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Customer Service High School

Location:
Tennessee
Posted:
December 02, 2024

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Resume:

205-***-****

***********@*****.***

C O N T A C T P R O F I L E

S K I L L S

E D U C A T I O N

W O R K E X P E R I E N C E

Time management

Attention to detail

Problem Solving

Leadership

Biology Education

Miles College

2018-Current

High School Diploma

Shades Valley High School

2004-2008

Eureka! Program Manager

Girls Incorporated of Central Alabama February 2023-Current A proven professional with significant experience in the education and insurance fields, utilizing business administration and creative problem- solving skills to increase company productivity and support student development. Excels when interfacing with all levels of staff, parents, and ensures goals are attained. Possesses advanced interpersonal, analytical, and communication skills with a natural ability to lead and motivate peers and students alike. Looking for an educational opportunity that allows me to leverage my background to support student and school success. K Y N D R A S T O U D I M I R E

Customer Service II-Life & Health Administration

Protective Life Insurance

Navigate and use multiple computer applications simultaneously to respond both orally and in writing to inquiries from policyholders, agency force, general departments. Provide exceptional customer service and build positive relationships with both internal and external business partners, perform account maintenance, apply guidelines, and use independent judgement, reasoning, and critical thinking to make decisions. Research disputes, complex issues, and questions using multiple databases, verify policy information in compliance with company regulations. Ability ro maintain confidentiality and work with sensitive data. Coordinate and consult with project teams on various projects to maintain and exceed personal and company goals.

September 2012-2023

2783 Village Lane

Birmingham, AL

35211

Lesson Planning

Self-Motivated

Preschool Instructor

Brookview Kiddle Academy December 2007-2012

Provide a variety of materials and resources for children to explore, manipulate and use both in learning activities and in imaginative play. Establish and enforce rules for behavior, and procedures for maintaining order. Organize and lead activities designed to promote physical, mental, and social development by way of games, arts, and crafts, music, storytelling, and field trips. Prepare students for later grades through curriculum activities and assist through challenges. Observe and evaluate students’ performance, behavior, social development, and physical health. Lead the development and oversight of all Girls Inc. Program Administration and Supervision within the program. Lead internship efforts, including, but not limited to: identifying and preparing partners for interns, schedules, logistics, and stipend distribution. Hire, train, and supervise seasonal staff and volunteers. Support cross-department collaborative efforts and system-making. Design and align STEM focused presentations, workshops, and trainings for participants. Establish authentic and meaningful connections with participants and families. Ensure high retention of participants from summer break to school year programming.



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