R O N A
Resume:
PMP - Apr ****
TOSCA - Specialist *
***********@*****.***
https://www.cognizant.com/us/en
Downingtown, PA - 19335
C O N T A C T P R O F I L E
S K I L L S
E D U C A T I O N
P R O F E S S I N A L E X P E R I E N C E
Project Managment
QA Leadership, Time-management, Budgeting,
Resourcefulness, Analytical, Critical Thinking
Risk Analysis, Negotiation, Communication,
Delivery, Adaptability, Executive Reporting,
Change Control, Release Management, Team
Collaborations, Metrics collection, Quality
Management, Test Data Management,Cutover
Technical
TOSCA Automation, SAP AMS/DMS
Implementation, SAP Hybris, SAP OTC/SD, ECC,
WMS, S4/Hana, Hybris, Solution Manager 7.2,
GxP Compliance/Validation, CIT, SIT,UAT, AEM
Testing, LoadRunner, Mobile App Testing(iOS &
AND), Digital analytics, Selenium/Java, REST
APIs, Splunk, Jira, Mobile Apps, qTest,
Agile/Scrum, Salesforce, Apigee(API), Akamai,
Charles Proxy
Masters in Science
Madras University
2001-2003
Specialized in Information Technolgy
Bachelors of Computers Applications
Osmania University
1999 - 2001
Specialized in Computer Applications
QA/QE Manager - QA Deliveries
Accomplished and emotionally intelligent QA Manager with 18 years of experience driving digital transformations across diverse industries, including pharmaceuticals and retail. Certified in Emotional Intelligence, with a deep understanding of SDLC and proven expertise in QA Management and QA Delivery Management. Adept at delivering complex change programs within QA budget and QA schedule, while prioritizing business benefits and enhancing customer experiences. Skilled in building and managing culturally diverse teams, comprising permanent employees, contractors, and third-party testing services, to consistently deliver on commitments and improve value to QA delivery including automation. C E R T I F I C A T I O N S
R A M A K R I S H N A M A R K A P U R A M - P M P
S A P / N O N S A P / Q A / Q E M A N A G E R
Clients - TJX, Peloton, DePuy(J&J), QVC, HomeDepot, Unilever, Sanofi,, Forest Labs, Nike, Merck Ability to manage concurrent projects, activities and tasks under time constraints Developed detailed QA project budgets by analyzing project scope, complexity, and resource needs, ensuring alignment with organizational goals and financial constraints. Developed and maintained project timelines and resources during the length of the project according to improvement initiative plans.
Maintain constant communication with stakeholders including Senior level Management(AVP & VP) regarding the QA status of the project and the overall health by conducting WSR, MSR & QBR . Directed onsite & offshore QA Project Delivery (automation and functional) of whole QA program which involves Webstore, Mobile Apps and Core with team of 50. Facilitated Release tracking and Release Management cycles internal and integration. Develop & Review Project Plans, Test plans, QA Project estimates, Scheduling Forecast, Decision-making and working in conjunction with various stakeholders (including offshore/remote teams) to deliver on time.
Develop/Review QA Test strategies working with third party vendors, Frontend Dev, Backend, interface/middleware, QA offshore/remote teams.
Conducted comprehensive CIT & SIT to validate the interactions between software components, ensuring seamless integration and functionality within the system architecture. Facilitated E2E Testing and UAT cycles including 3rd party integration and Mentor QA functional, Automation & Performance engineers to understand and requirements in their projects. Oversaw the development of reusable automation scripts and components, which streamlined testing processes and reduced manual efforts..
Experience with methodologies including, but not limited to Agile, Scrum, Lean or Waterfall Developed and maintained highly visible QA metrics reporting for group operational KPIs and improvement initiatives.
Facilitated change control board meetings to review and approve change requests, ensuring alignment with project objectives and stakeholder requirements. Resource management onboarding and offboarding. Preparing training schedule for new QA resources.
Utilized REST APIs & EDIs and Splunk for integration validations between systems and services, enabling seamless communication, data exchange, data analysis and monitoring. Collaborated with cross-functional teams to identify data requirements and integrate test data management practices into the software development lifecycle. Collaborated with development and operations teams to integrate CI/CD practices into the SDLC, ensuring seamless delivery of software updates.
Led digital analytics initiatives to track, measure, and analyze user interactions across multiple digital channels, including websites, mobile apps, and social media platforms. Created customized reports, dashboards and data visualizations to communicate findings and actionable recommendations to stakeholders, including marketing teams, product managers, and senior leadership.
