Administrative Assistant, office manager

RoseMary R. Dulimba

***** ******* *********, ** ***** 586-***-****

***************@*****.*** Education

Ross Medical Education Center

October 2007

Medical Assistant Certificate

Yeoman "A" School – United States Navy

July 2002

Administrative Assistant Certificate

Experience

Office Manager - Cornerstone Custom Brick – Fraser, MI

April 2021 – August 2021

Answer approximately 50-150 calls/voicemails daily, and complete customer intake to evaluate the scope of the work they are looking to have inspected for potential repair. Explain the appointment process to all scheduled appointments. Manage daily schedules for 4 Sales Representatives. Streamline appointment setting process by modernizing the way that calls and customer information is handled (more information available upon request). Gain (some) knowledge in the masonry industry in order to better understand the needs of the customers in order to assist them properly. Organize the home office in a way that better suited workflow. Gather service call information and properly handle in a timely manner.

Business Office Assistant - Schoenherr Family Practice – Shelby Township, MI

May 2019 – November 2019

Schedule patient appointments, check in and out patients, follow up with patients for needed tests and appointments. Call patients with test results, and physicians messages. Utilize Athena and Phreesia systems. Answer multi line phone system

Home Care for Cancer Patient – LaJoy Group – Macomb, MI

October 2017 – May 2023

Schedule appointments, plan out medicine schedule, administer medications, monitor temperature and pulse ox, transport patient to all appointments, blood draws, and chemo treatments. Many more responsibilities.

Admin and Maintenance Assistant – Champion Property Management – Warren, MI

July 2017 – October 2017

Answer phones, Schedule property showings, take and schedule maintenance calls. Photograph, edit and post updated photos of rental properties. File all paperwork, contact utility companies concerning shut offs, and scheduled shut offs.

RoseMary R. Zwirner

Owner/Photographer – Fleur de lis Photography by RoseMary - Mount Clemens, MI

September 2011 – current

Book sessions, take photographs, edit, order and package and deliver product.

Bookkeeping, business planning, and social networking.

Front Desk Clerk & Night Auditor – Microtel Inn & Suites, Roseville, MI/Zephyrhills, FL

September 2009-December 2009/February 2009-September 2009

Make, Modify and cancel reservations. Answer multi-line phone systems. Run nightly audit, complete shift and nightly paperwork. Set-up and maintain continental breakfast.

Check in and out guests.

Medical Assistant – Macomb Pediatric Associates, Bridgeview Medical Clinic and Urgent Care, Externship Prompt Care II

August 2007 – May 2008

Take back patients, get vitals, and weights. Document reason for visit. Administer medications, injections, and tests. Send out labs, and check for results. Cleaning duties after each patient and nightly. Volunteered to assist with Firefighter Physicals. Take back patients, get vitals and weights. Draw blood and assist with firefighter physicals. Complete procedures per type of office visit. Administer medications, injections, tests and x-rays.

Send out labs and check for results. Cleaning duties after each patient and nightly.

Military Experience

United States Navy

February 2002 – April 2003

Recruit Training Command, Great Lakes, Illinois

Naval Technical Training Center and Naval Air Station, Meridian, Mississippi

• NAS JAG Office – Organize case files, locate information on current cases, Base Public Relations Office – Answer phones, set-up tours, and StarBase. Deliver information basewide, "The Skyline" - Base newspaper, cover events, write, and type up stories. Enlisted Barracks Administrative Offices – Answer phones, receive, sort and deliver mail and packages. Locate forwarding addresses for previous residents and forward mail.

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