Fulfillment Center
Waukegan,Il
Title: Dock Worker
Duties: Sort boxes, load pallets according to destinations, wrap the pallets in shrink wrap, load pallets onto trucks according to destinations.
2018-2019 Cooper’s Hawk Restaurants and Winery
Wheeling, Il
Title: House Worker
Duties: Delivering food to tables, rolling silverware, bussing tables.
2016-2017 Amazon Fulfillment
Kenosha, Wi
Title: Packer
Duties: Scan the chute that the completed orders are in. Gather the items from the chute and scan them one at a time and put them in a predetermined box. Add filling to the box and seal it. Place it on the conveyor belt for shipping.
2015-2016 Marshall’s
6170 W. Grand Ave.
Gurnee, Il 60031
Title: Shoe Associate, Stockroom Associate, Markdown
Duties: Shoe Associate: Removing shoes from the backroom and fitting them into the runs on the floor based on their department numbers, keeping the clean, and helping customers with any questions they may have. Stockroom associate: Opened all the boxes as they came off the truck and sorted them by department into bins to be put on the floor, removed purses from bags and put sensors on them based on price points. I also put the clothes on hangers and put sensors on clothes based on price points.
201*-****-** Diner
12550 Southwest Frwy.
Stafford, Tx. 77477
Title: Overnight Server
Duties: Seat customers, take and deliver drink orders, explain daily specials, take and deliver food orders, take payments. I also was responsible for setting up the morning shift and rolling the silverware.
2013-2015: Baking For the Cure
Duties: Baking cookies, brownies, cakes, fudge, pies.
This was a not for profit bakery I started to raise money for MS. All proceeds went to MS Research.
2013-1014 Jackie’s Kitchen
2210 Mangum Rd
Houston, Tx 77092
Title: Server
Duties: Seating customers, taking drink orders, explaining specials, delivering orders, taking payments from customers.
2010-2012 Business Cards Tomorrow (BCT)
5522 Mitchelldale
Houston, TX 77092
Title: Bindery Associate, Department Manager, Pre-Press Associate
Duties: Boxing letterheads, envelopes, and post cards for shipping or delivery, gluing carbonless forms, padding and gluing notepads, after glue has dried, I box the carbonless forms and notepads. Cutting orders down on the Guillotine to specific sizes noted by customers. While I was a Department manager, it was my responsibility to hand out jobs to the printers, pass out the stock to be printed on. During my time in Pre-Press, I set business cards from scratch, pulled cards that we had on file, made changes to cards on file, e-mailed proofs for customer’s approval prior to printing, plated the business cards on Silver Plates for the printers to print. I also plated letterheads, envelopes, announcement cards, and any other item that we sold.
2009 LK Jordan & Associates
2950 North Loop West, Ste. 130
Houston, TX 77092
Title: Call Center Rep.
Duties: Taking inbound calls from customers wanting to place orders, also faxed and e-mailed orders.
2008-2009 Premium Graphicx
5512 Mitchelldale
Houston, TX 77092
Title: Customer Service Agent
Duties: Taking inbound calls from customers who are not satisfied with their orders, e-mailing invoices, invoicing orders for reprinting including changes on artwork, invoicing new orders, giving refund/credits, filing the work orders and payment information, assisting the office manager with paperwork.
2006-2007 Wal-Mart
8500 Golf Rd
Niles, IL 60714
Title: Customer Service Supervisor
Duties: Assigning the cashiers to their registers, register audits, counting the money drawer, and helping customers with anything they needed. I also placed orders for supplies concerning the front of the store.
2006 Family Dollar
325 Golf Rd.
Mt. Prospect, IL
Title: Assistant Store Manager
Duties: Opening the store it was my responsibility to put the money in the registers, and assigning the employees to their positions. I also unloaded the truck and stocked the shelves.
2004-2005 Empire Today
333 Northwest Ave.
Northlake, IL 60164
Title: Customer Service Agent
Duties: Taking inbound phone calls from customers wanting to make appointments to see sales reps, finding out when the installers were going to be to their homes, and listening to and resolving customer complaints.
2001-2003 Taco Bell
951 S. Roselle Rd.
Schaumburg, IL 60193
Title: Shift Manager
Duties: Opening the store, I was responsible for counting the bank deposit, counting down the safe and making a change order if needed. Also, I took the deposit to the bank and logged all number in the book for that day. Closing the store, I was responsible for counting down the drawers, taking inventory on a nightly basis, making sure the food was put away properly, and helping the staff close the lines and in the back.
SPECIAL SKILLS
Fluent in Spanish, Skilled in Microsoft Word and Excel, Photoshop, Indesign, Illustrator, Type 70 wpm, Skilled on multi-lined phones, faxing, copying and collating, placing orders for supplies.
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