Customer Service High School

Nathanael Reynolds

Vancouver, WA ***** P: 360-***-**** ******************@*****.***

EDUCATION

Multnomah University Portland, OR

Bachelor of Business Administration (BBA) Expected April 2027

Major in Accounting and Business Management

Cumulative GPA: 3.6/4.0

Relevant Coursework: Financial Accounting, Managerial Accounting, Business Ethics, Marketing Management

Heritage High School Vancouver, WA

High School Diploma Graduated: June 2023

WORK EXPERIENCE

Goodwill Industries of The Columbia Willamette Vancouver, WA

Customer Service Cashier August 2022 – August 2023

●Delivered exceptional customer service, resolving complaints and enhancing satisfaction, resulting in a 4.8/5 feedback score

●Handled cash and electronic transactions with 97% accuracy, reducing cash variances by 15%.

●Trained new hires, reducing onboarding time by 20% and improving team efficiency.

●Proactively resolved customer issues, turning challenges into positive experiences.

The Blueprint Foundation Portland, OR

Community Work Volunteer April 2019 – November 2019

●Led initiatives to improve accessibility, securing funding for infrastructure that benefited 200+ residents.

●Organized park clean-ups, boosting public use by 30%.

●Engaged with officials to advocate for sustainable, inclusive community projects.

SKILLS April 2019 – November 2019

●Conflict Resolution

●Emotional Intelligence

●Networking

●Cultural Competence

●Financial Management

●Project Management

●Time Management

●Leadership

●Communication Skills

●Negotiation

ACTIVITIES

●Participation in Sports Teams: Being a member of a varsity or community sports team demonstrates discipline, teamwork, and leadership.

●Fundraising and Charity Work: Organizing fundraising events, helping raise money for important causes, or participating in charity drives and marathons.

●Nonprofit Volunteer Work: Involvement in community-based organizations or charities

ADDITIONAL

Proficient in POS Systems, Bookkeeping Software, and Inventory Management. Advanced skills in Microsoft Excel and QuickBooks.

Contact this candidate