Bartender, Customer Service Team Leader, IT Support

MICHAEL BENNETT

■ Millville, NJ ***** ■ 302-***-**** ■ ****************@**.*** ■

PROFESSIONAL

SUMMARY

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. SKILLS • Strong Customer Service Skills

• Strong Leadership Qualities

• Liquor, Beer and Wine Knowledge

• Craft Cocktail Preparation

• Patron Rapport

• Guest Satisfaction

• Cash Register Operation

WORK HISTORY BARTENDER 07/2023 to Current

Dakota Prime Steak and Sushi/Harry’s Pub

• Prepared cocktails for two restaurants while providing excellent service to patrons at the bar

• Answered servers questions about cocktails

• Came up with ideas for Drink Menu

• Kept bar presentable and well-stocked to meet customer needs. BARTENDER 04/2021 to 07/2023

La Casa Pasta

• Gained knowledge on different liquors, fine wines, and how to take care of high end customers in a fine dining setting

• Trained other bartenders that were hired

• Worked large parties and banquets, as a server and bartender.

• Upsold menu items to customers, driving up per sale revenues and maximizing profits.

• Developed new signature cocktails to support bar marketing brand and increase profits. BARTENDER • SERVER TRAINER/SERVER 01/2018 to 04/2021 Buffalo Wild Wings Bear, DE

• As a Bartender at a busy bar and restaurant, I learned how to make a wide variety of cocktails, and shots.

• Taught servers to memorize menu ingredients and provide information on preparation methods.

• Trained new team members on restaurant procedures, menu items and performance strategies. EHR SUPPORT SPECIALIST, • PACS ADMINISTRATOR 08/2010 to 01/2018 First State Orthopaedics

SERVER TRAINER/SERVER, TEAM LEADER 05/2007 to 08/2010 Bugaboo Creek

• As a server in a busy restaurant, I proved that I was able to work in a fast paced environment while acting as a team leader

ASSISTANT MANAGER/SERVER TRAINER 04/2001 to 05/2007 Friendly's Restaurant

• As an assistant manager in a local restaurant, I showcased my leadership skills and was able to multitask by performing many different jobs within the restaurant.

• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies. EDUCATION

AAS : Radiologic Technology, 07/2011

Delaware Technical C Community College - Wilmington, DE

• Dean's List 2008 - 2010

• 4.0 GPA

• Awarded Presidents List Certificate 2010

• Academic Achievement Award

Personal References Available Upon Request

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