Administrative Assistant Data Entry

suzette Selvy

*******.*****@*****.*** KENOSHA, WI, US

WORK HISTORY

Data Entry Clerk Call Center at Peerbearing SKF

****-**-** - *******(2 Year(s))

Responsible for emailing and calling customers regarding price increase. Responsible for obtaining current Accounts Payable Contact information for Customer Service Manager.

Peer AP Project (Calls 175 and emails).

SKF AP Project (215 calls 44 emails).

Email duplicate project (Reviewed 2000 emails).

Seals Project Updated EDI Contact (200 calls 241emails). Programs Involved Excel, Power BI system, C4C system, SKF Vision system, EDI System. Price increase 1 2 project

362 customers, 485 calls, 88 emails, 13 days (Round 1) - Calls Emails 362 customers, 11,678,718 (Round 1) - of business affected 362 customers, 11,678,718

4.9 572,257.18 (Round 1) - s of increase responsible for 68 customers, 353 calls, 30 emails, 7 days (Round 2) - Calls Emails 68 customers, 12,536,847 (Round 2) - of business affected 68 customers, 12,536,847

2.9 363,568.56 (Round 2) - s of increase responsible for Administrative Assistant at API Heat Transfer

2022-02-01 - 2022-09-30(1 Year(s))

Received phone calls from customers with various questions and inquiries about API products including placing a new order, following up on an existing order, product specific questions, and or tracking a shipment.

Collaborated with the other sales, shipping, and operations teams to ensure that we were delivering on our customer s expectations.

Performed Order-entry into API s ERP system (PLEX). Reviewed purchase orders and verify accuracy and terms of sales orders in addition to coordinating shipments per customer requests.

Communicated order status, challenges, and resolutions with customers via video calls. Partnered with team members in sharing knowledge and contributing to process improvement initiatives.

Registrations Specialist at Suzette Selvy Lake County Health Department 2021-02-01 - 2022-02-01(1 Year(s))

Provided Registration and Administrative support for Health Officials. Consolidated information from confidential documents and reported suspected vaccine side effects.

Developed international systems guidance for training new employees. Acted as liaison between patient and health department officials. Scheduled patient appointments for COVID vaccinations. Maintained patient vaccination and demographic records Assisted patients in obtaining resources and manage possible vaccine side effects. Provided customer service for Lake County Officials and patients. Administrative Assistant at Experient (Convention Expo Planning) 2016-08-01 - 2020-11-30(4 Year(s))

Coordinated reservations for large Conventions and Expos. Performed bookkeeping task utilizing QuickBooks.

Provided administrative and clerical support for various executives. Handled client concerns and inquiries professionally and efficiently via telephone or in person. Entered and update company customer demographic database. Maintained company filing system.

Trained New Employees.

Administrative Assistant at Novitex

2014-10-01 - 2016-08-01(2 Year(s))

Provided administrative and clerical support for various executives. Coordinated meetings and organized catering.

Provided administrative and clerical support.

Handled client concerns and inquiries professionally and efficiently via telephone, email, or in person.

Maintained company filing system.

EDUCATION

Health Careers -

Graduated 2006-01-01

Massage Therapy

LANGUAGES

English, Beginner

CERTIFICATIONS

License

ABOUT ME

I have a drivers license

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