Led QA regression testing for all the test environments for an End-to-End Implementation of SAP S/4HANA, overseeing all phases including Test planning, Test design, Test execution, Cutover and go-live in project timelines.
Results-driven SAP Consultant with over 8 years of experience in managing and executing SAP migrations. Expertise in assessing legacy systems, defining migration strategies, and leading end- to-end migration projects. Proven track record of enhancing system performance and ensuring compliance with industry standards.
Orchestrated on SAP SD - O2C functional testing and interface testing with Legacy and SAP systems.
SAP Solution Manager Test Suite: Proficient in utilizing the Test Suite for managing test processes, documenting test cases, and executing tests to ensure software quality. Managed and owned the Incident Management to Root Cause Analysis processes and develop visible reporting for progress implementing preventive measures for system incidents. Communication with external customers on the QA status of support or incident mitigation and resolution and prevention initiatives and goals
Acquired proficiency in Pharma validation Projects (GxP, GMP, CFR 21-11 & FDA). Implemented a Clinical Trial Management System (CTMS) application in accordance with CFR 21 Rama Markapuram, PMP® LinkedIn
TOSCA - Specialist 2
Scrum Master - Internal Certification
D O M A I N E X P E R I E N C E
Life Science - Pharma & Medical Devices
Retail - Consumer Goods & eComerence
Insurance & Banking
SAP Active PM - Nov 2025
#1 TJX - Digital Program/Mobile Apps - QA Program Manager Boston, MA - May 2022 - Jun 2024 The TJX Companies, Inc., the leading off-price apparel and home fashions retailer in the U.S. and worldwide, was ranked 75 in the 2022 Fortune 500 company listings. At the end of fiscal 2022, the Company had nearly 4,700 stores across nine countries and three continents, and five distinctive branded e-commerce sites. We operate T.J. Maxx and Marshalls (combined, Marmaxx), HomeGoods, Sierra, and HomeSense, as well as tjmaxx.com, marshalls.com, homegoods.com, and sierra.com, in the U.S.; Winners, HomeSense, and Marshalls (combined, TJX Canada) in Canada; and T.K. Maxx in the U.K., Ireland, Germany, Poland, Austria, the Netherlands, and Australia, as well as HomeSense in the U.K. and Ireland, and tkmaxx.com in the U.K. (combined, TJX International). ROLES AND RESPONSIBILITIES:
Co-ordination between Onsite and Offshore of 40 team members Conducted CIT/SIT testing to verify the integration of multiple system components and ensure they function together as intended across various environments. Responsible for the Delivery of whole program which involves 3 areas Webstore, Mobile Apps and Core Serve as first point of escalation for issue resolution. Schedule Forecasting meeting and submitting the forecast to the Management Handling over all the Mobile Automation and Web automation delivery
#2 Peloton - SAP QA Automation Manager New York, NY - Apr 2021 - Apr 2022 Peloton is implementing SAP S/4HANA in multiple phases and looking for a partner to build test automation of their regression suite, perform dry run and create/remediate the End to End test automation scenarios. Peloton is also looking to introduce risk based testing by utilizing “Change Impact analysis tools” (Live Compare) and increase the time to market and reduce the business risk by automating their end to end business process scenarios using Tricentis test automation tool Tosca, in areas O2C, Finance, Supply Chain, Quality Management and IS-Retail integrated with 3rd party applications. ROLES AND RESPONSIBILITIES:
Developed a comprehensive data migration strategy, utilizing SAP Data Services and SAP S/4HANA Migration Cockpit to ensure accurate data transfer and integrity. Review automation scripts with Dev and Peloton IT team Implement Automation Testing best practices.
Provide Daily/Weekly status report to Peloton management regularly. Coordinate with Peloton for accessing test environment setup.
#3 Depuy (J&J) - SAP Migration UAT data Co-Ordinator West Chester, PA - Jan 2021- Mar 2021 DePuy Synthes is the orthopaedics company of Johnson & Johnson. With one of the most comprehensive orthopaedics portfolios in the world, we help heal and restore movement for millions of patients. Our products span various specialties, including joint reconstruction, trauma, craniomaxillofacial, spinal surgery, and sports medicine. Building on our proud legacy of industry firsts, we are honoring our commitments to quality and innovation while creating a future where it's easier than ever before to keep people moving.
