Customer Service Representative

YESENIA HERRERA DOMINGUEZ

**** * *********** **, *******, Arizona, 85033, US + 623-***-**** + ****************@*****.***

Professional Summary

Diligent and responsible individual whom seeks to grow

within a company to strive for better. Friendly and reliable, brining experience and deep knowledge.

Skills

© Storage and Stacking © Strong Work Ethic Multitasking and Prioritization

© Load Inspection © Stocking and replenishing

© Positive Team Player © Client Service

Work History

Customer Service Representative Agent - November, 2019 to July, 2021

Phoenix, AZ

Customer questions about available merchandise, sales, current prices, and upcoming company changes were answered by me.

© Assisted [Number] customers by answering questions, responding to inquiries, and handling phone requests in an average [Timeframe].

© Provided customers with advice and assistance, paying special attention to their specific needs or desires

© Answered customer calls promptly to avoid long wait times on hold.

Picker Packer - November, 2020 to December, 2021

Delta Apparel Distribution Center - Phoenix, AZ

© Prepared orders for shipment by tagging boxes, inserting associated paperwork, and scanning barcodes to upload package data to the tracking

system

© Scanned packages and boxes before heading to the loading dock to prepare for shipment.

© Wrapped and boxed [Type] and [Type] items quickly and correctly, maintaining uniformity to meet fulfillment targets.

© Completed more than [Number] orders per day with efficient picking and packing of shipments.

© Double-checked packing slips and other paperwork to ensure that items requested by clients were properly packaged.

Cashier - May, 2022 to August, 2022

Floor & Decor - Phoenix, AZ

Credit cards, checks, gift cards, and coupons were all processed by me

Immediately informed the manager of any accidents, injuries, or unsafe working conditions.

Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans

Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls.

Helped customers by answering their questions and completing their requests.

© Learned how to deal with checks and credit cards.

Package Handler - January, 2022 to March, 2023

Amazon Fulfillment - GYR3 - Phoenix, AZ

loading trucks

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