Vernon Duke
************@*****.*** 929-***-**** Jamaica, NY
SUMMARY
Seasoned Operations Manager with 15 years of experience in optimizing warehouse operations, project management, and inventory control. Excelled at BakeMark USA by enhancing performance outcomes and upholding safety protocols; adept in team leadership and efficiency improvements. Seeking to leverage expertise in logistics coordination, problem-solving, and regulatory compliance as an Operations Manager. WORK EXPERIENCE
BakeMark, USA Queens, NY
Operations Manager Jan 2022 - Nov 2024
• Analyzed performance of warehouse and transportation operations, identifying key areas for improvement and growth.
• Managed project portfolios, focusing on efficient scheduling and prioritization of tasks.
• Implemented inventory control measures to maintain accurate stock levels and ensured adherence to sanitation and maintenance standards.
• Enforced food safety and security protocols, while promoting a culture of safety to minimize workplace hazards and ensure regulatory compliance.
ALDI Distribution Center Salisbury, NC
Order Selector Jun 2020 - Jan 2022
• Selected and prepared customer orders for shipment, achieving accurate fulfillment and adhering to dispatch timelines for optimal customer satisfaction.
• Operated warehouse equipment for order assembly, ensuring adherence to safety protocols and maintenance of efficiency standards.
• Contributed to inventory management by consistently meeting order preparation benchmarks and assisting in inventory audits when necessary.
Aramex International Courier Queens, NY
Forklift Operator/Operations Manager Jul 2018 - Jun 2020
• Ensured operational compliance with safety standards to protect employee health and safety.
• Enhanced interdepartmental communication, leading to improved operational efficiency and team collaboration.
• Supervised team performance and data management, achieving productivity targets and enhancing customer service quality.
Walmart Levittown, NY
Frozen Department Manager Jun 2009 - Jun 2015
• Addressed customer inquiries, directing visitors to proper contacts to maintain a high level of service satisfaction.
• Implemented process enhancements, optimizing distribution practices and adhering to company protocols to increase cargo space efficiency.
• Managed daily operations by scheduling work and delegating tasks, ensuring a secure work environment through enforcement of safety measures and maintenance of clean workspaces. EDUCATION
Roosevelt High School
GED
Roosevelt, NY
Jul 2008
CERTIFICATIONS
Security Guard, New York State Department of State Security License Dec 2015 Forklift Certification, OSHA 30 Nov 2021
SKILLS
Customer Service • Sales Management • Warehouse Experience • Freight Experience • Materials Handling • Order Picking • Communication Skills • Microsoft Office • As400 • CRM Software • Forklift Operation • Inventory Management • Logistics Coordination • Problem Solving • Time Management • Team Leadership • Attention to Detail
• Communication • Safety Compliance • Maintenance and Repair