ROLES AND RESPONSIBILITIES:
Communicate with diverse stakeholders, including end-users, business process owners, and technical teams. Planning, coordinating, and managing SIT & UAT activities and resources. Ensure all UAT documentation is complete and archived for future reference and compliance purposes. Ensure that any issues identified during UAT are resolved and validated before the system goes live. Generate and distribute UAT status reports, including test progress, issues, and results, to stakeholders and project teams.
#4 QVC - Digital Transmission - QA Manager West Chester, PA - Nov 2018 - Dec 2020 QVC HD is a high definition simulcast feed of QVC, which broadcasts in the 1080i resolution format. QVC became the first shopping network to offer a native high- definition simulcast channel in May 2009. The 4:3 cut for its standard definition feed in this 16:9 presentation is made to the right of the screen rather than on both sides of the 4:3 frame, allowing the network to place its graphics fully to the left and lower portions of the screen to maximize camera presentation space. Serving a complete set of testing services from Smoke to Regression testing using both Manual and Automation Test strategy across the different journey teams defined above as well as provide security and performance testing services on-demand ROLES AND RESPONSIBILITIES:
Understand and analyze the requirements for Adobe Experience Manager (AEM) Migration from WCS Applications, Running backend endeca workflows, creating the complex quires in AEM Query Manager, Creating cartridges in Oracle Commerce Work Bench for product and validating the Data in reff app and common search. Prepare / Review the estimation for new enhancements, create test strategy, identify test scenarios, create/review test plan Liaising and working with development team for preparing the functional specification documents. Create test plan, test strategy, test scenarios and design test cases based on the functional
Provide support for user acceptance testing which involves ensuring technical specifications meet business requirements, which includes coordinating with team of developers, testers and onshore centers of excellence to ensure best practice standards were implemented. Involved in mentoring team members and new joiners in the project.
Conduct Business review meetings with Solution Managers and Process owners and convert functional requirements into QA Deliverables.
#5 The Home Depot - SAP QA Manager Atlanta, GA - Jun 2015 - Oct 2018 The Home Depot Canada has multiple programs that required delivery to a customer. The delivery component for these programs were managed separately, leaving THD with limited visibility to order routes, statuses and tracking. The Delivery Management System will be managing customer deliveries from store and e-commerce, allowing efficiency in the transportation network and improvement of processes in cross-functional teams. The implementation of this project will be carried out in different phases.
ROLES AND RESPONSIBILITIES:
Coordinate between THD SMEs, GIS team POCs, Business Users and testing team for dependencies such as business process documentation, test data, test environment, SIT, UAT, fixing of defects etc.
Capture and report engagement metrics and ensure adherence to service level commitments Managed the end-to-end testing lifecycle using the SAP Solution Manager Test Suite, enhancing test efficiency by 25%.
#6 Sanofi - SAP Project Lead Bridgewater, NJ - May 2014 - May 2015 The SAP Platforms are being migrated from their current locations and platforms to new platforms (hardware, OS, and Oracle version) in Sanofi’s Next Generation Data Center. This process involves the Hardware Migration, Database Migration, Bolt-On Applications and Interfaces migrations, and SAP Application Migration amongst others. There will be multiple vendors working on these different pieces. The scope and objective of this to migrate the all applications and interfaces. ROLES AND RESPONSIBILITIES:
Ensure that your SAP interfaces are validated to comply with CFR 21 Part 11, thereby maintaining the integrity and security of electronic records and signatures within your regulated environment.
Provide status updates to Sanofi’s Dev & QA manager & the PMO team Manage all testing deliverables of onsite/offshore team Review the artifacts created and provide support to other team members on functional testing aspects R A M A K R I S H N A M A R K A P U R A M - P M P
W O R K / C L I E N T - P R O J E C T E X P E R I E N C E S A P / N O N S A P / Q A / Q E M A N A G E R
R A M A K R I S H N A M A R K A P U R A M - P M P
#7 Unilever - SAP QA Lead Englewoods Cliffs, NJ - Sep 2013 - Apr 2014 As one of the strategic initiatives in support of Unilever Plan to Win, SAP implementation is designed to make Unilever a leaner and flexible company worldwide and help Unilever regain its position as a market leader in the consumer goods industry. Focused on creating common end to end business processes, Unilever will utilize innovative business software from SAP, a global leader in business application software, which will allow the company to standardize many types of information. It will not only improve the efficiency and effectiveness of our operations, but also provide a foundation for better decisions and better insights into our business. The project is being executed in phases to deliver sets of applications for each phase. ROLES AND RESPONSIBILITIES:
Analyzing all the requirements on the module and come up with the Test plan and Schedule. Participating in all the requirement analysis session to give the input about the time frames and dependencies of the Test Plan.
