Call Center Financial Services
Resume:
Michael J Campbell
Roswell, GA 30076
770-***-**** / ******@*****.***
Qualifications
Motivated Product Manager with over 30 years of experience working for major corporations and private entities. Experience includes Process Engineering, Quality Assurance Management and Sales Management
Recent Experience
Fulton Count Election Clerk & Assistant Manager: Process voters and assist in the voting process for the 2024 Early Voting Primary, Municipal and Presidential Elections. Assist in the opening, closing and election day operations for the Municipal and Presidential Elections.
March 2024 – November 2024
Customer Service Agent, Breakaway Loyalty: Assist credit and debit cardholders in the redemption of rewards from their loyalty programs. Trouble shoot problems, assist with login activity and work the help desk ticketing system.
June 2022 – December 2023
Field Inspector – Allied Field Services: Conduct inspections for mortgage companies on properties to determine occupancy, property conditions and determine work progress on insurance claims.
June 2022 – June 2023
Account Manager, Konnektive Corporation: Assist E-commerce clients on-boarding to a CRM Platform, troubleshooting issues and upselling products and services.
Working with Sales Funnels and all elements of the E-commerce transaction process.
October 2019 – April 2022
Education
Paper Science & Engineering Degree, College of Environmental Science & Engineering at Syracuse
BS Science, Syracuse University
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