Customer Service Medical Records
Resume:
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Angela Wheeler
Punta Gorda, FL 33955 @ 941-***-**** @ ***********@*****.***
Objective
To secure a career that would allow me to utilize my customer service, office and
problem-solving skills in a team environment.
Experience:
RETINA CONSULTANTS OF SW FLA MEDICAL
SECRETARY DECEMBER 17, 2024 - OCTOBER 02,
2024
Responsible for scheduling and coordinating care for patients including:
Checking patients in and out of the practice and schedule follow-up appointments
Collecting co-pay and outstanding account balances
Verify insurance coverage and ensure claims are remitted to the appropriate insurance
companies.
Answering and return phone calls from patients, referring physician offices and insurance
companies.
Work directly with all major insurance companies including: Medicare, Medicaid, Blue
Cross Blue Shield and Tri-care.
Working knowledge of All Scripts and Med Fusion EMR systems.
Medical Records Handled incoming mail, faxes online through outlook, Medical Releases,
Scanned incoming documents into patient's charts
-PHYSICIANS PRIMARY CARE MEDICAL
RECORDS / RECEPTIONISTS / JMARCH 06, 2006 —
JULY 2012
Responsible for scheduling and coordinating care for patients including:
+ Checking patients in and out of the practice and schedule follow-up appointments
+ Collecting co-pay and outstanding account balances
+ Verify insurance coverage and ensure claims are remitted to the appropriate insurance
companies.
Answering and return phone calls from patients, referring physician offices and insurance
companies.
Work directly with all major insurance companies including Medicare, Medicaid, Blue Cross
Blue Shield, and Tri-care.
Working knowledge of All Scripts and Med Fusion EMR systems.
Medical Records Handled incoming mail, faxes online through outlook, Medical Releases,
Scanned incoming documents into patient's charts
Education: Paulding High School/MAY 1996 /Paulding, Ohio
Skills and Abilities :
Microsoft Office, Little Excel, Outlook and word and Fax machines, printer and data entry,
Mdi and Nextgen (EMR Systems)
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