Quality Assurance

SNIGDHA SINGH

Orlando, US • +1-407-***-**** • *******.*****@*****.*** • www.linkedin.com/in/snigdha-singh-b65bb314 PROFILE SUMMARY

* ***** ** ***** ********** in Software Quality Assurance

Experience working in HealthCare, Telecom Domain and Finance domain

Worked in waterfall and agile project life cycles

Know-how of test automation frameworks with Selenium

Experience in authoring test plans, test cases, defects reporting and tracking

Participated in end-to-end testing scenarios

Involved in different types of testing like system testing, regression testing, performance testing, usability testing and exploratory testing etc.

Experience in requirement gathering, test strategy planning, risk analysis and client communication

A very good team player with excellent communication and interpersonal skills TECHNICAL KNOW-HOW

Functional Test Automation Tools: Selenium

Programming Languages: Java (Basic), Python (Basic)

Test Management Tools and Defect Tracking Tool: Jira, Bugzilla, Test Director 8.2

Source Code Management Tools (SCM): GIT

Testing Frameworks: Test-NG

Behaviour Driven Testing: Cucumber (Beginner level)

Build Management Tools: Maven (Beginner level)

PROFESSIONAL EXPERIENCE

IXB Inc, Orlando, Florida (US) SEP 2024 – Present

QA (Contract)

Executed comprehensive end-to-end testing for a Data Extraction tool, ensuring accuracy and optimal functionality.

Coordinated with cross-functional teams to align project requirements and prioritize tasks effectively. Tools Used: Jira

TCS Brazil, Sao Paulo, BRAZIL SEP 2022 – Nov 2022

QA Analyst

Worked on an internal PwC application aiding companies in claiming abandoned legitimate properties.

Verified PRs against requirements in QA/Development environments.

Conducted regression testing during different sprint cycles for fixed bugs and application behavior.

Participated in 3-way handshake meetings to understand assigned bugs. Tools Used: DevOps, Jira

BairesDev, Sao Paulo, BRAZIL Apr 2022 – Jun 2022

Associate QA (Contract)

Worked on a US-based client's healthcare job portal website.

Verified PRs against requirements in QA/Development environments and performed basic debugging.

Tools Used: Jira, GitHub, X-Ray, Confluence, Slack EXFO-Electro Optical Engineering India Pvt Ltd, Pune, INDIA Oct 2007 – Jun 2010 Senior Quality Analyst

Validated Test and Measurement applications for identifying SLA parameters in provider networks

(e.g., BERT, RFC2544, TGen, Fibre Channel).

Conducted protocol verification by setting up test topologies, network simulation scenarios, and test bed environments.

Performed regression testing for legacy features and Sanity/SOAK testing of builds.

Executed test cases, including various testing activities and packet capture/analysis.

Involved in all testing phases: Test Plan and Review, Test Specs preparation and review, test execution, defect tracking, and reporting.

Prepared regression parts of HLTP and conducted impact analysis of features. Tools Used: Bugzilla, Test Director 8.2, Switch, Hub, Router, Network Emulator, Smart Bits, Wireshark Witness Systems, Bangalore, INDIA Apr 2005 – Feb 2007 Quality Control Engineer

Conducted server-side testing.

Created business-driven rules for call recording and analysed customer-agent interactions.

Reported bugs and created detailed reports.

Tools Used: ONYX, WITSKB (Witness Internal Tool)

FCG Software Services (India) Pvt. Ltd, Bangalore, INDIA May 2004 – Mar 2005 Software Test Engineer

FCG - a software company that focuses on the healthcare segment and counts Pharma majors such as Roche and Johnson and Johnson as its customers.

As a Software Test Engineer, was involved in: -

• Reviewing documents (Use Cases) and executing test cases

• Reporting bugs and preparing test cases.

EDUCATION

Lady Shriram College for Women, Delhi University, New Delhi, INDIA Graduated with Mathematics (Honors)

C-DAC, ACTS(Pune), Bangalore, INDIA

Finished the Diploma in Advance Computing with 76% from C-DAC, ACTS Pune, an organization under ministry of IT, Govt. of India.

COURSES

Professional Scrum Master I SCRUM.org

Certified ISTQB Test Engineer LANGUAGES

English Proficient Portuguese Working Knowledge

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