High School Help Desk
Resume:
Olynthia L Jeffers Lauderdale Lakes,
*********@*****.***
PROFESSIONAL SUMMARY
To contribute to the financial success of the organization, by promoting a positive image of the company while displaying exceptional service always.
EDUCATION
Logistics Forwarding Solutions
High School Diploma, Ft. Lauderdale High School
SKILLS
Microsoft Word
Scheduling
Creating Reports
Billing Dispatching
Help Desk Tickets
Logistics and dispatching
WORK HISTORY
TRAFFIC DEPARTMENT 02/2021 to 07/2022
Sixt Rent A Car – Creating tickets for all cars over due, Vehicle tracking and reporting, Registering tows, billing violations, the organizing of tickets.
REPORTING COORDINATOR AND DISPATCHING 09/2018 to 03/2021
CompuCom Incorporated - Creating tickets and dispatching technicians to different stores, communicating with dispatched technicians and stores until all jobs are done. Evaluate solutions and make decisions, billing, and the weekly typing of the delinquent reports.
CUSTOMER CARE SPECIALIST 04/2017 to 08/2018
Deluxe Inc – Managing of all invoices, communication with all vendors, via email, phone, and online chat, Data entry, filing, basic office duties, creating of weekly reports and billing, and emailing of customers.
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