Property Manager Health Care

DEBRA IZAN

***** ********** ***** **** ● Tacoma, WA 98445 ● 253-***-**** ● *********@*****.***

KEY SKILLS

Excellent listener and communicator who effectively conveys information verbally and in writing.

Resourceful team player who excels at building trusting relationships with customers and colleagues.

Proven relationship builder with excellent interpersonal skills.

Innovative problem-solver who can generate workable solutions and resolve complaints.

Highly motivated self-starter who takes

initiative with minimal supervision

Productive worker with solid work ethic who

exerts optimal effort in successfully completing

tasks.

Adapts quickly to changing work demands

Dependable, responsible contributor

committed to excellence and success.

Personable professional whose strengths

include cultural sensitivity and an ability to

build rapport with a diverse workforce.

PROFESSIONAL EXPERIENCE

ADULT CAREGIVER - Tacoma, Washington

Caregiver, June 2020 to June 2023

Sole caregiver for my late parents. Coordinated and communicated in depth care needed for each parent – doctors, nurses, occupational therapists, and hospice employees. Responsible for full running of their home – financial obligations, health care needs, shopping, tube feeding, fluid removal in lung, and medicine dispensing. Acquired specialized training on daily procedures by doctors and nurses. DOBLER MANAGEMENT COMPANY, INC - Tacoma, Washington Property Manager /Leasing Agent, April 2014 to June 2020 Interviewed potential renters to discuss leasing and property rules along with pre-qualifications. Attracted tenants by advertising vacancies, explaining advantages of locations and services. Obtained referrals from current tenants. Established rental rates by surveying local rental rates. Showed units, Collected rent and utility payments and entered into Boss program. Looked after assigned properties. Arranged repairs, scheduled vendors, managed groundskeepers & maintenance crew. Answered complaints and concerns from tenants. Complied with Tacoma Housing Laws. Administered walk-throughs and close-outs. Trained new managers

WAL-MART STORES, INC. – Puyallup, Washington

Personnel /Training Coordinator, 2006 to April 2014 Communicated personnel information and coordinated personnel related activities by auditing personnel files, entering, checking and processing payroll, coordinating recruiting, hiring, training and evaluation processes. Facilitated training and maintained personnel and employment documentation.

Administered, maintained and oversaw facility training by communicating training plans, monitoring as well as tracking completion of training by employees. Also reviewed training reports and communicated training issues with supervisor. Key Results:

● Followed applicable laws and regulations for personnel files and other sensitive and confidential files. Advised employees on personnel policies and procedures. Screened applicants, handled benefits/ payroll and completed personnel file audits and performance evaluations in a timely manner.

● Gathered, recorded and worked with upper and market management to ensure all employee training documentation, certifications, etc. were in personnel files.

● Managed difficult or emotional customer/associate situations in a professional manner. Responded promptly to customer needs and requests for assistance; incorporated customer feedback to improve service.

● Maintained accuracy and thoroughness; looked for ways to promote quality while increasing productivity.

● Demonstrated ability to fill in at a moment’s notice, quickly mastering new systems, processes and workflows.

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DEBRA IZAN

Résumé ● Page Two

PROFESSIONAL EXPERIENCE (CONTINUED)

MAP GROUP LOGISTICS SERVICES, LLC – Auburn, Washington Transportation Assistant, 2002-2006

Assisted in developing and revising routes for client's needs a s w e l l a s m a x i m i z i n g productivity and minimizing inefficiencies. Communicated assignments to staff and clients. Supported the transportation department management staff and drivers in the performance of their daily assignments. Key Results:

● Ensure compliance with domestic and international regulations regarding packaging, marking, labeling, and document preparation.

● Wrote shipping quotes for customers.

● Ensures timely and efficient routing and dispatching of trucks.

● Obtain shipment details and update system timely to meet deadlines. SIERRA CONSTRUCTION COMPANY, INC. – Redmond, Washington Safety Consultant, 1999 to 2002

Originally hired as contracted labor for cleanup on job sites and was offered full time employment within three months. Ensured safety compliance regulations set up by Labor & Industries and OSHA. If compliance wasn’t met, had the authority to terminate sub-contractors and recruit new ones.

Key Results:

● Performed daily inspections of job sites to ensure compliance with OSHA regulations.

● Identified potential areas of compliance vulnerability and risk; developed/implemented corrective action plans for resolution of problematic issues and provided general guidance on how to avoid or deal with similar situations in the future.

● Developed, maintained and revised policies and procedures ensuring safety compliance regulations were being followed.

● Ensures proper reporting of violations or potential violations to duly authorized enforcement agencies as appropriate and/or required.

● Worked with sub-contractors and helped them develop a manual to ensure compliance standards for meeting OSHA regulations. ● Supervised staff of up to fifteen including laborers, carpenters as well as sub-contractors. Trainings/Certifications

● Fraud and Anti-Money Laundering

● Interviewing Basics

● Consumer Fraud and Scams

● Customer Satisfaction

Walmart 2010--2012

RECOGNITIONS

Outstanding Front End/Operations – Walmart - Q1 2012

(Award for keeping store in full compliance, exceeding expectations of company and top associate in supervision) Outstanding Department – Walmart 2007 - 2009

(Including store presentation and keeping costs to a minimum) Seattle Children’s Hospital Advocate – Walmart 2006-2012

253-***-**** ● *********@*****.***

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