Customer Service Representative
Resume:
Jasmine Rice
Chicago, IL *****
**************@*****.***
My objective is to provide excellent customer service to many and gain knowledge and experience
through the workforce.
Authorized to work in the US for any employer
Work Experience
Cashier
Dollar General-Chicago, IL
March 2023 to Present
• Process efficient and accurate cash, check, debit and credit payments using point of sale system.
• Process customers payments quickly and return change and receipts.
• Keep check out areas clean, organized and well stocked to maintain an attractive store.
• Answer phone calls to assist customers with questions they may have.
Customer Service Representative
Covid Clinic-Chicago, IL
May 2020 to June 2023
• Gave COVID tests
• Answered and redirected calls for individuals who wanted to be tested for COVID.
• Made calls to patients and, gave test results.
Sales Associate
GameStop-Chicago, IL
September 2017 to April 2019
• Issued receipts, refunds, credits and change due to customers.
• Received payment by cash, check, credit cards, vouchers and automatic debits.
• Stamped, marked and tagged price on merchandise.
• Set up advertising displays and arranged merchandise on counters and tables to promote sales.
Night Audit Manager/Front Desk Clerk
Hampton by Hilton-DeKalb, IL
June 2016 to June 2017
• Computed bills, collected payments and made change for guests.
• Performed simple bookkeeping activities such as balancing cash accounts.
• Reviewed accounts and charges with guests during the checkout process.
• Trained and managed 2 employees and achieved significant improvements in their productivity.
• Observed and monitored staff performance to ensure efficient operations and adherence to the facility's
policies and procedures.
• Managed and maintained temporary and permanent lodging facilities.
Deli Associate
Walmart-DeKalb, IL
October 2013 to June 2017
• Placed meat and cheese on cutting board and cut slices to designated thickness, using knives and
other hand cutters.
• Moved and distributed bakery supplies and products in and around production area of bakery using
hand trucks, dollies, troughs and rack trucks.
• Cleaned equipment using brushes, cleanser and water.
• Observed and rearranged baked products on conveyor before products entered slicing machine.
Education
PCT in Nursing
Tukiendorf Training Institute - Chicago, IL
2018
Skills
• Home Health
• HHA
• Certified Nursing Assistant
• Night Audit
• Vital Signs
• Management
• Laundry
• Patient Care
• Meal Preparation
• Experience Administering Injections
• Medication Administration
• Guest Services
• Medical Records
• Medical Office Experience
• Warehouse experience
• Computer literacy
• Customer service
• Front desk
• Retail sales
• Cash register
• Cash handling
• Bookkeeping
• Hospital experience
• Vital signs
• Phlebotomy
• Caregiving
• Venipuncture
• Microsoft Office
• Microsoft Excel
• Organizational skills
• Medical office experience
• English
• Phone etiquette
• Medical receptionist
Certifications and Licenses
CPR
Certified Nursing Assistant (CNA)
Phelbotomy Technician
December 2017 to December 2019
State Tested Nursing Assistan
Contact this candidate