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Property Manager Customer Service

Location:
Birmingham, AL
Posted:
December 02, 2024

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Resume:

Juanita Carter

*** ***** *****

Eufaula, AL *****

**************@*****.***

+1-334-***-****

To secure a full time permanent position in management with an oriented company where there will be opportunities

for development and advancement.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Property Manager

Meadow Manor - Eufaula, AL

December 2013 to Present

Maintained files on patients, made schedule of work routes, entered invoices, ordered supplies, counted inventory, entered employees hours for payroll and mileage, made visits to clients to check on staff service

Property Manager

Meadow manor - Eufaula, AL

December 2013 to Present

• Process applications

• Recertifications

• Collect rent

• Inspections

• Work orders

• End of month paperwork

• Monthly posting

• Late letters for delinquent rent

• Monthly events for tenants

• Tax credit/rural development property

Asst. Manager

Golden Corral Corporation - Opelika, AL

August 2009 to December 2013

Front of the house manager, my job consisted of cash handling, working all positions, hiring, inventory, paper work, being Servesafe certified.

Edmond Estates

Edmond Estates - Phenix City, AL

August 2006 to August 2011

Phenix City, Al

Management

Property was a 236/HUD property. Duties: leasing, deposit and I used Yardi System to enter prospects information and complete recertifications, work orders, work order fees, rent collection invoices and late letters and other business that pertained to my job. Completed HUD (REAC) inspections and MOR inspections, MOR inspection passed with above average, HUD inspection passed with 83% no inspection for 2 years. Grace Hill was taken every year. Occupancy kept at 95% or better. Marketing was done to keep traffic coming in because the area had very slow traffic of applications. I also worked at our other property that was tax credit such as Hunter Haven Ats. of Columbus, GA.

(Company was bought out by Bailey's)

Customer Service

West Point Stevens Pepperell - Abbeville, AL

January 1998 to August 2003

Duties consisted of replacing returned items to stock, shipping and receiving. Pricing and labeling, weekly reports and training temporary workers, made sure production was made and down time of machines was recorded due to machine repair (Company closed all there facilities) Education

Diploma in Recipient

Chavala High School - Seale, AL

August 1983 to May 1986

Skills

• Documentation

• Counseling

• Case Management

• Leadership Experience

• Management Experience (10+ years)

• Retail Sales

• Retail Management

• Microsoft Office

• problem solving (10+ years)

• Management

• Excel

• Sales Experience

• Microsoft Word

• Yardi (5 years)

• Customer Service (10+ years)

• Computer Literacy (10+ years)

• Fair Housing Regulations (10+ years)

• Property Management (7 years)

• Front Desk (10+ years)

• Administrative Experience

• Accounts Payable

• Property Leasing (10+ years)

• Office Management (10+ years)

• Microsoft Outlook

• Pricing

• Accounting (10+ years)

• Accounts Payable

• Accounts Receivable

• Microsoft Outlook

• Office Management

• Property Leasing (10+ years)

• Pricing

• Microsoft Excel

• Accounting Software

• Restaurant Management

• Recruiting (5 years)

• Mentoring

• Bookkeeping

• Financial Report Writing

• General Ledger Accounting

• LIHTC (10+ years)

• Tax experience (5 years)

• Budgeting

• Section 8 (10+ years)

Certifications and Licenses

ServSafe

April 2019 to Present

Assessments

Assistant Housing Manager — Proficient

October 2019

Measures the traits that are important for high-quality customer service. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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