Customer Service In-Home Caregiver
Resume:
C O N TACT
*************@*****.***
Niles, MI 49120
phone
address
P R O F E S S I O N A L S U MMARY
Results-driven customer service professional with a proven track record of resolving customer issues and providing exceptional support. Skilled in problem-solving and troubleshooting, with a focus on delivering quick and effective solutions. Experienced in training employees on customer service standards and maintaining up-to-date knowledge of products and services. Strong ability to build positive relationships with customers and colleagues. E D U C ATION
Kinesiology
Indiana University Bloomington, Bloomington, IN
E X P E R I E N C E
June 2018 - Present
Customer service/supervisor
Park Shore Marina, Cassopolis, Mi
September 2022 - February 2024
In-Home Caregiver
Home Sweet Home, St. Joseph, MI
February 2019 - March 2020
Deli Clerk
Martin's supermarket, Niles, MI
Resolve customer issues with patience and
understanding while utilizing problem-solving skills to troubleshoot problems with customers quickly
and effectively.
•
Trained employees on customer service standards,
policies, and procedures.
•
Maintained up-to-date knowledge of changes in
products or services offered by the company.
•
Assisted clients with daily activities such as bathing, grooming, dressing, and mobility support as
needed.
•
Provided in-home care to elderly clients, including medication management, meal preparation, and
assistance with daily living activities.
•
Responded quickly to emergency situations while
following safety protocols.
•
Maintained positive working relationships with
patients, their families, peers, and other staff
members.
•
Provided excellent customer service by greeting
customers, answering questions, taking orders and
providing product information.
•
Sliced and weighed deli meats and cheeses for
customer purchase.
•
Performed opening and closing duties including
setting up displays and cleaning counters.
•
L O R I S H E P H A R D
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