Quality Engineer Assurance
Resume:
Timothy S. Chadwick
Quality Engineer / Quality Assurance Analyst III
Greater Charleston Area, SC 29466
Professional Summary
Results-driven Quality Engineer with extensive experience across diverse industries, including government contracting, manufacturing, and defense. Proven expertise in quality assurance, process improvement, and technical training, paired with a keen eye for detail and a dedication to excellence. Recognized for leadership in fostering quality-centric environments, empowering teams, and implementing strategic solutions that enhance product reliability, safety, and customer satisfaction.
Key Skills
Quality, Leadership, Managing Teams & Essentials Business Coaching/Training, Management, Train/Mentor team members on QA best practices with solutions, Problem-Solving, Data Modeling, Strategic Planning, 5S’s, 8D Methodology, Apollo Root Cause Analysis, MRB, nonconformance to identify the cause and prevent reoccurrence, (SPC) Statistical Process Controls,
QA process improvement/practices/implementations/documentation
Defect Management: identify and track defects, collaborate on solutions
Communicate effectively with cross-functional teams and management.
Design Documents, SOP creation/revisions, test plans, cases, and results
Excellent communication skills (verbal, written, and listening). Team player that promotes consensus, embraces learning, and is a consummate problem solver.
Excellent intuition, Loyal, Trustful, Problem solver, performs excellent under pressure, Quick decision making, Team Leader, Fantastic work ethics
Professional Experience
SOSI Inc. (Dept. of State Contractor)
Quality Assurance Analyst III / Quality Engineer
June 2012 – June 2024 * Active Secret security clearance valid until June 2027*
Partner with the Product Owner and Systems Analyst to ensure requirements are documented, understood, covered by test plans and labs, and accurately tested.
Quality verified testing for 185 countries (Global, North America & gTA systems) of PeopleSoft payroll software programs for Dept. of State Employees and contractors.
Process and monitor test environments and applications throughout the manual and semi-automated testing platforms. QA verification process, software release cycles/builds, DevNet systems, ProTrack, Version Manager, Summit, Phire, ControlM, SQL developer & ALM.
Performing migrations/verification of migrations. Stories, Bugs, Features implementation, Waterfall/Agile methodologies, Front/Backend Regression testing
Develop, execute, and maintain test plans, test scenarios, test cases, and test scripts that are defined with screenshots.
Documented and evaluated test results and defects, tracked and managed defects, and worked with the development team and business to troubleshoot issues.
Develop, update, and maintain product design documentation.
Troubleshoot and resolve client issues with deployed systems.
Evaluate and assist with manual/automated testing development. Work with IV&V
Other related duties as assigned: Actively contributes to team efforts (stand up, refinement, planning, retrospective) and group meetings.
Achievements:
Certificate of Appreciation Dec 2017, Excellence Award July 2018,
Certificate of Appreciation July 2022, (Global) Excellence Award Jan 2024
Dow/DuPont Electronic Materials
Product Quality Engineering: Project /Quality Engineer Tech/Team Lead/
New Product Development/Technical Team Leader/Technical Trainer
May 2007 – June 2012
Analyzed and prepared production processes. Investigated internal and external quality issues, front and back-end testing, and performed internal, external, and supplier audits. Facilitate escalation of supplier quality issues with/the SCAR report and internal issues with the CAR report. SPC charts.
Resolved customer interface inquiries in the US, Europe, and SE Asia.
New production and facilitated new visions for the company/customers. Leading employees in designing customer-driven new products to satisfy internal and external requests. Train and mentor employees in Quality and customer expectations.
Scheduled resources; managed safety, quality, and timeline specifications for each new product. Analyze and prepare trend reports, quality procedures, engineering requirements, and solid and productive relationships.
Prepared process documentation and training programs.
Reviewed and validated product non-conformances and dispositions. Managed root cause analysis, 8D disciplines, and methods to non-conformance to identify the cause and prevent reoccurrence. Review, validate, and implement the corrective action plans. Oversee non-conforming material process & (MRB) for specific sites—report quality status with resolutions.
Implemented customer and internal feedback, reviewed defects, and monitored repetitive issues. Manufacturing process data control is used to resolve customer issues, ensure problem resolution, and prioritize quality activities. Quality and production process using SAP, CAMP, Everest
Proficient with Microsoft Office, Word, Excel, PowerPoint, and Documents.
Manage automation of the entire schedule & coordinate work responsibilities—products made with newly purchased machines.
New process designs improved quality, service, and safety for the entire company/employees’ ergonomics. Team Lead/ Technical Trainer
Achievements:
While researching a quality excursion, I implemented process improvements that saved > more than $40M +/year and retained a Tier 1 customer. I also retained two (2) Full Shifts of Manufacturing Employees site-wide.
Safety Council, Fairness Counsel, Award for Safety Counsel Certificate of Excellence, Multiple Safety Awareness Carat Awards, Multiple Customer Satisfaction Carat
Award: Cert of Excellence STOP Safety, Internal Audit Tea, Fairness Team Committee, awarded Fairness Appreciation Recognition Award
United States Marine
Special Forces (2nd ANGLICO)
(SRIG) Surveillance Reconnaissance Intelligence Group
Two (2) Honorable Discharges
Communication & Electronics Master Certification
Business Management/General Studies MCI Certification University of Maryland
National Defense Service Medal, Good Conduct Medals, Sea Service Deployment Ribbons, Certificates of Appreciation, PFT Excellence, S1swimmer, Agile Pilot Training, Expert Marksmanship, and Expert Range.
Served honorably with expertise in communication and electronics, holding Top Secret (NATO) Security Clearance. Demonstrated excellence in rigorous physical and mental training, adaptability, and teamwork.
Certifications (ongoing).
Cybersecurity, Artificial Intelligence (AI), Developer/Programming
Data Fundamentals, JavaScript, CSS, Web Development, Team Communication
Volunteer Work
Seacoast Men’s Ministry Leadership
Seacoast Security Team (SLED) SC Law Enforcement Certification/CWP
South Carolina Federal Grand Jury (May 2023-24)
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