Facility Maintenance Association Manager

Joshua N. Perez

Chicago, IL *********@*****.*** 773-***-****

Objective

To pursue a career in property and facility maintenance that fully leverages my 20 years of experience in condominium management, maintenance, and operations. Adept at overseeing day- to-day operations, managing budgets, coordinating repairs, and building strong relationships with residents and vendors. Seeking to apply my skills and expertise to enhance facility performance and property value.

Professional Experience

Owner / Operator

Full Service Maintenance, LLC, Chicago, IL

January 2010 – Present

• Own and operate a full-service maintenance company specializing in residential and commercial properties.

• Oversee all aspects of business operations, including budgeting, project management, staffing, and vendor relationships.

• Provide maintenance and repair services, focusing on quality workmanship and timely service.

• Manage customer relationships and ensure high satisfaction by delivering cost-effective and reliable solutions.

Condominium Association Manager

15th Place Condominium Association – FirstService Residential, Chicago, IL November 2020 – March 2023

• Developed and managed annual budgets, financial forecasts, and reports for the Board of Directors.

• Coordinated maintenance, repairs, and improvements, ensuring cost-effective solutions and quality work from vendors and contractors.

• Implemented preventative maintenance programs to extend the lifespan of common areas and amenities.

• Led a team of up to 16 staff, including maintenance, reception, and garage staff, ensuring high performance and standards.

• Negotiated vendor contracts, optimizing service quality while reducing operating costs by 5%.

• Facilitated community engagement, organized events, and handled resident inquiries and emergencies.

• Implemented a digital record-keeping system to streamline administrative processes. Condominium Association Manager

21 East Chestnut Condominium Association – FirstService Residential, Chicago, IL June 2019 – May 2020

• Managed a 168-unit high-rise, supervising 8 union staff members.

• Oversaw the deconversion of the property to rental units, preparing sales documents that generated revenue for the management company.

Condominium Association Manager

2400 Lakeview Condominium Association – FirstService Residential, Chicago, IL July 2017 – May 2019

• Managed 264-unit high-rise, including 130 rental units and overseeing lease compliance.

• Supervised 17 union staff members across door, maintenance, and garage teams.

• Led a multi-phase riser replacement capital project with 4 contractors.

• Worked with the Board to amend Association's Declaration, By-Laws, and Rules & Regulations.

• Collaborated with legal teams to ensure compliance with updated CC&Rs.

• Implemented a digital record-keeping system to improve data accessibility. Maintenance Technician (Class A)

The Conservatory Condominium Association, Chicago, IL 2015 – 2016

• Performed routine maintenance on mechanical equipment and electrical/plumbing systems.

Healthcare Non-Profit Organizer

Get Covered America – Enroll America, Chicago, IL

September 2013 – May 2014

• Engaged with communities to promote healthcare enrollment services. Administrative Assistant

2000 Lincoln Park West Condominium Association, Chicago, IL July 2009 – August 2017

Administrative Assistant

777 Condominium Association – Community Specialists, Chicago, IL 2003 – 2009

Education

DePaul University, Chicago, IL

Major: Political Science and Communications Studies GPA: 3.8

Skills

• Bilingual (Spanish)

• Property & Facility Maintenance

• Condominium Management

• Budgeting & Financial Reporting

• Vendor & Contract Management

• Maintenance & Repairs

• Resident Relations

• Legal Compliance

• Team Leadership & Training

• Technology Proficiency (Digital Record-Keeping)

• Marketing & Leasing

References

Available upon request.

Contact this candidate