Operations Manager Clerical Support
Resume:
Mark Reid
** ********* ***** ***** *******, NY **703
******@*****.***
Qualifications
Employment responsibilities have included but were not limited to office management, administrative assistance and clerical support, managing the sales and services of the company with a wide variety of inventories, comprehensive work detail with various computer based systems and softwares to maximize the efficiency of that company, and catering to all of the individual’s personal needs as well as providing for the needs of larger scale clientele in a working environment.
Relevant Experience
Operations Manager/Assistant- 2015-2024-Penates, Inc. Bay Shore, NY
Responsible for running and overseeing the overall day to day operations of the office. Specific work details included handling all incoming phone calls and faxes as well as greeting and assisting people entering the office to address all of their financial concerns and needs. Responsibilities also included typing and preparing board meeting agendas, legal documents and various correspondence letters for the company. Performed as the Administrative Manager addressing and monitoring entire shelter staff in all 9 shelters with intakes and discharges regularly submitted to the Long Island Coalition for the Homeless through the AWARDS software program. Also scheduled all contracting with housing maintenance work orders, (home repairs, appliances, extermination, cesspool problems, etc.). Also regulated our food pantry open to the general public to assist the less fortunate struggling with feeding their families, and assisted entire staff with various miscellaneous tasks on a daily basis when necessary.
Assistant Manager 1999-2013-Cornet Music, Smithtown, NY
Consistently achieved the highest volume of sales annually. Handled full catalog of inventory and addressed specific needs with entire staff with regards to instrumental sales, accessories, rentals and repairs. Regularly tutored staff on all phases of our services and new inventory in order to educate the staff and stay a competitive retail outfit every day. Specialized in music software, pro audio, sheet music special orders and expediting school district purchase orders. Responsibilities also included managing and coordinating the private music lesson program for over 400 students on a weekly basis.
Department Head 1995-1998-Home Depot, Commack, NY
Maximized specific home improvement department sales by providing the customer with a steady flow of varied inventory that regularly met their needs. Assisted the customer with product knowledge to better their ability to troubleshoot and accommodate residential and commercial improvement efforts in general.
Education
Bachelor of Arts-Music Education/Music Performance-University of Akron, OH
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