Consultative Sales Customer Relations

Melinda K. Medlock-Powell

*** ****** ****** **.

Keller, TX l76248

Cell 817-***-****

PROFESSIONAL SUMMARY

Motivated professional with strong communication skills, specializing in consultative sales, office operation/management, and client relationships. Proven ability to take enthusiastic approach to challenges as well as to research problems and achieve effective solutions. Use decisive action to accomplish desired results. Areas of expertise include:

Training/Meetings/Seminars

Client/employee support and orientation

Consultative Sales expertise

Customer relations

COMPUTER SKILLS

Word, Excel, Powerpoint, Internet

Typing, 50 WPM

PROFESSIONAL ACCOMPLISHMENTS

Successfully assisted dealers to grow business through teamwork, organizing, decision-making and follow through.

Maintained 300-mile radius sales territory, resulting in recognition for managing simultaneous projects in fast-paced environment.

Planned corporate functions, interacting within departments in volatile times of acquisitions and change.

Achieved results for second highest sales in U.S. during sales management computer system launch.

Interfaced with company personnel, customers, and vendors, earning reputation as congenial and analytical problem solver and held in high regard by peers and upper management.

PROFESSIONAL EXPERIENCE

GENERAL MOTORS ACCEPTANCE CORPORATION/MOTORS INSURANCE CORPORATION 1968-1998

Analyst (1996-1998)

Solicited and collected revenue in salvage operation

Gained experiences in skip tracing to find and recover vehicles, which involved extensive investigation, search techniques, and computer database searches.

Sales-Automobile Dealer Finance and Insurance Department Consultant (1984-1988, 1995)

Provided sales training of diverse finance, lease, and insurance related products, resulting in significant increase in penetration of market.

Planned and conducted sales meetings for showroom sales and management personnel.

Analyzed trends and reported department results with recommendation for improvement and innovative rewards given for exemplary performance.

Salesline Marketing Specialist (Sales Management Computer System) (1989, 1991)

Surveyed and determined dealer needs and prerequisites for 300 mile sales territory. (Major travel involved)

Recommended system benefits based on dealer needs resulting in demonstrated improvement to increase profit potential and efficiency.

Demonstrated products, closed sales, and achieved award as second highest sales person in

U. S.

General Motors Protection Plan Consultant (Sales of Auto Mechanical Service Contracts) (1991-1994)

Trained and assisted all General Motors division personnel to market protection plans which included dealer needs analysis, sales proposal analysis, presentation, training, and follow-up assistance after the sale.

Traveled to all General Motors dealership locations (Buick, Chevrolet, GMC, Oldsmobile, Pontiac, and Cadillac) in three state region.

Planned, organized, and conducted innovative training meetings for GM dealers in approximately 12 major cities each year to launch and update dealers on product capability.

Motors Insurance Corporation Administrative Operations (1968-1983)

Performed sales reporting, telemarketing, bulletin/artistic preparation, confidential personnel duties, basic secretarial/administrative assistant duties, calculation of credit life and disability premiums, claims, underwriting physical damage and liability insurance, and mechanical insurance.

PROFESSIONAL SALES DEVELOPMENT

Communispond (Meeting presentation techniques), Positive Selling Skills (Obtaining the sale), Finance and Insurance Training Classes (also Sales), Time and Territory Management, Dale Carnegie basic courses, etc.

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