#8 Forest Labs Pharma - QA Lead Long Island, NY - Jul 2012 - Aug 2013 Forest Labs has upgraded the BI reports version from Version 3.5 to Version7.0 and as a result, regression testing performed on all Sample Compliance Reports, Case Management and Exception modules as BW SC Unicode migration. SC Exceptions are created by APD (Analysis Process Designer) tool in BI system. Data to create the exceptions are obtained from CRM and ECC systems. The APDs are only part of the exception process in BI. The whole process is run by a Meta chain, which includes data loads from CRM-ECC and from Portal.
• CRM is the source that provides Activity related data as well as Sales Rep & Prescriber master data
• ECC is the source that provides Consignment Inventory, returns, shipment acknowledgments
• Existing Portal Threshold data is the source to test Threshold functionality. The BI system fetches the data from the CRM system to generate Sample Compliance reports ROLES AND RESPONSIBILITIES:
Test estimate for the project and approval from the client Coordinating with the client for all project related and resource planning. Analyzing all the requirements on the module and come up with the Test plan and Schedule. Participating in all the requirement analysis session to give the input about the time frames and dependencies of the Test Plan. Maintain the Traceability matrix between the requirements, Test cases and defects in Quality Center for each release. Assist the Process Team Lead with validating business requirements. Preparing test closure activities after the project is closed.
#9 Nike Inc.- QA Lead Portland, OR - Nov 2011 - Jun 2012 GTM is an area where Nike maintains the order status, Order alerts, and Shipment alerts and pushes all the alerts to the customer or vendors. In GTM customer or Vendor can check there order status with the order number. As a spring release Nike is adding three more links and upgrades one link in GTM area. Order Events
Order Status
Shipment alerts
Order alerts
This change will happen in global systems. Hence, there is a functional testing, regression and System Integration testing to make sure system is working as per the business requirements.
Order Events: If there is, any event happened in the system as order creation an email is trigged to customer for successful creation of order. Order Status : This is search engine to check the status of an order with order # Shipment alerts: These alerts are trigged when there is any shipment created and delivery date is generated. Order Alerts: These alerts are triggered when there is any change in the order like quantity. ROLES AND RESPONSIBILITIES:
Coordinate with project team and define the processes and procedures for the engagement Review the status of the engagement and target date of project activities on a weekly basis Facilitate interaction between Cognizant and other Nike groups (as required) Participate / Review in test plan preparation.
Participate / Review of testing effort estimates.
Participate in review of test design and test execution deliverables to ensure adequacy of test coverage. Participate / facilitate defect reporting, triaging, and closure. Participate / Review test summary preparation
Manage people-related issues and ensure availability of subject matter experts (SMEs) Identify potential risks and drive issue resolution Participate in key stakeholder meetings
Review compliance regulations
Facilitate sign-off on the deliverables
#10 Merck - Interface Coordinator/SAP QA Lead Rahway, NJ - May 2006 - Oct 2011 As one of the strategic initiatives in support of Merck's Plan to Win, COMET(Collaborating as One Merck to Enable Transformation) is designed to make Merck a more lean and flexible company worldwide and help Merck regain its position as a market leader in the pharmaceutical industry. Focused on creating common end to end business processes, COMET will utilize innovative business software from SAP, a global leader in business application software, which will allow the company to standardize many types of information. It will not only improve the efficiency and effectiveness of our operations, but also provide a foundation for better decisions and better insights into our business. The project is being executed in phases to deliver sets of applications for each phase. ROLES AND RESPONSIBILITIES:
As a Interface test Coordinator a Test schedule including all the members of different teams like Business, SAP, Middle ware - TIBCO ; XI and Legacy, so that each modular testing comes out with the quality output. Validating a Clinical Trial Management System (CTMS) according to CFR 21 Part 11 regulations is a critical process for ensuring that electronic records and signatures are reliable, secure, and compliant with FDA requirements. CFR 21 Part 11 governs the use of electronic records and electronic signatures in FDA- regulated environments.
S A P / N O N S A P / Q A / Q E M A N A G E R
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