Sabeen Sajjad
Business Analyst
Contact
*******@*****.***
https://www.linkedin.com/in/sabeen-sajjad
As a dedicated business analyst, seeking opportunities to leverage analytical skills and drive organizational success. Experienced in managing educational databases, integrating systems, and collaborating with stakeholders.
Experience
October 2021–June 2024
Business Analyst• Spring Education Group• San Francisco, CA
•Enter and manage data for upcoming school year in Salesforce. Performed audits to clean up outdated or inaccurate records to maintain data integrity
• Managed and optimized the data for elementary and middle schools district databases including PowerSchool, the integration of data information systems, state, and federal reporting
• Identified inefficiencies in processes such as new school year set up and streamlined for the following years and significantly reduced the time and errors
• Partnered with school personnel to assess information requirements, optimizing data management systems and achieving an increase in data processing efficiency and reduction in data entry errors
• Maintained the relationship between PowerSchool and Clever for stakeholders: Teachers, Students, Parents, Principals and IT department
• Led the vendor management issue resolutions to uplift the customer experience. Worker with a number of vendors such as Adobe, Savaas, Avant and many more.
• Coordinated comprehensive PowerSchool support for district personnel, refining processes for student registration, enrollment, scheduling, grading, and reporting; increased reporting accuracy
• Created and maintained business requirements documents in conjunction with SMEs
• Analyzed the DBMS for the school systems, designed SQL queries to pull and report data for school testing purposes
• Using Service Now, a ticketing application, to research and resolve clients' issues reported through the ticketing queue and improved SLAs more than 95% for all the tickets
September 2021–present
Database Coordinator• ICGC Weekend School• West Chester, OH
Led the implementation of new school administration system, went from homegrown database for enrollment and grades to fully automated online system which empowered both teachers and students to perform self-service actions.
Became one of the power users for the vendor that wrote this system for weekend schools. Over the past two years, detected necessary features that were missing and helped the vendor improve the product.
Developed new set of reports using SQL for the school which were previously missing and brought visibility to trends for admissions, class room sizes and attendance.
September 2021
US Bank Data Entry Clerk• Precision Staffing
May 2019 – July 2019
Business Analyst Intern• JYG Innovations• Dayton, OH
Collected requirements by meeting business stake holders for new and existing reports.
Updated data warehouse package for procurement in IBM Cognos Framework Manager
Updated 20 and developed 14 new reports in Report and Query Studio in IBM Cognos Analytics
Influenced timely informational reports to external vendors for upcoming planning.
Education
Sinclair College, Dayton, OH
Graduate Certificate in Data Analytic
NED University of engineering and technology, Pakistan
Bachelor of Science, Mechanical Engineering
Key Skills
SQL Database
PowerSchool
MS Office Suite
Salesforce
Service Now
Vendor Management
Agile