Customer Service Sterile Processing
Resume:
Unique Mason
470-***-**** ( backup phone number )
Lithonia, GA 30058
***************@*****.***
Motivated professional with excellent communication and people skills looking to gain valuable experience in a professional setting.
Authorized to work in the US for any employer
Work Experience
EMT-B
Metro Atlanta Ambulance Service-Atlanta, GA
Present
• Evaluating a patient.
• Quickly determining a treatment plan.
• Offering life support or first-aid to patients.
• Relaying important medical information about patients to medical staff after transport.
• Filling out reports about the treatment performed.
• Assists in lifting and carrying patients, and appropriate equipment from ambulance and into receiving facility
Oral Surgery Assistant
MOSA
October 2023 to January 2024
Assemble trays
Prescribe meds/ schedule appointments
Assist surgeon with distribution of instruments
Take vitals
Set up OR for surgery
Set up Pt for surgery
Take x rays ( Pan/ Calipan / CT)
Sterilize Instruments
Discharge patients with pre operative instructions Discharging IV / setting up IV
Send off pathological samples to lab
Work in Aseptic environment
Sterile Processing Technician
Wellstar Health System-Roswell, GA
March 2023 to June 2023
· Cleaned, sterilized, and distributed supplies and instruments used in patient care.
· Adhered strictly to safety protocols when managing hazardous materials such as chemicals, biohazards, and sharps containers.
· Provided technical assistance with troubleshooting any malfunctioning devices encountered during routine maintenance activities.
· Utilized strong organizational skills to manage workflow in a timely manner.. Customer Service Specialist
Delta Dental-Alpharetta, GA
August 2021 to November 2022
· Assisted customers in navigating through various web pages on the company's website during their purchase process.
· Provided account information to customers and explained bill service policies and customer rights.
· Followed up promptly on all unresolved cases from previous shifts.
· Tracked all incoming calls and emails from customers using appropriate software applications.
· Maintained an updated knowledge base of current products, services, pricing, promotions.. Sterile Processing Technician
Emory Healthcare-Sandy Springs, GA
February 2020 to September 2022
· Completed routine equipment maintenance and terminal cleaning.
· Successfully maintained consistent quality assurance standards for all processed instruments and equipment.
· Purged wastes from equipment by connecting equipment to water sources and flushing water through systems.
· Delivered equipment to specified hospital locations and to patients' residences.. Education
Diploma in Dental Assisting
UEI College - Stone Mountain, GA
March 2023 to December 2024
HIGH SCHOOL DIPLOMA
Clarkston High School - Clarkston, GA, US
2019
Skills
• Active Listening
• Irrigation Management
• Total Joint Replacements
• .
• .
• .
• HIPAA
• Medical terminology
• Customer service
• Hospital experience
• Analysis skills
• Quality assurance
• Vital signs
• Medical imaging
• Hotel experience
• Assembly
• Communication skills
• Organizational skills
• Outbound sales
• Inside sales
• Technical support
• Windows
• Help desk
• Computer skills
• FDA regulations
• Typing
• Order fulfillment
• Data entry
• Writing skills
• Restaurant experience
• Anatomy knowledge
• CAD
• Surgery
• Retail math
• Computer literacy
• English
• Customer service
• Microsoft Office
• Computer skills
• Dental assisting
• Sterile processing
• Patient care
• Documentation review
• Anatomy knowledge
• Medical terminology
• Time management
Certifications and Licenses
Certified Dental Assistant
CPR Certification
Registered Dental Assistant
Coronal Polish Certificate
Radiation Health & Safety Certification
Nitrous Oxide Certification
X-Ray Certification
CRCST
Radiology Certification
EMT License
August 2024 to March 2027
Contact this candidate